Implementation Project Manager Resume

SUMMARY:

Project Management professional with experience leading cross - organizational projects and change initiatives in a complex, dynamic environment.
Experience preparing and implementing procedures and processes all while ensuring deadlines are met.
Proven strategic thinker and problem solver, able to communicate with the highest level of professionalism to earn buy in from IT and business stakeholders
Skilled in developing Project Plans, Budgets, Timelines and Reporting via Excel.
Bachelor’s Degree from the U of MN, in Sociology-Law, Crime and Deviance. Minor in Psychology.
3+ years of professional work experience.
Highly organized, very analytical, able to communicate ideas clearly and concisely.
An “up-and-comer” - strong ability to work independently and prioritize and balance multiple priorities and projects.
Experience with Visio and SharePoint, extensive experience with PowerPoint.

PROFESSIONAL EXPERIENCE:

Confidential

Implementation Project Manager

Prepared project and program plans via Optum’s project planning tool. Provided follow up with key stakeholders and client to ensure delivery of implementation for Go Live dates.
Thoroughly monitored and tracked organizational Operations Readiness, holding each Optum department involved in the implementation accountable for the deliverables, which was key to a successful and timely launch.
Administered post-launch reviews to assess program performance and implementation effectiveness.
Routinely communicated and collaborated with all Optum departments involved in the implementation process.
Directed implementation meetings to collect requirements, address open action items, resolve issues and mitigate identified risks to ensure successful implementation.

Confidential

Project Coordinator

Prepared project and program plans, timelines statistics and reports via MS Excel. Provided excellent follow-up with key stakeholders and managed internal participating team members.
Championed and managed task lists and action plans including following up with executive level leadership and project participants.
Developed an excellent working relationship with the client and ensured that projects were delivered within defined scope, schedule, cost and quality.
Collaborated directly with senior project administrators, data and IT departments on database structure, as well as executive stakeholders to provide review and audit of validation process and distribution procedures.
Ensured project goals and objectives were accomplished within the prescribed timeframe by ensuring the successful execution of each specific client duty. Managed productivity for several projects and assign tasks as needed to ensure effective team collaboration.
Tracked and monitored productivity and recommend enhancements for the processes to keep multiple lines of business moving forward amidst continual process change and development.
Managed billing and banking responsibilities to ensure all projects were up to date and moving forward. Prepared and implemented procedures and processes for call center, IVR, forms processing and website.

Confidential

Research Assistant

Conducted literature reviews while effectively collecting and analyzing data. Prepared materials for submission to granting agencies and foundations
Prepared interview questions to maintain accurate records of interviews, safeguarding the confidentiality of subjects, as necessary.
Navigated a highly sensitive and compliance-driven environment to ensure all research standards were met and achieved within the given project timeline.
Coded occupation and industry data for a sociology faculty member
Obtained diverse knowledge of technology and large amounts of demographic data
Completed yearlong project after coding over five hundred thousand pieces of data

Confidential

Legal Intern

Prepared briefs and reported to paralegals. Reviewed cases for any flaws and advised attorneys as needed
Assisted attorneys in editing and proofread documents to meet client due dates and quality expectations
Drafted, reviewed, and revised a wide range of legal documents for staff attorneys
Conducted legal research regarding family, civil, and property issues
Performed client intake and client interviews. Created and managed client database to ensure timely case completion and deliverables
Prepared motions and interrogatories
Observed mediations and court hearings to further legal knowledge