SUMMARY:

• An accomplished Information Technology (IT) Professional, with over nineteen (19) years of experience in Application Design, Development, Implementation and End User Training. An analytical, hardworking individual with excellent communication skills and natural ability to work in a team and as an individual. Currently working as System Analyst at Confidential Inc, USA.
• Expertise knowledge on User Account Creation, Activation, Transfer, Deactivation as such Account lifecycle changes.
• Strong understanding of Identity, Credentials Access Management (ICAM) at WB environment.
• Comprehensive knowledge on Active Directory, Office365, Sail Point, LDAP/Passkey and secure - ID/RSA.
• Proficient in administrating the Microsoft Enterprise Group Management services/portal.
• In-depth experience in administrating the Microsoft Identity Manager (FIM/MIM) 2010 R2 Synchronization Services and AZURE AD (AAD) connect.
• Demonstrated experience of working on WB eservices requests (Lotus Notes), JIRA and Remedy tickets.
• Proven skills on SharePoint, CRM, PowerShell and Exchange.
• Well versed on developing Lotus Notes/Web applications for internet and intranet system using Lotus formulae language, Lotus Script, Lotus Notes C API and C++ API, HTML, DHTML, JavaScript, CSS, XML/XSL, DOM, Java, AJAX and XPages.
• Solid experience in customizing many Lotus Notes products like Lotus Enterprise Integrator (LEI), LSX-ODBC, LSX-LC, Domino.Doc, DECS, OLE, DOLS, DocSearch, Domino Extended Search, Workflow, Quickplace, Team Studio, Same Time, customizing existing plug-in for Lotus Notes 8 and Deployment of WebMail using custom developed tool.
• Expertise in working on third party tools like, Crystal Report, Eclipse with Lotus Notes, Group Shield, Intelliwatch, SiteScope, Arcsight log analysis, DYS analyzer, Intelliprint reporting tool, Integration with CA siteminder.
• Demonstrated ability in Installing and configuring Domino Servers, configuring and troubleshooting Domino email routing, SMTP emails, Domino Web Servers issues and replication, set up and maintenance of clustering Domino servers and databases, configure and maintenance of WebSite documents for hosting multiple websites on the same Domino servers.
• Extensive experience leading a small and medium size Development Team and perform requirement analysis.
• Perform deploying and fixing issues on Mule ESB and Apigee applications at Linux environment.
• Possess solid experience in design and developing the chef cookbooks for Linux system automation.
• Experienced in mid-level on monitoring and fixing issues at Linux servers.
• Strong knowledge on AWS Solution Architect-Associate.
• Advanced experience in managing projects/services using ITIL process, iQMS standards, Systems Development Life Cycle (SDLC) and Agile Methodologies.

TECHNICAL SKILLS:

Programming Languages: Lotus Script, PowerShell, Ruby, C#, CSS, XML/XSL, DOM, AJAX, XPages, C API and C++ API

Scripting languages: JavaScript, HTML, DHTML

Databases: Lotus Notes R8.x/R6.x/R5.x/R4.x, Oracle

Operating Systems: Unix/Linux, Windows 10/2000/NT/98/95

Tools& Utilities:: Microsoft Identity Manager (FIM/MIM) 2010 R2 and AZURE AD (AAD) Synchronization Services,LEI, Domino.doc, Workflow, Crystal Report and MS-Office Suite 2003/7/10

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

System Analyst

Responsibilities:

• User Account Activation, transfers and Moves, Password Resets, ID password Issuance, User Deactivation.
• Managed Incidents and Remedy tickets relating to Provisioning and Management of Accounts.
• Provided Tier 2 support for Provisioning and Access Management and Governance Issues.
• Periodically evaluated Access management processes, identified on process improvements and provided recommendations for addressing systemic issues
• Worked on issues at Microsoft Identity Manager (MIM) 2010 R2 Synchronization Services and Azure AD (AAD) connect.
• User account Provision, Transfer, Licensing issues at MIM.
• Responsible for maintaining and monitoringMicrosoft Identity Manager (MIM) and AZURE AD servers.
• Work on issues related to Distribution and Security groups provision issues at Microsoft Enterprise Group Management services/portal.
• Perform migration of Lotus Notes mail files in to O365/Outlook.
• Involved in migration of Lotus Notes application to SharePoint and MS CRM.
• Deploying Mule ESB application on Linux environment.
• Tracking issues and fixing on ESB and Apigee applications at servers.
• Design and develop chef cookbooks for automation for different teams.
• Automation of application installation using chef cookbooks.
• Webserver and application server configuration using chef cookbooks.
• User administration and assigning permissions to users on file systems.
• Participate and contribute to technical discussion on various projects.

Environment: Microsoft Identity Manager (MIM), Azure AD (AAD), PowerShell, Ruby, C#, Linux, Lotus Script, Java Script, Lotus Formula Languages, XML/XSL,Lotus Domino R8.x

Confidential, Herndon, VA

Information Specialist

Responsibilities:

• Analysis of the specifications provided by the clients.
• Translated requirements SRS in to design document.
• System Design.
• Assigning the task to team member.
• Developing the Application.
• Monitoring the Project regarding the Quality and Schedule.
• Preparing Test Cases.
• Testing - unit testing & integration testing.
• Responsible for the Quality procedures related to the project.

Environment: Lotus Script, Java Script, Lotus Formula Languages, HTML, DHTML, CSS, XML/XSL, Lotus Notes C API and C++ API, Lotus Enterprise Integrator (LEI), LSX-ODBC, LSX-LC, Domino.Doc, Lotus Domino R7.x/R8.x

Confidential, Vienna, VA

Consultant

Responsibilities:

• Analysis of the specifications provided by the clients.
• Translated requirements SRS in to design document.
• System Design.
• Assigning the task to team member.
• Developing the Application.
• Monitoring the Project regarding the Quality and Schedule.
• Preparing Test Cases.
• Testing - unit testing & integration testing.
• Responsible for the Quality procedures related to the project.

Environment: Lotus Script, Java Script, Lotus Formula Languages, HTML, DHTML, CSS, XML/XSL, Lotus Notes C API and C++ API, LSX-ODBC, LSX-LC, Domino.Doc, DECS, OLE, DOLS, Lotus Domino R4.x, R5.x, R6.x/R7.x

Confidential

Consultant

Responsibilities:

• Analysis of the specifications provided by the clients.
• Translated requirements SRS in to design document.
• System Design.
• Assigning the task to team member.
• Developing the Application.
• Monitoring the Project regarding the Quality and Schedule.
• Preparing Test Cases.
• Testing - unit testing & integration testing.
• Responsible for the Quality procedures related to the project.

Environment: Lotus Script, Java Script, Lotus Formula Languages, HTML,DHTML, CSS, XML/XSL, Lotus Notes C API and C++ API, Lotus Enterprise Integrator (LEI), LSX-ODBC,LSX-LC, Domino.Doc, DECS, OLE, DOLS, Lotus Domino R5.x/R6.x/R7.x

Confidential

Senior System Analyst

Responsibilities:

• Assigning the trouble tickets to team members raised by the users.
• Monitoring and troubleshooting the application issues.
• Tracking the trouble tickets raised by the users.
• Preparing the weekly status report about trouble tickets.
• Work with team and closing the tickets based on SLA.
• Weekly discussing and updating clients about troubled tickets.

Environment: Lotus Script, Java Script, Lotus Formula Languages, Workflow, DECS,Louts Connectors, HTML, Lotus Domino R5.x/R6.x/R7.x

Confidential

Senior Solution Specialist

Responsibilities:

• To study the requirement.
• Prepare initial design documentation.
• Played an active role in development and testing.
• Preparation of test cases and deployment instructions.

Environment: Lotus Script, Java Script, Lotus Formula Languages, HTML,Lotus Domino R4.x/R5.x