Senior Project Manager Resume Southfield, MI - Hire IT People

SUMMARY:

An innovative and customer focused certified Project Management Professional with over 30 years of demonstrated excellence in leadership, planning and decision - making skills. Highly regarded by senior Information Technology and business unit management for technical and business knowledge with the ability to manage client expectations. A strong record in delivering large integrated systems under rigid time and budget constraints. A dedicated team player with an excellent sense of team dynamics needed to succeed in the attainment of a common corporate goal.

PROFESSIONAL EXPERIENCE:

Senior Project Manager

Confidential, Southfield, MI

Managed high priority and complex Salesforce.com projects for a user base of 4,000. Managed User Acceptance Testing across cross-functional business units to work together as ‘one team’ resulting in the best solutions for Confidential and their customers.
Managed bi-weekly Salesforce.com releases that required coordination with cross-functional dependent project teams. Triaged production defects and enhancements requests, which required negotiation with cross-functional stakeholders and technical teams to eliminate backlog of critical and high priority requests.
As a subject manager expert in the area of Salesforce.com User Management, developed an intimate understanding of the Confidential user integration code from Legacy systems enabling the discovery of flaws and design recommendations to ensure better accuracy and process improvements.

Senior Technical Team Lead

Confidential, Troy, MI

Responsible for the five regional conversions of the Directory Sales Systems to a single application. Managed client expectation and vendor responsibilities. Additionally, provided business analyst support through the development of business requirements and User Acceptance Testing.
Responsible for outsourced vendors’ adherence of Sarbanes-Oxley compliance. Facilitated mitigation of audit findings with outsourced vendor and client.
Provided contract governance over outsourced vendor’s adherence to Service Level Agreements. Negotiated new Service Level Agreements and annual improvements to existing targets.

Business Consultant

Confidential, Detroit, MI

Single point of contact for corporate project tracking committees. Reviewed new projects for inter-project dependencies. Coordinated project assignments with team.
Monitored multiple projects across the enterprise, concurrently, from project initiation through implementation. Facilitated timely issue escalation and resolution.

Senior Manager

Confidential, Detroit, MI

Managed and directed multiple teams consisting of over 30 staff members that designed, developed and implemented a highly integrated multi-tiered, client-server system that adhered to extreme government mandated timelines and specifications. The Gas Energy Management System was rated as one of the top two natural gas pipeline systems in the nation.
Member of various task forces of the Gas Industry Standards Board Confidential the request of senior business unit management. Instrumental in working with senior business unit management to devise business solutions to comply with government regulations.
Selected by The Coastal Corporation executive team to manage the transition of pipeline systems in the $32 billion merger of with El Paso Energy Corporation. Successfully achieved knowledge transfer of applications, migration of systems to new hardware, and successful transition of application support.
Served as the liaison with all business units across the enterprise to ensure successful integration of business requirements for merger related consolidation projects.