Business Conferencing Analyst Resume Washington, DC - Hire IT People

SUMMARY:

Over 10 years of extensive expertise in audio visual installation, audio and video teleconferencing, and audiovisual equipment evaluation. Demonstrated success and proficiency in lighting, sound reinforcement, video recording, data projection, visual equipment and software applications. Proven track record of exceptional leadership, resolution development and implementation planning of deliverables. Results - driven and impeccable success rate in leading teams.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Business Conferencing Analyst

Maintained and operated 75 plus meeting rooms.
Supported day to day service tickets to assist technical issues for 1,500+ employees.
Monitored IPTV.
Connected colleagues with audio and video conference calls in Multi-Purpose Rooms.
Operated and maintained Surface Hubs.

Confidential, Washington, DC

Senior Lead Technician

Operated 55 plus conference rooms and manage 2-15 employees.
Delivered, set-up, and provide outstanding technical support of departmental audio visual equipment.
Exceeded all requirements for the client at the largest conference hotel in the Washington, DC area.
Conducted training for videoconferencing and conference room facilitators.
Meet and Greet clients and evaluate end user audio-visual needs and expectations.
Demonstrated best practices in relation to continuity, security and archival of all company correspondence.
Executed technical documentation regarding the operations of Audio Visual equipment.

Confidential, Hunt Valley, MD

Audio Visual Technician

Terminated CAT 5, CAT 6 Shielded, triax cables and copper cables.
Mounted televisions and video walls.
Provided support for installing Extron equipment and building racks that demonstrated timely deliverables for client.
Installed PA systems, mounted projectors, projector screens and cameras.
Installed microphones, antennas, Video Teleconference equipment and pulled cables.
Managed security equipment and provided troubleshooting for installations.

Confidential, Orlando, FL

Audio Visual Technician

Designed and implemented systems for video and audio presentations.
Gained extensive knowledge of video conferencing, Polycom, Tandberg, WebX, Cisco and other support technologies.
Supported and identified networking cables classified and unclassified.
Ensured excellent customer service at all times.
Developed and set up the mounting of cameras, laptops, televisions, speakers, projectors and smart boards.
Handled termination and testing of CAT5, CAT6 and BNC connections.

Confidential, Alexandria, VA

Network Cable Lead Technician

TECHNICAL SKILLS

Project Management
Microsoft Word, XP, Excel, Project, Outlook, Mac, PowerPoint
Touchpoint
Customer Service
Video Conference Skills
Tier 1, Tier 2
Surface Hub Admin
Polycom Real Presence, Cisco Telepresence, Webex, Blue Jeans, Zoom, Skype for Business