SUMMARY:

• PMP certified project management professional with over 17 years’ experience in project management, software development, and financial analysis, release, and implementation management. Responsibilities have included managing enterprise IT project life cycle through all phases, project budget analysis, outsourcing strategies, and contract management. Proven ability to deliver high quality IT products and services on schedule and under budget. Also In - depth knowledge and experience in cost management. Excellent interpersonal skills, problem-solving skills, and negotiation skills.
• Certified Scrum Master that facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.). Enacted change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%. Empowered teams to self-organize and grow cross-functionality. Tracked and communicated team velocity and sprint/release progress. Strong e
• Recognized by peers, subordinates, and senior leadership for the ability to handle the dynamics of a rapidly changing environment. Utilize outstanding communication skills to serve as a liaison to management and client staff, maintaining open and ongoing communications.
• Certified Six Sigma Greenbelt capable of leading process improvement to increase efficiency, reduce costs, and impact the bottom line while maintaining high quality levels and seamless technical operations.

TECHNICAL SKILLS:

• Project Server
• TFS (Team Foundation Server)
• PeopleSoft
• Microsoft Dynamics CRM (4.0 & 2011)
• Microsoft Test Manager (MTM)
• PeopleSoft FSCM
• SQL Server 2005/2008
• Serena Team Track
• Visual Studio 2010
• Plainview
• Visio
• JIRA
• XpertDoc
• K2
• Mainframe applications
• Microsoft Office Professional (Access, Excel, Word, Outlook, PowerPoint
• SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Wayne, NJ

Senior Project Manager/Program Manager - Consultant

• Project Manager for a major business process re-engineering program to transform a the contractor certification enrollment from legacy enterprise applications to new a .net platform
• Managed parallel work streams using Agile/Waterfall methodology for a large Microsoft Dynamics CRM implementation used for contractors and distributors relationship management. Specific responsibilities included managing a team implementing several workflows using K2 BlackPearl which integrated with CRM, managed the implementation of financial as well as customer data interfaces between CRM and PeopleSoft.
• Managed the development of I.T.’s first ios and Android application using an external vendor and off shore resources
• Managed a Datacap upgrade project that went from version 7.6 to 8.1 using an external vendor.
• Managed a PeopleSoft pricing workflow project using agile and became very proficient in the organizational challenges in transitioning to Agile methodology from traditional project management and development
• Communicated effectively with key stakeholders and became asset to GAF’s overall business strategy.
• Facilitated group workshops, conducted interviews with SMEs, performed data/gap/root cause analysis and discovered/documented 92 core processes.
• Presented recommendations to senior leadership that reduced customer processing time, eliminated non-value-added Tasks and cut labor expenses

Confidential, Atlanta, GA

Senior Project Manager

• Documented the project dependencies and ensures a viable work plan is created that results in the on time completion of the project.
• Created and effectively coordinate or approve documentation to explain changes to the baseline, and ensure the approved changes are implemented.
• Worked through all the project life cycle SDLC (Software Development Life Cycle), starting from high level design to system/integration testing.
• Monitored project activities for the occurrence of risks, and takes timely action to mitigate the risk.
• Shared responsibility with the project leadership team for providing a good working environment.
• Prepared documentation for multiple Internal Review Board (IRB) meetings, required in company’s project stage gate process. First two successful IRBs provided necessary approval to move forward with store Pilot on December 25h, 2011.
• Managed multiple, current projects in POS portfolio. Primary responsibilities included ensuring accurate financial and resource forecasting, project plan management, and weekly and monthly reporting to Senior Leadership Team.

Confidential, Tarrytown, NY

Senior Project Manager

• Concurrently managed multiple complex IT software development projects using SDLC on a variety of systems and technologies including PHP, .NET, Java, Webmethods Informix, and PeopleSoft policies, and procedures engagements.
• Improved service efficiency and decreasing cost through CRM and ERP utilization with salesforce.com.
• Oversaw and led all aspects of Six Sigma deployment infrastructure including project selection, tracking and reporting, communications, resources, policies, and procedures
• Championed all aspects of Agile development with Scrum including Sprints (e.g. planning and retrospectives), Waterfall, Daily Standups, and Backlog management.
• Managed various projects for clients to get their products online through various e-commerce initiatives including customized storefronts and online. Catalogs.
• Provided leadership, directed project activities, conducted reviews, managed risk mitigation and change control processes, and communicated status to senior management within the IT and business organizations.
• Designed Skills Database, a custom Intranet application for resource management. Planning, lifecycle management, use cases, technical requirements, interface design, and development.
• Managed quarterly releases of Lendware which included patches, enhancements, and corrections to defects.
• Performed requirements analysis in order to outline business workflow processes and identified improvement opportunities.
• Responsible for planning, directing, and coordinating projects from initiation to implementation.
• Ensured that the supporting business case was updated throughout the course of delivery and worked with the business to ensure business case objectives were met.
• Negotiated and influenced cross-functional teams to ensure appropriate resourcing levels were engaged and maintained throughout the course of the development life cycle. .
• Estimated fees, participated in negotiations, determined scope of work, and prepared proposals.

Confidential, PLANO, TX

Project Manager

• Migration of client medical products(plans) from Amisys to UNET system
• Implementation of new Harvard Pilgrim Healthcare HMO & PPO products New Hampshire NetOption, Massachusetts Tiered Network and High deductible Health Plan
• Migration of providers to direct submission of claims data in HIPPA compliant format

Confidential, New York, NY

Project Manager

• Lead and managed projects; established budget requirements, determined goals and timelines for the development of various interactive products, including VH1.com, NICK.com, and MTV.com, and banner ads.
• Lead and managed Full Life Cycle Human Resources Benefit System Project
• Managed any and all project-related Viacom staff (Analysts and Implementation Engineers), as designated, in support.
• Managed the development of the user requirements document, to integrate the composite needs of MTV.com partners.
• Worked with senior management, defined the overall project objectives and deliverables within the scope of our contractual agreement.
• Managed cutting-edge web, e-Commerce and Internet solutions using web technologies.

Confidential, Belvidere, NJ

Consultant/Trainer-Contractor

• Designed and developed collection system based on business rules of telecommunications in New York State.
• Met with Clients to determine feasibility of applying Data Processing Technology to accomplish client’s objective.
• Trained users on new applications.

Confidential, Wayne, PA

Financial Analyst

• Provided superior level of service contributing to the revenue growth of Confidential .
• Responsible for analyzing RFP’s and analyzing all of the financial information.
• Recommended ways to maximize profitability by identifying quotations and services request that may impact pricing. Monitored financial condition of assigned cases and managed risk.