Project Manager Resume Charlotte, NC - Hire IT People

SUMMARY:

Accomplished Information Technology Project Manager with a rapidly increasing range of industry experience. Looking to bring strong communication, team leadership, personal organization, persistent punctuality, and proven Project Management skills to a rapidly growing company.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Project Manager

Owned and drove each printer re - stack assignment in an all Agile environment nationwide.
Managed internal Confidential lines of business, printers and third-party vendor Ricoh.
Liaison between project team members to ensure a smooth transition to the eco-friendly print solution.
Tracked and managed all aspects of each project from beginning to end via Confidential SharePoint.
Mapped out line of business printer TO and FROM locations via Confidential PowerPoint.
Established and maintained long lasting relationships with stakeholders and customers to better understand printer requirements.
Conducted status meetings and working sessions to identify and resolve all project roadblocks.
Analyzed current and future print solutions for each printer re-stack.
Calculated printer price quotes as needed via Confidential Excel.
Ordered new printers for lines of business when necessary.
Communicated line of business status updates to management on a bi-weekly basis.

Confidential, Charlotte, NC

Project Manager

Embraced everchanging Office 365 customer requirements in an Agile/Waterfall Environment.
Managed at least 50 different Customers adopting Office 365 software at one time.
Managed all assigned, external Fortune 500 companies from beginning to end.
Utilized both Waterfall and Agile methodologies throughout our Office 365 FastTrack Process.
Created and led a weekly ‘New Office 365 FastTrack Manager Training Session’.
Received a letter of gratitude from a Deployment Partner I had worked closely with to assist a customer adopt Confidential Office 365.
Conducted meetings with customers/stakeholders and led them through all 4 phases of the Office 365 FastTrack Center Benefit Process (Initiate, Assess, Remediate, Enablement, and optional Email Migration phases).
Worked alongside various FastTrack Center Engineers and Partners to ensure customers were transitioned to Confidential Office 365 as effectively and efficiently as possible.

Confidential, Charlotte, NC

Field Systems Project Manager

Project Manager of a small scale retrofit process for multiple Confidential sites across the U.S.A.
Informed site managers of the retrofit process.
Retrofitted all sites’ items in a timely manner.
Matched barcoded and non-barcoded items with the Confidential Access Tool.
Utilized BMC Remedy User software to create and close tickets for assigned Confidential sites.
Utilized InfoGenesis Universal Desktop software to retro fit sites items to the standard database.
Ordered Barcode Scanners for Confidential sites that did not have them.
Communicated with Agilysys to get an export file and then send in an import file for each site.

Confidential, Charlotte, NC

SharePoint Analyst

Monitored and tracked mission critical Office 365 Servers as well as Confidential Live Meeting servers, systems, and applications.
Monitored Hardware and Software alerts via ( Confidential System Center Operations Manager 7007 R2).
Restarted various services on several different servers via IIS.
Used Confidential Product Studio to escalate, resolve and view tickets.
Put a server in Maintenance Mode via SCOM ( Confidential System Center Operations Manager 7007 R2) when needed.