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PROFESSIONAL SUMMARY:

• 16+ years of Managerial and Technical Experience in planning, developing and implementing state of the art information solutions facilitating corporate growth.
• Lead cross - functional teams with diverse technical background.
• Adept at consensus building, crisis management, problem solving and negotiating.
• As a Scrum Master and Scrum Coach, helped development teams successfully transform from traditional waterfall to Scrum/Agile methodology.
• Extensive work on different Waterfall, Kanban, Scrum, XP, Lean Agile methodologies, Software Architecture Frameworks (TOGAF).
• Extensive experience with Scaled Agile Framework (SAFe).
• Well versed with Information Security
• Experience in support of Healthcare Fraud, Waste and Abuse, Clinical Data Analytics, Healthcare IT Informatics (SDLC), Benefit Cost Consulting (High Risk/High Cost) and Provider Network Management.
• Well versed with Capture and Business Development, federal and state projects / contracts and supported responding to RFP / RFQ / RFI
• Extensive experience with software development process (SDLC), including requirement gathering, analysis/design, development tools/technologies, architecture, release/version control, contemporary testing methodologies and deployment management
• Hands on experience with Microsoft SQL Server, MS BI Suite Development, Data warehouse, MS Dynamics CRM, LAMP stack in Test and Production Environments on various business domains like HealthCare, Finance, Banking and Retail.
• Setup and hands on with VersionOne, JIRA, TFS, CA Agile Central (Rally) as project management and Scrum tools, extensive experience with Microsoft Project and Project Server.
• Perform lead project management functions, including conducting resource workload analysis, preparing scope and project management plans, and analyzing budget data to ensure business initiatives are deployed within defined scope, budget, and schedule.
• Excellent verbal and written communication skills combined with strong interpersonal and conflict resolution skills and possess strong analytical skills.

TECHNICAL SKILLS:

• MS Project
• CA Clarity
• Clarify
• BMC Remedy/JIRA/OTRS ticketing systems
• CA Agile Central (Rally)
• MS Office Suite
• PowerPoint
• Team Foundation Server (TFS)
• GitHub
• VersionOne
• MS SQL Server 2016/2012/2008
• Microsoft Dynamics CRM
• LAMP (Linux, Apache, MySQL, PHP) stack
• AngularJS
• Content Management Systems (Drupal, WordPress, Joomla)
• Oracle 9i/10g/11g
• MS Access
• DB2
• Hadoop
• PowerShell 3.0
• Report Builder 3.0
• Crystal Reports
• Tableau
• Power Pivot
• SharePoint 2007/2010/2016
• Performance Point Server 2007/2013/2016
• Microsoft Project Server/PPM (Project Portfolio Management)
• SQL
• T-SQL
• PL/SQL
• C
• C++
• .NET
• C#
• JAVA
• Perl
• VB Script
• ERwin
• MS Visio
• TOAD
• ProClarity
• Windows (95/NT/2000/XP/7/8)
• UNIX (Solaris/Linux (Ubuntu)/AIX)
• HTML
• XML
• XSD
• ColdFusion
• Test Director
• Bugzilla
• Test Manager
• HP UFT/QTP
• Selenium
• Jenkins
• Mercury Quality Center
• Cloud Services (Amazon, Azure, Cloud.Gov)
• Architectural Design Frameworks (TOGAF).

PROFESSIONAL EXPERIENCE:

Confidential, Mclean, VA

Sr. Technical Program Manager

Responsibilities:

• Hands on work with the technical team to design new Steps to Performance Based Acquisition application to replace the legacy application
• Facilitate stakeholder meetings / Joint Application Development (JAD) sessions effectively (guide the conversation, balance consensus building with decision making, and ensure outcomes/action items are met and documented).
• Act as a facilitator and mentor and motivate cross functional and virtual teams.
• Evangelist, Coaching, and Transforming a team of ten developers from no methodology to Agile/Scrum and introduce Rally / CA Agile Central as Scrum tool to assist Scrum events and processes.
• Hands on experience with Agile Extreme Programming Principles like Test Driven Development (TDD), Continuous Integration (CI), and Pair Programming and DevOps and DevSecOps.
• Lead the team to develop OpenFISMA+, a Risk Management Tool to reduce the complexity and automate regulatory requirements of the Federal Information Security Management Act (FISMA) and the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF).
• As a Release Train Engineer (RTE) / ScrumMaster / Scrum Coach, facilitate Scrum events including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Monitor and review team’s Burndown, Velocity, and Cumulative Flow Chart to continuously improve team’s performance and provide day-to-day oversight of system delivery.

Confidential, Washington, DC

Sr. Program Manager

Responsibilities:

• Hands on work on CEMS system architectural design.
• Successfully implemented Single Sign On (SSO) and Multi-Factor Authentication (MFA) of CEMS application
• As a Scrum Master/Scrum Coach, facilitating Scrum events including: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, implemented Scrum of Scrums.
• Hands on experience with Agile Extreme Programming Principles like Test Driven Development (TDD), Continuous Integration (CI), and Pair Programming.
• Monitor and review team’s Burndown, Velocity, and Cumulative Flow Chart to continuously improve team’s performance.
• Promote, demo, and present Scrum/Agile to all internal department’s teams, helping them to understand agile thinking, values, and practices, mentor teams, conduct brown bag seminars.
• Lead and manage the project performing full life­cycle (complete SDLC) project management activities from Project Kickoff, Business Case, Project Charter, Requirement Gathering, Scope Managing, Budget Plan, Schedule Plan, Risk Plan, Change Control, and Retrospective.
• Deliver the project within the budget and on time adhering to PMI's methodology with agile approach.
• Molds and executes Agile O&M including Agile Scrum for new development.
• Well versed with Capture and Business Development.
• Manages, mentors, and performs evaluations for Direct Reports.
• Plays major role in maintaining CMMI Level 5.
• Review preparation, timesheet review and approvals, track development projects costs, update LOE/ROM tracking spreadsheet, review and approve monthly invoices.
• Work with the Contracting Officers for contract negotiations and winning the contracts, respond to RFP/RFQ/RFI.

Confidential, Bowie, MD

Sr. Technical Project Manager

Responsibilities:

• Managed teams to develop and support homegrown system called SRSA (Site Review Support Application), which maintains client site data to help with Cleaning, Scheduling, and Collection processes of medical charts.
• Experience in support of Healthcare Fraud, Waste and Abuse, Clinical Data Analytics, Healthcare IT Informatics (SDLC), Benefit Cost Consulting (High Risk/High Cost) and Provider Network Management.
• Closely worked with PMOs and CCB.
• Worked with Project Sponsor to write the Project Charter and collect the system requirements from stakeholders.
• Managed the team to deliver the software using Scrum and XP Agile methodologies.
• Delivered functionality of SRSA using weekly Sprints and involved stakeholders in Sprint Planning and Sprint Review meetings.
• Worked closed with PMO for the success of the project.
• Personnel Manager for software development department, in charge of team’s professional development, performance review, hiring/interviewing, setting up policy and procedures.
• Reorganized the development department turning it into a high output cross - functional teams breaking silos.
• Restructure IT department’s help desk system using Remedy Service Desk, setup ticketing portal, streamline the processes with a proactive approach that can be tracked and measured with SLA adhering to ITIL best practice framework.
• Created software development department’s budget with goals and plan.
• Created Rough Order of Magnitude (ROM) estimates for potential enhancements and/or modernization efforts (Implementation of Hadoop - Big Data).
• Managed the completion of work requests for stakeholders in the Kanban.
• Worked actively with CCB (Change Control Board) for Change Requests deployment.
• Adhered to all confidentiality and HIPAA requirements in all ways and at all times with respect to any aspect of the data handled or services rendered.
• Used TFS for business requirements and creation of PBIs (Product Backlog Items).
• Used different Agile methods on the team like Story Points, Planning Poker, Kanban, and Burn up and Burn down charts.
• Worked with company’s procurement department for contract negotiations with the Vendors like Ultipro.
• Worked on automating the manual processes to reduce the cost overhead.
• Adhere to HIPAA rules and regulations to protect privacy and security of data.

Confidential, Los Angeles, CA

IT Project Manager

Responsibilities:

• Before taking over, this project was behind schedule with a dissatisfied client and we managed to complete it on schedule to tremendous customer approval.
• Managed the Development and Deployment of a custom Learning Management System (LMS) by utilizing Agile XP & Scrum methodologies from Story Boards, Kanban, Task Breakdowns, Weekly Sprints, QA and Deployment.
• Managed Onsite and Offshore coordination of the development teams using Agile XP & Scrum methodologies. The team was responsible for design, development, QA, training and implementation.
• Used Continuous Integration on the team by testing the developed code in SVN every day and making the product shippable as it was built.
• Provided milestone reports, burn down charts to the stakeholders to keep them update on the project status.
• Managed Internationalization of the eLearning System to be used by Confidential and Confidential.

Confidential, Palo Alto, CA

Team Leader

Responsibilities:

• Managed Onsite and Offshore coordination of the teams.
• Worked with the stakeholders and vendors to negotiate contracts and Service Level Agreements (SLAs).
• Worked with Change Control Board (CCB) to manage the Change Requests and ECR (Emergency Change Requests)
• Implemented Extreme Programming methodology on project using Continuous Integration, Pair Programming, Acceptance Test Drive Development
• Helped client in design and building of the data warehouse.
• Provided dashboard reporting and KPIs (Key Performance Indicators) to the client.
• Helped client with the troubled reporting project by providing fast and robust reporting solution using SSRS and OLAP cubes.
• Helped client with software procurement process and contract negotiations with the vendors.

Confidential, Minneapolis, MN

Technical Team Lead

Responsibilities:

• Performed technical leadership role for development efforts.
• Provided stakeholder management, communication management and resource management.
• Managed all stakeholder expectations.
• Participated in developing consistent CMMI policies and documents for the project.
• Participated in implementation of configuration management tools.
• Delivered Cross-Tab, Drill-down, Drill Through, Parameterized and Sub-Reports using Report Definition Language (RDL) and Semantic Model Definition Language (SMDL).
• Actively involved in developing Complex SSRS Reports involving Sub Reports, Matrix/Tabular Reports, Hyper-Linking, Charts and Graphs.
• Configured Snapshot replication for reporting, User Acceptance Testing (UAT) and development servers.
• Created code documentation using Visual Source Safe (VSS).
• Managed Report Server contents with Admin privileges and Report Manager for Subscriptions, Snapshots and Security Content on the reports.
• Scheduled and executed SSIS Packages using SQL Server Agent and managed the failed packages using checkpoint file and Logging.
• Performed Data migration (Import & Export - BCP (Bulk Copy Program)) from text to SQL Server.
• Involved in various levels of testing (Unit, Functional and Integration).

Confidential, Duluth

Graduate Research Assistant

Responsibilities:

• Register Renaming is a form of instruction pipelining that deals with data dependences between instructions by renaming their register operands.
• The aim of this project was to provide the students with a simulator for Register Renaming, which will help them solidify their understanding of this concept.
• Created an interactive user interface using Java swings to help students understand the Data Hazards in data dependency in an instruction pipeline architecture.
• Used different design patterns like State, Factory and Strategy to design the Simulator.

Confidential, Pleasanton, CA

Project Leader

Responsibilities:

• The client application was built using PeopleSoft to process employee expenses, departmental purchase orders (POs) and payroll applications.
• The support related issues/bugs were logged in the Test Director.
• Worked with the client/stakeholders to triage/prioritize the tickets according to Service Level Agreements (SLAs).
• Managed the team for timely resolution of the issues to meet the contractual obligations.
• Managed both Onsite and Offshore coordination of the teams to give 24/7 application support.
• Worked with the management to create the project charter and created cost and schedule management plans.
• Adhered to the process improvement and Quality Management to meet company’s CMMI 5 standard.
• Manages all aspects of the project and O&M work.

Confidential

Database Developer

Responsibilities:

• Responsible for developing processes, automation of maintenance jobs, tuning SQL Server, locks and indexes configurations, administering SQL Server security, SQL Server automatic e-mail notifications and SQL Server backup strategy and automation.
• Tested to optimize the procedures and triggers to be used in the production environment.
• Involved in project planning with the stakeholders and daily status meetings with the client and the stand up call with the onsite team.
• Involved in analyzing and designing disaster recovery/replication strategies with business managers to meet the business requirements.
• Configured replication servers and transactional replication between production and standby server for disaster recovery.
• Supported front-end development team to resolve SQL Server related issues in Active Server Pages (ASP) during server migration.