Senior Project Manager Resume
Washington, DC
SUMMARY:
- PMP certified Project Manager with over fifteen (15) years of experience managing software development and infrastructure projects, contracts and budgets of up to $1 - 3Million.
- In addition, strong customer focus with specialized experience with conflict resolution and building cross-functional project teams,.
- Managed software development projects using Agile, Scrum, SDLC, waterfall, and SAFe, methodologies
- Led technical teams developing web-applications using CSS, Spring, Struts, Java, PHP, JBoss, DOM, Unix, J2EE, Java, JSP, .NET, Apache, Drupal, BEA Weblogic, Linux,
- Facilitated cross-functional JAD Sessions, defined and prioritized requirements, trained customers to use various business tools, such as, Remedy, Clear Quest, DOORS, Microstrategy, Cognos, SharePoint, Connections
- Led full life cycle projects from the business case to deployment.
- Directed infrastructure, software development and maintenance contracts including recruiting, managing multi-vendor contractors, producing monthly status and budget reports
- Defined Business Processes and Workflows for “As Is” and “To Be” Processes
- Experience using TFS Test Manager, Case Complete, SharePoint, CaliberRM, Hyperion
- Performed Risk Assessment and Analysis, Risk Mitigation and Cross-Functional Modernization Process Improvements
- Facilitated 508 Compliance application assessments and implementations
- Managed data conversions and system integration projects
- Developed Software Requirements, Design and Functional Specifications for web applications
- Skilled at managing customer expectations and building strong customer relationships
TECHNICAL SKILLS:
METHO-DOLOGIES: SDLC, Kanban, PMLC, SAFe, AGILE/Scrum, PMAS, Lean, ITIL
APPLICATIONS/TOOLS: Office 365, TFS VISUAL STUDIO, SHAREPOINT, MS PROJECT, VISIOClear Quest/Case, Ab Initio, Lexis Nexis, Microstrategy, JIRA, Hyperion, CaliberRM
EXPERIENCE:
Senior Project Manager
Confidential, Washington, DC
Responsibilities:
- Developed and presented strategies to meet divisional objectives; Bi-Weekly Confidential forum allowed Division Chiefs and Branch Chiefs to know about upcoming projects so that they could reallocate resources
- Mentored Confidential Managers and Workstream Leads with using Agile, Scrum, Kanban, PMLC and ITIL best practices sharing a vision of how we can collectively improve on Confidential workflows
- Lead cross-functional clients with the development of project deliverables, completion of the Confidential engagement questionnaire and integrating the overall WBS into their project plans to improve their delivery forecasts
- Managed stakeholder expectations by posting decisions and meeting minutes in Connections
- Consolidated all Confidential project artifacts so that service and product information was accessible
- Defined and executed the on-boarding process for all nationally used services and products. With the PMO as the conduit, the process could be quantified and improved
- Managed matrixed project team when implementing transition products and services; Negotiation with various functional managers required thorough planning and foresight
Senior Project Manager
Confidential, Washington, DC
Responsibilities:
- Implemented a divisional PMO to be the conduit for all nationally deployed products and services to be supported by the Confidential National Support Desk ( Confidential ) as a solution to the problem of receiving 1 - 2 weeks notice of service and product transitions
- Developed an overall Confidential project WBS incorporating, Testing, Development, Security and Access Control to add transparency to the division transition timeline. External program offices could include the WBS in their plans.
- Consolidated onboarding process for all services to be transitioned to the National Support Desk. New process reduced transition time by 15 days, reducing process from 60 to 45 days.
- Initiated bi-weekly Confidential project portfolio review for division and branch chiefs to promote an open forum to discuss resource and budget needs
- Managed 2-6 projects simultaneously, collaborating with other program offices in order to coordinate infrastructure requirements and ensure security compliance
- Presented process improvement analysis, analyzed and improved delivery processes, facilitated requirements gathering, and performed quality assurance
- Managed software development projects using Agile and Kanban in JIRA
- Designed Confidential engagement brochure
- Coached and mentored teams with implementing project management practices
PMO Coordinator
Confidential, Columbia, MD
Responsibilities:
- Developed oral presentation bid for the Howard County (MD) government DTCS PMO Implementation contract. Competed against 9 other companies. Won the contract.
- Developed and maintained project management processes and diagrams for Risk, Issue, Quality Assurance, Requirements, Scope, Change, Schedule, and Delivery Management. Coached the DTCS project and functional managers in the use of project management tools and processes
- Created templates for various project management artifacts and reports.
- Assisted project managers with developing project schedules, defining project budgets, capturing and prioritizing requirements, managing customer expectations and delivering projects.
- Managed 10 project managers, each of whom had 2-5 projects assigned, with the daily tasks of managing a project. PMO provided project oversight with milestone management, stakeholder communications, budget, provisioning servers and construction.
- Managed the Howard County Steering Committee where project proposals were presented, approved, and assigned a PM.
Software Engineer/Project Manager
Confidential, Aberdeen Proving Ground, MD
Responsibilities:
- Managed the multi-vendor software development and testing team for the ground control station payload delivery
- Directed cross-functional payload vendors, developing payload software development and test schedules using MS Project, from product manufacturer through field tests
- Generated, reviewed, and managed product specifications, contracts, SOWs, CDRL reviews, RFPs, and product presentations
- Managed and tracked software project schedules and budgets using Excel tracking costs and expenditures with Financial Acquisitions
- Managed, tracked, and resolved STARLite RADAR sensor and GCS defects, risks, and issues. Any corrections to the payload release required updates to the documents and platform requirements
- Developed and lead updates to the STARLite Software Support integrated master schedule (IMS)
- Analyzed software test results, validating corrections or if error continued performing “Root Cause” analysis. Investigation could influence whether a feature would be included on the UAV.
Project Manager
Confidential, Fairfax, VA
Responsibilities:
- Managed the On/Off-Boarding VA and DoD Security process using Visio to develop the program road map, tracking progress for the Prime and sub-Vendor employees
- Prepared the monthly Manpower Report including GFP/GFE and Key Performance Indicators (KPIs) activities for the Support Team
- Generated the file encryption process for submitting sensitive employee files for security access, tracking all tasks in an Excel report; summary details displayed in a SharePoint dashboard for the client
- Defined security processes using VISIO analyzing possible overlaps and points for improvement
- Lead and mentored the Support Team integration of the VA Project Management Accountability System (PMAS) and BCL processes
- Researched, analyzed and presented alternative company procedures to ensure CMMI compliance
Project Manager
Confidential, Baltimore, MD
Responsibilities:
- Directed 2 Task Orders with a total staff of 24 people, 18 onsite and 6 remote. One task order defined the delivery of developing 4 new applications, upgrading 3 applications, 3 database migrations. The other task order defined a Help Desk and Network Support.
- Scrum Master for 2 new applications. Developed scrum plans, facilitated all Agile meetings including Daily Scrums, Sprint Reviews, and Retrospectives. Worked with the team managing the burndown charts and task boards.
- Led the development and support of JAVA, VB6, Delphi and ObjectView applications. Coordinated 508 Assessment with another government agency. Converted 3 applications to 508 Compliant web-applications; prioritized and implemented 124 enhancements to one web-application including 508 Compliance; developed new database ETL process pass-thru to NIH application
- Developed implementation plan for application deployment to 116 VA Medical Centers for 4 new and 3 upgraded applications.
- Facilitated the Change Control Review Board for application enhancements and maintenance including presenting proposed solutions for customer prioritization and approval.
- Analyzed and translated business requirements into user and system requirements.
- Implemented process gates, conducted preliminary design and critical design reviews in handoff to technical team.
- Ensured contractual deliverables were delivered on time, as defined in the contract’s Performance Work Statement
- Mentored, coached and assisted with team skill development using Visio for process analysis and generating PowerPoint presentations for tracking progress.
- Recruited, selected and replaced talent as needed. Assessed performance of staff.in support of the various VA R&D systems.
Project Manager
Confidential, Washington, DC
Responsibilities:
- Consolidated and integrated 2-legacy and 3- development project schedules using MS Project backed by in-house Excel database
- Performed Earned Value analysis on the consolidated project schedule
- Managed updates to project deliverables following DOL SDLCM processes
- Facilitated DOL process-gate reviews, managing artifact updates from other Project Managers
- Directed the Independent Verification and Validation of tasks using the RTM and integration test results.
- Led technical team and business analysts efforts for 5 projects simultaneously. Generated and provided PMO-governance on project artifacts for accuracy and completeness. Created Visio workflow process maps to identify and propose gap resolution.
- Built multi-vendor consensus for project tasks
- Prepared monthly and quarterly Dashboard and EVM reports for the consolidated project
- Managed project budgets, proposed solutions to variances, and managed risk assessments.
Deputy Project Manager
Confidential, Bethesda, MD
Responsibilities:
- Generated requirements, story-board and technical team project schedules
- Managed and resolved day-to-day project issues for business analysts and developers
- Scrum Master responsible for the Task Board, velocity metrics, managed the Sprint Backlog, and participated in all Daily Scrums and Retrospectives
- Extracted issue tracking data from TFS using Excel; analyzed and delivered Quality, CPI, and SPI metrics to CPSC PMO
- Project Coordinator for the remote developers managing varying work schedules; managed relationship between 4 vendors including taking over business analysts after one vendor was removed from the project.
- Generated user stories in TFS Test Manager for Requirement Traceability Matrix
- Developed “As Is” swim lanes in Visio used to identify process improvement and generate “To Be” workflow. Generated PowerPoint presentation for focus-group reviews
- Coordinated taxonomy, requirements, user stories and test activities between 3 project vendors in order to meet project milestones for SafeProducts.com CPSRMS Phase I. CPSRMS implemented a new database, re-defined internal business workflow and integrated a multi-user web portal.
Sr Financial Business Intelligence Analyst
Confidential, Herndon, VA
Responsibilities:
- Conducted interviews with business to ascertain system processes
- Generated business and system process flows using Visio
- Reverse-engineered application requirements using Ab Initio
- Developed WBS and WBS Dictionary
- Developed cross-functional specifications for Loan Matching, Pricing Modeling and other DU (Desktop Underwriting) processes using Visio and Excel
- Coached customer on the creation of project schedules, requirements and use cases.
- Scaled and developed SDLC artifacts
Computer Systems Analyst
Confidential, Woodlawn, MD
Responsibilities:
- Performed and managed earned value (EVM) efforts for 16 SUMS/MCAS post-entitlement projects; updated master schedule with weekly updates from project managers and generated bi-weekly earned value reports that were presented to senior sponsors
- Scrum Master for eVerify Team, promoted Scrum methods, facilitated daily Scrums and sprint planning
- Developed storyboards and PowerPoint presentations for business user requirement reviews
- Assessed data sources for conversion to business intelligence use
- Validated Hyperion ODS for web-applications
- Captured requirements in CaliberRM
- Reverse-engineered COBOL jobs to capture application and system data integration; Led COBOL code reviews to define data processes used to update SUMS/MCAS.
- Analyzed proposed data models for data warehouse migrations
- Developed test cases in HP Quality Center used to confirm PII (SSN) formulas and eVerify reports
