SUMMARY:

• Visionary leader with combined expertise and experience in Saas products (Salesforce, SAP, Success Factors (Employee Central,LMS,PM,GM), Cornerstone, Workday), human capital management, organizational development/ change managements.
• Proven ability to engage with stakeholders of all levels to facilitate requirements gathering and system design, methodically manage system testing and defect resolution.
• Success Factors Project Manager passionate by process streamlining and keeping business intelligence up to date and relevant to the organization’s needs.
• Client centric with proven ability to develop best - in-class methodologies and practices. Thrives on demanding complex challenges.

TECHNICAL SKILLS:

Databases: DB2, Access, MSSQL

Operating systems: UNIX, Windows, MAC

Testing Tools: Selenium

MS Office: Outlook, Word, PowerPoint, Adobe Acrobat, Excel

Designing courses in Captivate: Salesforce, Success Factors, Workday, Cornerstone.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Project Manager

• Involved in Workday implementation from PeopleSoft and supported with collecting requirement, testing and supporting with the process improvements
• Ongoing communication with Stakeholders and PMs with testing and project status and updates
• Project lead for implementing Workday Reporting as part of HR Transformation initiative.
• Provide in-depth and data analyses reports on various HR metrics to support key HR and business decisions
• Project manager for the Performance Evaluation process globally for 18,000 employees; to provide knowledge, support and transparency on expectations and reward for performance
• Involved in data conversion from legacy system and creation of Iload files.
• Experience in inbound/outbound integrations Using Core Connector, Workday Studio, managing business processes, working with EIB, Report Writer, Creating Workday Calculated Fields and Custom Reports. Good understanding of Integrations including Web Services, SaaS, Workday Architecture, Business Process Framework.

Cognizant

Implementation Manager

• Managing Data User Records with Employee Data File, Permissions, Password Policies, Email Notifications, Change motor setup, Text Customization in Instance.
• Configured Rating Scales, Route Maps, Launching shapes, Employee Profile, XML and Data models
• Change request management which can include identifying changes to XML code (CCORs), uploading files to ftp server to create links and change logos, user database management and ensuring documentation is correct for moving on to appropriate team.
• Setting up and scheduling of import and export jobs to and from Success Factors and customer’s ERP systems.
• Addition of various status to Talent Status Pipeline (Interview in Process to Offer Letter Status).
• Worked on Pick records administration, Role Based Permission, Reporting, Rating Scale Dashboards, Create Interactive Dashboards, Reporting Admin.
• Managing Report Permissions, List view reports, Spotlight view reports, Spread sheet reports, Classic reports, and Adhoc reports.
• Configuration of Employee central core, Time off, Position management and deployment of complex custom MDF solution. Data conversion and design Adhoc reports.
• Configuring complex SF compensation requirements for Salary, Bonus and Equity plans
• SAP to SF integration for Core BizX and LMS.
• Implementation and enhancement of Employee central and Learning Management System (LMS) and Compensation Module
• Configured Org Chart in Provisioning & Granted Access in Instance in Succession Planning.
• Created Position based Succession Planning & worked on Talent Card & Position Tile View Configuration.
• Worked on Succession Planning integrations with other modules like SF Employee Central.
• Established Success Factors (SFSF) connectors wherever required for LMS to SFSF.
• Led the Professional Services Group's global learning initiatives.
• Managed all phases of organizational development, knowledge management, and instructional design, and technical communications, e-learning and online collaboration. Reported directly to VP of Human Resources.
• Directed global development and delivery of virtual learning solutions for over 3,000 employees across over 30 locations worldwide.
• Designed and facilitated launch of GPS Learning Center, an online training portal empowering employees to access education and training information. Assigned to multiple projects at one time and managed project scopes and schedules
• Assisted in the design and development of the Litigation initiative and contributed to the ongoing evolution of the team.
• Worked independently to complete projects including training to produce projects on time and within budget
• Designed and tested the implementation of the SAP LMS module to achieve customer requirements.
• Develop business architecture using requirements such as scope, processes, alternatives, and risks.
• Conduct 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify the client’s needs is met.
• Conduct meetings and training with customers while providing a broad range of subject matter expertise relating to the data conversion of the entire customer’s software releases.

Confidential

HR Manager

• Introduced processes that decreased implementation projects 30%
• Expert on obtaining customer requirements for Web-based client-server applications and accurately develop test plans, reports, and test scripts for complete requirements.
• Provide risk assessment from design documentation and test results.
• Verification of Web-based systems and source applications and conduct manual and regression testing.

Confidential

Implementation Consultant

• Developed training programs for end users that resulted in improved customer experience and increased sales or revenues by 55%
• Developed demo and presentation of products for internal and external management including C-level suite
• Led efforts in development of software applications to implement customer requirements
• Led cross-functional teams
• Documented statements of work per customer requirements
• Managed implementation efforts for development of interface software
• Created release notes
• Produced user manuals and documentation
• Developed interface modules and software

Confidential

Business Analyst

• Facilitated workshops to develop business requirements
• Extensively supported the business and the employee work force in resolving issues related to PM forms during their annual Performance Review cycle.
• Creating Calibration sessions for PM forms to resolve issues related to ratings and activated standard E-mail notifications.
• Familiar in configuration of Performance Rating Scales, goals, route map setup, Core competencies, Role specific competencies, Calibration & Email notification
• Goals plan set up, Including Goal Plan ID, Adding & deleting goals, changing status of viewing Public & private goals, Setting Maximum & Minimum goals, Goals Weights.
• Setting up Route Maps, Rating Scales, Manually Adding Goals, Auto Populate.
• Planed and created demonstrations to provide proof of concept
• Planed and assisted the team in drafting statements of work to include estimation of effort/cost
• Collected detailed user requirements and works with others to analyze collected requirements, translate into functional design, and ensures that identified solutions meet customer needs and expectations
• Worked with team of developers in designing the solution
• Prepared test cases and conducted QC along with UAT
• Worked with implementation team to roll out the system. Worked as part of the Kick-off team in the project Implementation and closely worked with implementation partner help in configuring, testing different modules in Workday HCM.
• Worked with product development team to explain business requirements
• Conduct workflow, process diagram and gap analysis to derive requirements for existing systems enhancements.
• Responsible for assisting with the communication of up-coming Workday HCM changes and associated impact assessment to client configuration.