ICS Consultant, Associate Resume

PROFESSIONAL EXPERIENCE:

Confidential, NY

ICS Consultant, Associate

Received Go Getter Award in 2017
Developed JMeter Scripts for Infor M3 performance testing for basic package with experienced Functional Consultants
Successfully engaged Infor M3 performance testing projects and received positive feedbacks from the clients
Engaged in manual testing of system integration testing and regression testing
Created and executed test cases and documented defects on HP ALM for Infor Hertz ResRent
Handled client reviews professionally and trained COE Resources on developing test cases and navigations on HP ALM

Confidential, NY

Quality Assurance Intern

Developed, maintained, and debugged various use cases and test cases and evaluated the results on TFS
Executed manual regression test cases for HRMS web application within the Team Foundation Server (TFS)
Performed system analysis on HRMS by creating UML Activity Diagrams
Documented, and translated new customer requirements in to technical requirements for the development team
Ensured that validated deliverables meet functional and design specifications and requirements

Confidential, NY

Assistant Vice President Intern

Performed project management at the early stage of the information security system, analyzed the system design critically with UML diagrams, coordinating my team to work with the Information Security Team, and testing and bug reporting using Java Script and MySQL
Reviewed over 800 records weekly in NARs (Network Access Requests) and password reset requests, to make sure that any changes that were made in the system had proper documentation and authorization using Excel
Assisted in scripting using Foxtrot to automate complex procedures to upload data into the test core banking system, Horizon Test, in order to run combined statements
Created reports weekly using Cognos requested by different departments

Confidential, NY

Lab Assistant

Efficiently installed new images on more than 600 computers on campus each semester
Escalated any recurring issues regarding software and hardware failure to the manager
Courteously assisted over 30 students, faculty, and staff with various technological issues daily
Managed and supervised operations of the student computing labs to ensure efficiency and stability
Monitored and maintained adequate inventory levels to ensure supplies and resources are readily accessible to users

Confidential, New York, NY

Brand Ambassador

Provided information on a product or service promotion in over 100 events, especially for our client, MetroPCS
Involved as many people as possible in over 10 experiential campaigns, such as Ice Cream Truck Campaign
Staffed and managed events as an On - Site Manager in over 30 events, such as annual customer appreciation event