PROFESSIONAL SUMMARY:

• I am an innovation - oriented Project Manager, with 20-plus years managing IT software programs, personnel and projects for various corporate enterprises and Federal government agencies.
• I possess solid experience in incremental software development, management and projects focusing on Design Thinking, Lean Startup, and Agile Scrum approaches along with a creative and flexible approach to problem-solving and interpersonal and communications skills that enable solid team-building.

TECHNICAL PROFICIENCIES:

Tools: MS Office, Project, Visio, SharePoint 2016/2013/2010/2007 , InfoPath, Adobe FrameMaker, Camtasia, Captivate, Rally, VersionOne, UXPin

Platforms: Windows 2016/2012/2000 , MS DOS, Team Foundation Server (TFS), ASP.NET, NET CORE, MVC, SQL Server, Plug-In Devices (PIDs), Application Program Interface (API), VMWare

Databases: MS Access

RELEVANT EXPERIENCE:

Confidential, Dearborn, MI

Sr. Project Manager

Responsibilities:

• Served as the Innovation Leader for the Innovation Incubation Service (IIS) program to operationalize the Product Discovery program, which facilitates product identification and maturation in preparation for successful design and development within FordLabs.
• Managed Ford’s Innovation portal program serving over 1,000 IT innovators and project while integrating suitable projects in the IIS program’s rapid incubation process.
• Managed Co-Creation Joint Partnership with Confidential to include IT budget needs; personnel performance requirements; research and manage IT investment for follow-on business opportunities; established metrics to measure and evaluate personnel and technology.
• Designed and developed an in-house team to support Ford projects in various innovation processes including Design Thinking, Customer Insights, and Co-Creation tools and techniques that serve as the framework for goals, design, facilitation of customer-centric workshops and scenario-driven activities to gather deep customer insights.
• Led a multitude of Ford global Innovation Teams and IT Projects through an innovation mentoring service taking hypothesis-driven ideas/projects to investment decision following Design Thinking, Lean Startup, and Agile principles creating custom tools / techniques that matched customer needs.
• Developed a customized series of Bootcamp workshops providing hands-on Design Thinking and Prototyping activities for Business IT and Solution Architects.
• Managed deep collaboration projects with R&A, IT and other skill teams to identify and execute shared research portfolio. Projects range from Dynamic Artificial Intelligence to single websites - customer centricity is paramount in creating value for the customer and the company by creating a solution that constantly seeks true value for any idea or project.
• Coached/mentored 50-plus teams ranging from intern projects to advance projects for Artificial Intelligence (AI) / Autonomous Vehicle (AV).
• Earned Ford Motor Company Recognition s for AI / AV focused Project Management Support and Development, and for extraordinary effort for Co-Creation workshop logistics, design, and facilitation and attention to detail in conducting workshops and integrating principles with team goals.
• Served as the Senior Project Manager for the Innovation Incubation Service program for IT Research+Innovation.
• Served as the Senior Scrum Master, Release Train Engineer for the IIS program/portfolio.
• Operationalized the Innovation Incubation Service to support all Ford global IIS experiments/projects by leading Innovation Teams and IT Projects through an innovation mentoring service. The service specialized in taking innovations from hypothesis-driven projects to pitch/investment decision by implementing Design Thinking, Lean Startup, and Agile principles and tools.
• Established the framework for a Community of Practice that stimulated mentorship, knowledge exchange, and rapid prototyping and experiment design.
• Operationalized an IIS facilitator program certifying Innovation Facilitators within Ford globally.
• Marketed the Innovation Incubation Service to Innovation teams; IT to enterprise-level operations by designing and developing networking platforms to leverage Ford’s business reach.
• Managed all aspects of project management solving and escalating impediments, ensuring collaboration within and across release trains, and helping projects identify and manage risks to resources, personnel, and schedule.
• Earned a Ford Motor Company Recognition for Innovation Incubation Service Project Management Support and Development.
• Facilitated the discussions of complex, high value IT delivery projects that require the coordination of development work or technology work on multiple platforms to achieve desired functionality.
• Served as the Project Manager for the Plug-In Device (PID) and Configuration Management application. Coached/mentored development teams through the SDLC process using Agile principles.
• Managed the PIDs and Configuration Management Tool application delivery, budget, development teams, program activities, document preparation, editing, and quality assurance. The application allows access to vehicle data via onboard PIDs, which measures data and reports back to the cloud via telematics methods. The comprehensive tool tracks Ford experiments and vehicles that possess certain PIDs while pushing data via APIs to and from a searchable database.
• Served as knowledge source while maintaining Ford IT guidance and policies within project teams, resolving organization impediments and deflecting external interruptions during sprints.
• Identified IT software and team problems, generated and evaluated alternatives, and made recommendations to leadership to solve complex problems.
• Earned a Division for Teambuilding and Support for interns and initial development teams.

Confidential, Washington, DC

Sr. Project Manager

Responsibilities:

• Served as the Confidential NAS Integration Support Contract ( Confidential ) Division’s Scrum Master and Agile skills mentor for developing and maintaining strategic plans and /technical documentation for the NSS team supporting Confidential ’s program activities.
• Assessed policy needs and developed policies to govern IT activities.
• Conducted research on threats to Air Traffic Control ( Confidential ) facilities including ground-based lasers to drones, which supported Confidential policies and led to new and scenario programs. Coordinated with Confidential HQ, Confidential, and SMEs on policy guidance to IT management, staff, and customers for software requirements.
• Coached and trained enterprise team on project-related problems and creating innovative solutions involving technology using Agile software development methodologies.
• Operationalized Agile Software Development practices to deliver deployable software and technical documentation products in short sprints.

Confidential, Reston, VA

Project Manager

Responsibilities:

• Served as the Scrum Master/Business Analyst for the Confidential Communication’s PD RCAS Mobilization IT Development teams and for program activities for Reston and Colorado Springs offices.
• Served as the Product Owner to adapt functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Used the VersionOne software suite to manage and coordinate all enterprise resource planning and management processes, knowledge management, earned value management, return on investment analysis, human resource analysis, material management and logistics, supply chain management, decision support, and information dissemination.
• Managed and implemented Agile principles and tools for Confidential Communication’s PD RCAS Mobilization IT Development teams and for program activities, providing experienced document preparation, editing, and quality assurance.
• Assessed current and future business environments, IT budgets and personnel needs, managing IT investment portfolio of technologies, established metrics to measure and evaluate systems performance and total cost of ownership. Identified software team planning and management issues.
• Managed information security/information assurance policies, principles, and practices in the delivery of planning and management of software and platforms and IT services.
• Served as the Project Manager / Technical Documentation leader for Confidential Communication’s PD RCAS Mobilization IT Development teams serving all deploying Army National Guard and Reserve Units.
• Managed all aspects of the program activities ensuring and approving all technical software documentation preparation, editing, and quality assurance for five development teams.
• Identified and addressed IT workforce planning and management issues, such as recruitment, retention, and ; conducted audits of IT programs and projects. Established metrics to measure and evaluated personnel, technology, and systems performance and total cost of ownership.
• Managed the transition of the client from waterfall to Agile, served as the in-house expert for hybrid organizations, and established procedures for implemented roadmaps for culture transitions.

Confidential, La Plata, MD

Project Manager/Sr. Analyst

Responsibilities:

• Managed S&T activities, acquisition management, and project logistics of Confidential I-IV programs. Served as the subject matter experts within the Program Office on . Coached and trained PMS 408 personnel on the program status of Explosive Ordnance Disposal (EOD), Anti-terrorism Afloat (ATA), and Joint Counter Radio-Controlled IED Electronic Warfare (JCREW) programs.
• Provided direct support to acquisition program managers, including developing program plans for enterprise resource planning, operations and management, S&T projects, developing budgets for assigned projects, and acquiring the services of expert scientists, engineers, and technical support personnel to perform S&T work for Confidential .
• Reported on design efforts performed by universities, industry, or other Federal Government organizations and provided matrix support to acquisition and logistics program managers.
• Managed all IDE / JCREW Web Portal / IT rapid-development projects and conduct configuration management, logistics management, change management and release management efforts to tracking, identifying, analyzing and defining all software requirements and support material. Identified and addressed IT workforce planning, and management issues. Conducted audits of IT software programs and projects.
• Created and managed Technology Transition Agreements between PMS 408 and other Department of Defense ( Confidential ) services and the Air Force Centers of Excellence (AFCOE). Conducted evaluations of S&T products to determine their effectiveness, including conducting Technology Readiness Assessments, mentoring the technology customer expedited the transition of technology to the user, and developing Technology Transition Agreements between PMS 408 and other Confidential services and Centers of Excellence.
• Managed, reviewed and revised the AFCOE agreements establishing the IT relationship, usage guidelines, and information sharing between JIEDDO/AFCOE and PMS 408 CREW regarding SmartCard technology upgrades and applications. Conducted evaluations of S&T products to determine their effectiveness, to include conducting Technology Readiness Assessments, interfacing with the technology customer to expedite the technology transitions to users.
• Supported the Warfighter by accurately developing blended- environments for the Counter-Radio-Controlled IED Electronic Warfare (CREW). Managed the, evaluation, and exercise considerations that formed the functional characteristics basis of the software delivery system, functional characteristic requirements, and test for end-of-course instruction. Wrote materials, including tasks, learning objectives, lesson maps, instructional strategies, methodologies, scenarios, tabletop exercises, learning events and activities, tests, interface design, and controls.
• Served as the Security Coordinator to develop an Antiterrorism/Force Protection, Critical Items analysis and reports for CODE 80 and NAVEODTECHDIV.
• Developed briefing and presentations for CREW Security Manager. Researched and developed reports from data collection efforts for Logistics group. Provided knowledge and expertise on CREW Security Classification Guidance and Confidential security regulation updates and impact on CREW operations.
• Utilized military experience to provide CREW Security Manager key input and support documentation on issues and future requirements for Antiterrorism/Force Protection (AT / FP), Critical Items analysis, and Security inspections and investigations,, and evaluating CREW needs. Conducted Security inspections and investigations into Code 80 activity, facilities, personnel, and classified material for classified spillages in and Technical Management content and on the IDE.

Confidential, Arlington, VA

Project Manager

Responsibilities:

• Managed the performance of all aspects of the design and development of high quality multimedia packages and the technical support for all distance learning software programs covering software and language courses at the Foreign Service Institute for Department of State (DoS) globally.
• Oversaw all aspects of project management from Statement of Work (SOW) to Project Completion using Instructional System Design (ISD) and ADDIE model principles and requirements.
• Managed contracts and technical analysis for all project cost proposals, coordinated with prime contract managers on business requirements and approved project contract modifications.
• Served as direct interface with the DoS customer, sponsors, stakeholders, bureaus, departments, embassies, and the software development team. Conducted interviews, meetings, high-level briefings, and oversaw technical support, schedules, and new business proposals.
• Researched current technology and industry trends, reviewed industry related periodicals, attended seminars and related . Also attended software vendor conferences focusing on further technology and business improvements in an effort to define current and future IT business needs.

Confidential, Woodbridge, VA

Project Manager/Consultant

Responsibilities:

• Managed the performance of all aspects of the design and development of high-quality multimedia packages including content, system design, testing, logistics and customer requirements.
• Defined current and future business environments, prepared IT project budgets, managed IT investment portfolios for enterprise, established metrics to measure and evaluate systems’ performance and total cost of ownership. Addressed IT software planning and management issues to include recruitment, retention, and of personnel. Conducted QA audits of all IT projects.
• Applied information security / information assurance policies, principles, and practices in the delivery of IT software services and applications to corporate and Federal customers.
• Managed all aspects of project design and development from SOW to Project Completion for Confidential software projects using ISD and Agile principles and requirements and customer technical support.
• Thoroughly managed technical analysis, project cost proposals, and teams while maintaining a high attention to detail when developing and designing IT software projects.
• Approved project analysis from business development teams and coordinated on contract modifications requirements.

Confidential, Springfield, VA

VP of Operations/Director of WMD Operations/Project Manager

Responsibilities:

• Oversaw all project managers, technical analysts and technical/media development teams. Served as a coach and mentor to the Sales team teaching/briefing the philosophy and operations process to new Business developers in the company's operations and technologies. Oversaw all project managers and ensured that work was performed and products were delivered on schedule.
• Conducted business analysis and cultivated business relationships with Confidential, DoE, DoJ, and DoS at all levels. Developed and maintained strategic plans; assessed policy needs and developed policies to govern IT activities. Provided policy guidance to support IT software project management, staff, and Federal customers.
• Defined current and future IT requirements to support business needs for Federal clients; prepared IT budgets and personnel needs; researched and managed IT investment for internal teams.
• Served as CBRN software programs subject matter expert for the Confidential Office of the Secretary of Defense, AT / FP branch, the Office of the Joint Chiefs of Staff, J-34, and the DTRA Counter-proliferation branch. Managed all aspects of software development, design and deliver for WMD, ATFP Planning tools, scenario-based exercises and data modeling/simulation tools based on Confidential IT software policies and procedures.
• Developed enterprise resource and project management processes for all CBRN-related tasks for Confidential to integrate IT operations with business analysis-changing business development from SOW-centric to Project Completion-centric. Managed and developed technical analysis and developed project management processes for all CBRN-related tasks for Confidential to integrate IT operations with Business Analysis and Development teams in an effort to change business development from SOW to Project Completion.