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Technical Project Manager | Consultant Resume

PROFESSIONAL EXPERIENCE:

Confidential

Technical Project Manager | Consultant

  • Application Security Lead, Testing Lead and Reporting Lead for assigned clients.
  • Managed project risk, issues and established internal controls
  • Led India Counterparts in Technical Project Management and establishing project controls.
  • Established Business Continuity and disaster recovery plans.
  • Led 2 US Devs and 2 Offshore india devs and established change control processes.
  • Reviewed dev progress with Directors and C - Suite and reviewed tech debt, strategy and timelines.
  • Team Lead for Care Everywhere, eHealth Exchange, Care eQuality platforms.
  • Served as Interim Team Leader for Clinical Consulting application developers.
  • Assisted with Assessments and Proposals for various healthcare IT projects.
  • Onsite point of Contact for IT and Department Directors.
  • Assist in creating project governance model and decision support system.

Confidential

Senior Consultant

  • Led Inhouse Tech Trainers and Devs in building out training environment.
  • Led train-the-trainer program for 10 Tech trainers.
  • Assisted with Cutover/Conversion and project roll-out.

Confidential

Project Manager | Senior Solution Engineer

  • Application Security Team Lead
  • Compliance and Data security lead
  • Supervised and administered User Acceptance Testing (UAT), Integrated Testing, Smoke Testing, Application Testing and Interface testing for various applications
  • Led dev team in Developing Surescripts Web portal to support Transitions of Care.
  • Built BCA and downtime workstations and developed associated Disaster Recovery documentation.
  • Developed Application Understanding Document and delivered to the client.
  • Performed ASAP and Care Everywhere build .
  • Point of contact for Technical Dress Rehearsals, printer mapping and support.
  • Developed workflow engine rules and order transmittal.
  • Supported Go-Live as Technical Team point person
  • Developed Post Go-Live application understanding Documentation.
  • Worked with informatics to define and improve ASAP & CE workflows and perform associated build.

Confidential

Application Developer

  • Performed build, testing and optimization activities in the Epic Orders application.
  • Designed roles, profile stack and permissions for Application security
  • Designed, developed and delivered technical curriculum to over 1200 Clinical staff.
  • Developed the training (MST) Environment and performed Proof of Concept and Production build.
  • Performed testing validation and review of test scripts.

Confidential

Principle Consultant - Business Owner

  • Provided elearning and web-based instructional design services to clients in Retail, Healthcare, Insurance, and Financial services industries.
  • Served as web administrator for several clients LMS systems, web presence and sharepoint site admin.
  • Participated in industry events to attract clients and maintain relationships.
  • Client list includes Adobe, Nordstroms , Murria Frick Insurance, Matchmaker dating and Volt Services.

Confidential

IT Support Manager

  • Managed team of 14 licensed service agents and IT analysts; assumed responsibility for sales and service center call center operations and handled all issues related to technical, network, and website operations for company.
  • Staffing, service level agreement, communications, outages, backup continuity recovery, emergency management, day-to-day operations, and maintenance of 40-workstation network .

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