SUMMARY:

• A highly experienced IT manager with a track record of successful project delivery on - time and within budget - planning, engineering, developing and implementing technology projects to materially increase corporate efficiency and reduce infrastructure/application TCO.
• Extensive experience leading and managing globally- distributed, international technical teams.
• Extensive experience with implementation, migration and integration of applications and infrastructure in Data Centers including:
• Migrations of multiple Applications and their hosting acquired via mergers and acquisitions. Career total of 7 major acquisitions migrated including Applications, Servers, Storage, Satellite telecommunications, Print servers
• Most recently, planned and executed the migration of three M&As which included 100s of applications serving a global user base. Scope included Oil engineering applications, SAP, SAP NetWeaver BW, PeopleSoft, Oracle EBS, Informatica, Citrix based applications, Business Objects, Sharepoint, Documentum, Virtual and Physical servers, databases Oracle/SQL Server. 600+ Windows servers with a dozen Linux servers. Storage included EMC SAN at Confidential
• Responsible for the migration of Houston based applications and data center to Confidential, leading internal resources to deliver on migration of servers and applications from Houston to Confidential at Confidential
• Skilled in building consensus, crisis and Problem/Incident management, Change management and Risk/Issue management. ITIL Foundations certified. PMI and PMP in progress.
• Deep knowledge of infrastructure/ application management comprising ERP - SAP, SAP NetWeaver BW, Oracle EBS and PeopleSoft, Oracle/SQL Server/Sybase databases, Informatica ETL and Data Conversions, UNIX/LINUX/Wintel and Virtual platforms, Application and Server Clustering, High Availability and Load Balancing, PeopleSoft ERP systems, Trading platforms and software development management

TECHNICAL SKILLS:

Application technical design and logical/physical architectures, load balancing/failover designs, Capacity management, High Availability design, Disaster recovery architecture, Incident and Problem management, Program and Project Management, Cost estimations, budgets, scope gathering and Senior Management/Stakeholder management.

PROFESSIONAL EXPERIENCE:

Confidential, Columbia, MD

Senior Project Manager

Responsibilities:

• Brought on board to execute cloud implementations of Oracle Hospitality projects
• Implemented more than two dozen projects for retail and hotel clients
• Implementation scope includes capacity planning and appropriate roll out of servers, SAN storage, networks, databases and applications including appropriate security, firewall, proxy and whitelists to ensure clients can access the desired functionality in the Oracle Cloud.
• Management of all technical resources during the weekend migration waves and implementations including minute-by-minute plans, tracking the implementation status, periodic status reports, etc.
• All implementations require regular resource management with remote personnel

Confidential, Houston, Texas

Senior Network Project Manager

Responsibilities:

• Brought on board to manage the network implementations of datacenter consolidation projects
• Scope included the planning the migration of firewall, DNS, load balancer, and network routing configurations in support of the applications and server migrations.
• Tracking and project management of all network changes, documentations, exceptions and approvals leading up to implementations.
• Management of network resources during the weekend migration waves and implementations.
• All implementations require regular resource management with remote personnel

Confidential, Houston, Texas

Senior IT Project Manager

Responsibilities:

• Brought on board to execute application and infrastructure projects
• Leading and managing the implementation of application and infrastructure projects from concept to production rollout.
• All implementations require regular resource management with offshore and remote personnel
• Projects worked on included PeopleSoft migration, SAP HANA/BW implementation, SAS, Documentum, Business Objects, Cognos, and custom applications.

Confidential, Houston, Texas

Senior IT Project Manager/Technical Architect

Responsibilities:

• Leading effort to implement a Global payment system comprising of Oracle EBS, Intellimatch, Tibco EMS & BW, and several custom-built applications
• Managing the Technical architecture of all applications and interfaces
• Planning the implementation time line and mitigation of technical risks due to security compliance and connectivity with external partners.
• Drawing up the full technical architecture and relationships for all applications and their infrastructure including firewalls, inventory, and file interfaces.

Confidential, Houston, Texas

Senior IT Project Manager/Consultant

Responsibilities:

• Brought on board to help plan the application re-hosting from BHI to vendor datacenters and worked on Integration, RFP, Migrations and SOW process for 3rd party re-hosting of BHI applications
• Worked on technical specifications and due diligence to acquire, validate and ensure compliance for vendor re-hosting proposals.
• Planned migration for applications including PeopleSoft, SAP, Informatica, Business Objects and 100s of business, financial and Oil engineering applications.
• Defined and planned SOWs and timelines to ensure deliverables are clearly articulated and timelines agreed to by vendors
• Worked with Confidential and vendor personnel to ensure technical plans and specifications were in alignment with business needs and expectations with deliverables.
• Conducted discovery and update of Applications, servers and established application-to-owner-server relationships in preparation for re-hosting.

Confidential, Houston, Texas

Senior IT Project Manager

Responsibilities:

• Brought on board to manage the migrations of Applications and infrastructure from multiple data centers acquired via mergers and acquisitions. But role was broadened within 6 months to ALL IT infrastructure projects.
• Planned and executed the migration of three Data Centers in US which hosted IT infrastructure and applications serving a global user base. Scope included Oil engineering applications (eg SmartPlant), Citrix based applications, Informatica, Business Objects, Sharepoint, Documentum, Virtual and Physical servers, databases Oracle/SQL Server. 600+ Windows servers with a dozen Linux servers. Storage included EMC SAN
• Scope of project included migration of Marine vessel telephones and networks.
• The network for data centers was a temporary one with trust maintained with previous company and Confidential . This complex application/server migration required extensive testing of applications and infrastructure to ensure successful cutovers.
• Project constraints included lack of technical personnel with knowledge of acquired applications/infrastructure, lack of documentation of inventory, end-of-life hardware and software
• Created extensive migration plan with identified risks and applied risk mitigation in place.
• Ensured regular status reports and communications to all stakeholders and Senior management. Regular reviews of progress and escalations when needed.
• Implemented Cloud backups with Amazon Web Services (AWS) to eliminate tape backups.
• Implemented cloud based archival system with Riverbed, Symantec and AWS technologies.
• All migrations conducted with contingency and roll back plans to ensure confidence and support of management.

Confidential, Houston, Texas

Senior IT Project Manager

Responsibilities:

• Responsible for the migration of Houston Data Center to Confidential leading internal resources to deliver on migration of servers and applications from Houston to Confidential .
• Project managing the migration of business-critical applications involving application and server discovery, developing the solution architectures, acquiring approvals from Business units
• Migrated and implemented data conversions with Informatica ETL tool for business intelligence applications running on Cognos and Business Objects.
• Responsibilities included drawing up project plans and migration road map for applications running on Unix/Linux (AIX/Redhat) and Windows.
• Migrated several applications including SAP R/3, SAP NetWeaver BW, Exchange, Business Objects, Clarity, Websphere middleware and custom-built applications for insurance and finance.
• Ensured project alignment with corporate security and audit compliance requirements, data retention policies and disaster recovery/business continuity strategies.
• Worked with Confidential internal and external resources to define achievable targets, milestones and identify risks/issues and mitigation strategies.
• Maintained regular and timely communications, conducted program status meetings, managed expectations of senior management, stakeholders and business units.
• Implemented the corporate strategy of hosting applications on virtualized infrastructure and cost reductions in SAN storage for the bulk of migrations.
• Planned and ran the go-lives for application/infrastructure cut-overs to new data center while maintaining roll-back plans to account for contingencies and to reduce the risk of disruption to business.

Confidential, Houston, Texas

Global Manager, Database and Applications

Responsibilities:

• Manage direct reports comprising a technical team of 26 globally-distributed database and application personnel who:
• Upgrade Oracle EBS ERP systems. Establish disaster recovery capability and manage regular maintenance.
• Maintain and run the database operations across global data centers and a portfolio of 20+ applications running on Oracle and SQL Server.
• Provide 24x7, follow-the-sun support for databases and applications in Production/DR, Development and QA - running on Unix/Linux and Windows.
• Perform all daily operations including support, patching, uptime, upgrades, releases, incidents, outages and remediations of an application portfolio that includes Peoplesoft, Cognos, SharePoint, Office Communicator, Oracle EBS, and mission critical bespoke applications for warehousing and supply chain management.
• Maintain continuous alignment of program scope with strategic business objectives and make recommendations to modify the program to enhance effectiveness toward the business result or strategic goal.
• Deliver Demand Forecasting for new projects/initiatives and their resourcing to achieve timely solutions to business.
• Develop and maintain Continuous Service Improvement plans to reduce and eliminate outages.
• Design and carry out strategy for contingencies including Disaster Recovery and business continuity plans.

Confidential, Houston, Texas

Program Manager

Responsibilities:

• Directed the North America investment program, infrastructure and application deployments and implemented data center closures and migrations.
• Directly managed a global team of Project Managers, Application Developers and infrastructure support SAs, DBAs and Application Administrators to deliver programs and projects.
• Formulated the IT strategy and budgets for proposed programs, projects, and initiatives and designed execution, architecture, capacity and staffing plans for Senior Management approval and implementation.
• Gathered requirements, framed solution architecture, managed capacity, estimated resource costs and timelines. Projects included SAP R/3 migrations, implementations, migration to Microsoft Exchange from Lotus Notes, PeopleSoft upgrade, Business Objects upgrade, Cognos implementation, Informatica implementation and hundreds of applications including custom built applications.
• Managed risks through: regular risk reviews, identifying and tracking risks/issues, implementing risk mitigation early, and with regular and sustained communications with stakeholders and Senior Management.
• Led Project Managers in carrying out cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
• Reduced SAN storage costs by requiring application owners to justify storage demands in periodic review of storage usage.
• Designed and carried out strategy for contingencies, including Disaster Recovery which eliminated/reduced application and infrastructure down times.
• Further reduced costs by provisioning storage with high capacity internal drives on commodity hardware.
• Mentored technical staff in high-level communication strategies and decision-making skills, resulting in reduction of escalated issues and their promotions to Project Managers.
• Planned and implemented line of business (LOB) strategy for virtualization of HW/SW.

Confidential, Houston, Texas

Operate Manager

Responsibilities:

• Met and exceeded annual productivity demands with team restructuring and head count management by appropriately converting contractor statuses and re-negotiation of rates.
• Supervised 28 globally distributed (NA, UK, Singapore, India) SA/DBA/App/Helpdesk FTEs charged with supporting applications/servers, enforcement of Change Management and standards policies, monitoring capacity and performance, managing incidents/problems, triages, and owning business continuity and disaster recovery plans.
• Encouraged staff development through coaching, empowerment, and detailed performance reviews and feedback.
• Oversaw dedicated support for a portfolio of applications including SAP, Cognos, Informatica, Business Objects, Clarity and dozens of internally developed applications.
• Managed a globally dispersed team of Helpdesk, Level 1, Level 2 and Level 3 support personnel in NA, EMEA and Asia PAC. Team included direct reports, dotted-line and contract staff performing Unix/Windows system administration, Oracle/SQL Server database administration and application developers.