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Senior Project Manager /sr Program Manager Resume

PROFESSIONAL SUMMARY:

  • 25 Years of progressive Technical Experience with 20 Years of technology project management, systems analysis, program management and consulting practice management across various industries and technology platforms. 20 years of Process and Discrete Manufacturing Experience, and 10 years of Business Intelligence Deployment Experience
  • Developed new relations and maintain relationships with CEO, CFO and CIO’s of mid - market process and discrete manufacturing companies (50m-1B in sales revenue) in the US and Canadian market
  • Led more than 50 ERP implementations in the Life Sciences/Pharmaceutical vertical
  • Led 8 implementations in the Medical Device vertical market
  • Responded to RFI’s and RFP’s, and provided first call presentations
  • Established a PMO office, and provided Program Management for consulting portfolio
  • Developed strategic partnerships with software and hardware vendors for re-selling software and improving consulting margins
  • Managed multiple data center migrations from physical to virtual hardware including internal VM Ware platforms as well as AWS and Azure platforms
  • Developed Go to Market Strategy for SAP B1 Process Manufacturing Solution for Direct and Indirect Installed Base Sales
  • Established a Business Intelligence practice based on Qlik, Business Objects, and Biznet and grew this business line to over $500,000 in less than 18 months
  • Provided P&L management of multi-million-dollar consulting business lines
  • Provided delivery management to ensure projects are on time and on budget and customers are satisfied with the results.
  • Recruited ERP supply chain consultants and create growth within supply chain management consulting organizations at the national and international level
  • Provided management for projects related to Sales Order Processing, Purchasing, MRP, Production Management, Business Intelligence and B2B Ecommerce
  • Consulted with regulatory agencies such as Confidential, and Confidential to develop best practices in Food, Pharmaceutical, and Chemical traceability
  • Provided account management, resource management, and forecasting across multiple consulting practices.
  • Led implementations utilizing SAP B1, Batchmaster, Ross Enterprise, Infor M3, Business Objects, Qlikview,
  • Lead implementations of Plant Information Systems, and Plant Supervisory control applications(SCADA and MES) based on Confidential V, Westinghouse, and Rockwell Automation
  • Provided leadership and mentoring for multiple project managers and consultants in Supply Chain management and business intelligence projects.
  • Consulted with Venture Capital and Hedge fund investment groups to assist in recommending IT Solutions and long range IT Strategic plans for their clients

TECHNICAL SKILLS:

Databases: MS SQL, Oracle, IBM DB2, MS Access, FoxPro, Progress

Reporting Tools: Business Objects, SSRS, Power BI, Qlikview, QlikSense, Hyperion, Crystal Reports, Frx, Biznet Bizinsight, Cognos

Integration Platforms: IBM Websephere, Tibco, Microsoft Biztalk, Sterling Gentran GIS

Business Software: Visio, MS Project, MS Office, Rational Enterprise Architect

ERP Applications: Ross Enterprise ERP, Qlikview, SAP B1, Batchmaster, Infor M3, Infor S3, Prism JD Edwards One World, SAP R/3

WMS Applications: Red Prarie,, Manhattan Assocaites. Savant WMS, High Jump

MES Applications: OSI PI, Confidential Delta V, Confidential Provox, Rockwell Automation Plant View

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager /Sr Program Manager

Responsibilities:

  • Provide Project Management and program management for SAP B1 projects and the associated integrations to EDI, Business Intelligence
  • Provide industry expertise for Lifesciences, Pharmaceuticals, Confidential, and other manufacturing
  • Manage project plan and resources to deliver the project on time and on budget
  • Responsible for a project portfolio of approximately 5 M in services revenue with up to about 20-25 projects

Confidential

Principal Consultant

Responsibilities:

  • Designed mobile Quote to Order tool to allow sales team with mobile devices to place orders, provide quotes, and present customer history while on at the customer location
  • Interfaced Quote to Order to Ross Enterprise ERP
  • Provided the design to extend SQL reporting services( SSRS, Power BI) reports to the mobile devices within a reporting portal attached to the Quoting application
  • Provided project and engagement management for the client
  • Project utilized ASP.net, HTML 5, SQL, and called web services that interfaced into Ross Enterprise
  • Provided analysis of the recipe, and process specification configuration used in Production Management, and MPS, and MRP.
  • Optimized the order fulfillment configuration to include distribution via 3PL’s and Sysco
  • Led extended Customer Order enablement project to migrate more than 300 customers from manual orders to EDI, and Web based EDI portal
  • Deployed SSRS Reporting services for operational reporting
  • Designed data warehouse to capture data from multiple ERP systems,
  • Provided analysis of the current GL financial structure utilized for the manufacturing, and restaurant business units
  • Based on the analysis, current company configuration was migrated to a corporate structure that established a Corporate Holding company, a manufacturing company, and a restaurant company
  • Established the ability for the CFO to provide P&L analysis by product line as well as business unit
  • Managed a team of 3 technical consultants to provide the data conversion that segregated the initial company into 3 companies
  • The project utilized ASP.net, HTML 5, and SQL
  • Interfaced with Senior executive of TMS to develop requirements for the integration of 30 separate dealer incentive systems utilizing IBM Web Sphere integration platform
  • Utilized Rational Enterprise Architect to develop UML models and use cases for integration architecture for TMS Dealer Incentives system. The core technologies used for the TMS system included Java, IBM Websphere service bus, and IBM DB2 database and the Fair Isaacs Blaze rules engine
  • Led a team of 5 net developers to redesign the Grammy’s voting system
  • Implemented a CRM solution (On Contact) for Musicares to manage solicitation of donations and aide to musicians
  • Developed system requirements for the Voting by conducting focus group composed of celebrity artists, music industry executives, and National academy executive team

Confidential

Director of Engagement Management

Responsibilities:

  • Managed executive relationships for the Batchmaster SAP B1 ERP vertical for the US and Canada
  • Developed executive relationships within the Batchmaster installed base and helped improve customer satisfaction
  • Responded to RFI and RFP’s
  • Provided engagement direction and managed project escalations for SAP practice
  • Worked with Product management to develop vertical solutions for Pharmaceuticals, and Nutraceuticals
  • Assisted in new logo sales with the scoping for new project implementation requirements
  • Worked with Product Management to develop the requirements for the Business Analytics platform for the Batchmaster B1 ERP product which was based on QlikSense
  • Provided project guidance to the PMO to resolve strategic implementation issues
  • Sold additional implementation services and add on products/licenses to the current installed base

Confidential

Director of Professional Services

Responsibilities:

  • Sold 2.5 M - 3 M dollars of professional services each year for the last 7 years in the process manufacturing market
  • Provided Program Management for our Ross Enterpise, Infor M3, and Qlik practices
  • Managed application delivery,, and technical services of consulting resources across 700 customers in the US and Canada
  • Sold add on products such as Qlikview, QlikSense, Biznet Reporting Software, and EDI Integration tools
  • Increased consulting revenues from $1.6 million to $3 million in less than 3 years for current company
  • Promoted best practices in supply chain systems implementation among the Food and Beverage and Pharmaceutical verticals by participating Executive Committee for the Ross Enterprise User Group
  • Developed new financial reporting market for the Ross Enterprise user base using Biznet Software, and sold 48 new logos in 18 months
  • Developed Qlik Partnership and developed sales reporting and manufacturing analysis module for use with the Ross Enterprise ERP
  • Provided pre-sales supply chain expertise to support both SWI and CDC Software Account Executives (now Aptean) to refine the scope, respond to RFP’s related to new opportunities
  • Conducted cold calling of prospects to develop new business relationships
  • Provided supply chain software discovery for new ERP projects and upgrades
  • Provided practice management for software implementations on Ross Enterprise ERP, Lawson M3 ERP, Lawson S3, Jeeves ERP, Business Objects, and Qlikview
  • Consulted on enterprise solution architecture with CIO’s and Directors of IT for mid-market process manufacturing organization; delivered clients a 3-5 years IT strategic plan for technology and technical resource as well as recommendations on software acquisition, business process changes, and software modifications
  • Developed project and resource plans for ERP, and business intelligence projects for the Ross Enterprise, Jeeves, Qlikview, and Business Objects practices
  • Responsible for the first Ross Enterprise ERP partner sale in the US to a 500 Million bakery in Texas; sales grossed 500K in software and 850K in consulting services
  • Developed additional strategic partnerships Jeeves Sweden, Qlikview, SG Systems, and Infor that diversified financial risk and improved profitability to overcome the Chapter 11 bankruptcy of CDC Software
  • Consulted for major software investment hedge fund on the solution architecture offering of an ERP vendor that was successfully acquired based on the analysis provided of technology risks, market risks, and application delivery risks
  • Consulted for a major food and beverage Venture Capital Firm to provide a Supply Chain systems strategic plan for a 250M food and beverage client that was acquired by the Venture Capital Firm
  • Led implementation of a SG Systems weigh and dispense solution to the Ross Enterprise ERP application for a 125-Million-dollar deli salad producer. The application reduced raw materials waste by 25% and recipe accuracy to 99% resulting in a cost savings of 750K in the first year. The ROI in this project is less than 1 month
  • Designed B2C Customer Portal that included integration to Ross Enterprise ERP application, a credit card processor, Red Prairie Warehouse Management system, and United Parcel Service to provide an integrated solution for the mail order division of a 75M Cosmetics Company; this solution improved order accuracy by 25% due to the reduction in customer service touch points and data entry errors
  • Designed the architecture and led the implementation of a Qlikview project that provided real time sales analysis for the business development executives of a 100M spice and flavoring company; this application provided wireless delivery of the Qlikview application to more than 50 iPad and Android tablets
  • Led Ross Enterprise upgrade for a 250M Waste management and heavy metals recycling firm from version 5.9 to 6.4; the upgrade reduced the customizations in the application from more than 1500 programs to less than 200 program; this improved the TCO of the application by more than 50% by delivering standard functionality to the business, reducing technical support calls and providing a less invasive future upgrade path

Confidential

Manager of Information Technology

Responsibilities:

  • Developed Bakery Information Technology 5-year Strategic Plan and Budget
  • Managed project team of 12 department heads and 4 consultants for ERP implementation for multiple plants, multiple languages and 10 distribution centers
  • Project Manager for EDI integration for 850,810,940,945 document types. Completed system integration to Sterling Commerce VAN via secure FTP
  • Developed ANSI 940 (Request to Ship) /945(Shipping Advice) functionality for Ross System ERP- net annual cost savings of $250,000 because of improved inventory accuracy/data entry reduction
  • Developed 10 Business Objects universes utilizing Business Objects Designer to support the reporting needs of our Ross ERP for SOP, AR, AP, IC, PM, MPS, and MRP modules.
  • Developed Business Object reports using BO 6.5 inclusive of the following: AR Ageing, Slow Moving Inventory, Open Order Report, Sales by SKU, GL Account Reconciliation
  • Provided Project Management, implementation and Configuration and Test Plans for Workforce Central 4.3 Time and Attendance System Project
  • Provided system configuration for Kronos WFC including hyper finds, genies, work rules, pay rules, layout of labor levels, schema of pay codes, rounding rules, and workflow
  • Developed payroll interfaces from Kronos to Lawson Payroll using Kronos Connect that transmitted payroll and provided a new employee import
  • Worked with corporate controller to achieve Sarbanes Oxley 404 compliance for system security and data integrity
  • Designed and Developed Bakery Sales Data warehouse utilizing SQL and Business Objects 6.5
  • Migrated SAMS Club, Costco and other clients from Web based EDI System to Sterling Gentran GIS. This project included 355 Customers as well as 45 suppliers.
  • Developed Bakery Information Technology 5-year Strategic Plan
  • Developed and managed Bakery IT Budget of 2.5 Million dollars
  • Developed the RFP for Confidential Bakery Enterprise Resource Mananagement System
  • Designed and Developed Bakery Production Waste Management System utilizing SQL 2000 and Business Objects
  • Developed Key Performance Indicator dash boarding application with Business Objects
  • Project Manager for Kronos Workforce Central 4.3 implementation, and upgrade to version 5.1; this project included the manufacturing facility in Calabasas California, and Rocky Mount North Carolina, and it include bio-metric authentication
  • Utilized Ross Enterprise Security Manager to design and implement multi-plant security for Ross System ERP

Confidential

Project Manager

Responsibilities:

  • Designed and Developed, and implemented complex SQL queries to extract production data from PRISM Manufacturing System deployed on a AS400/DB2 database platform
  • Developed interfaces and reports for the PRISM Manufacturing System utilizing MS ACCESS, provide real-time production trend analysis
  • Utilized Query/400 development tool to develop complex queries for the PRISM Manufacturing and JD Edwards Financial System
  • Designed and Developed JD Edwards Reports including Account Trial Balance, and Gross Margin Report utilizing FASTR report development tool
  • Utilized Visual Basic to implement ADO and Active X controls for OBDC connectivity to DB2 databases
  • Met with both Production and Accounting executives to match the best possible technical solution to the organization, and to streamline business rules (Business Process Re-engineering)
  • Designed and developed Inventory Control/Performance Optimization Applications using VB 6, Crystal Reports, and IBM DB2 databases to optimize inventory and production for 2 manufacturing plants and 6 warehouses
  • Developed online Sale Reporting system utilizing Visual Basic 6, Access 2000 and MS SQL 7.0 that provided automated report distribution of KPI reports
  • Developed test plans for Kronos WFC 4.3, Kronos WFC 5.1 and Ross Systems ERP

Confidential

Client Partner

Responsibilities:

  • Developed and maintained client relationships with CFO, Director of IT, CEO
  • Performed requirements analysis for various ecommerce clients
  • Responded to RFI and RFP’s
  • Used cold calling and network groups to establish relationship
  • Developed project staffing plans for B2B, B2C implementations

Confidential

Solutions Consultant

Responsibilities:

  • Provided sales support with the delivery of software demonstrations for Confidential V Process Control system. The Confidential V was one of the first windows based Distributed Control Systems that utilized a single database for both the control logic, and Confidential
  • Assisted clients in the development of new hardware and software specifications for new Process Control Systems and Valve Automation Systems
  • Large scale project management experience - Managed the complete implementation of Process control systems inclusive of engineering services, job costing, subcontractor contracts, procurement of project materials, resolution of project accounting and other related project discrepancies for projects involving large engineering firms such as Parsons, Duke Flour-Daniel, and Brown and Root with budgets that exceed 5M dollars
  • Assisted in the integration of Fisher-Rosemount Process Control Systems ( Confidential V and ProVox) with Confidential and SAP ERP Systems, and OSI PI Plant Historian.
  • Assisted clients with Y2K upgrades and systems migrations from legacy process control systems to Confidential V and ProVox
  • Developed control strategies using intelligent instruments that used Foundation Field Bus on the device network
  • Responded to Control systems RFP’s and developed project plans for Fisher Rosemount Systems DeltaV, Provox and RS3 product lines
  • Preformed systems analysis and design for distributed control systems based on Sybase and MS SQL
  • Negotiated system service contracts to support existing control system projects

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