SUMMARY:

• 5 Years of hands - on UX Design/ Research experience.
• Working as a Consultant UX Designer from past 2 years.
• Worked on SaaS based projects, E-commerce, end user centric web and mobile application and digital projects.
• Worked with companies like Norton Norris Inc., One Smart World Inc., Home Cues, and Confidential Technologies to lead the UX efforts for their products.
• Collaborated closely on product planning and execution with key stakeholders.
• Partnered with visual designers to produce intuitive, delightful user experiences.
• Experience with prototyping tools such as Balsamiq, Axure, Invision, Just in mind, Zeplin, Figma and Principle.
• Led the UX efforts to develop web and mobile applications for an award-winning program, iDEW. The primary focus of the software is to help program managers track students’ performance and guide them through curricular and co-curricular activities.
• Worked directly with program director and senior executive associate dean of the IU School of Informatics and Computing at Confidential, to conceptualize the idea and design the workflows for different user roles of the system.
• Conducted a wide range of user studies (field studies, user interviews, online interviews) to continually enhance the software.
• Assisted the UI engineering and Infrastructure teams to understand and build the system based on the stakeholder requirements.
• Worked directly with the Head of Technology to develop a design system framework to facilitate an efficient way of collaboration between designers and engineers.
• Conducted a comprehensive market research to evaluate various UI libraries with main emphasis on understanding the pain points and UX gaps, analyzing the feature sets, and delivery models.
• Prepared synthesis documents and mood boards that further helps our engineering team.
• Conducted usability studies and iterative prototyping to delivery high usable, valuable products.
• Work closely with the development team to help to understand UI development needs and its development translations.

TECHNICAL SKILLS:

Research: User Interviews, Contextual Inquiry, Surveys, Competitive Analysis, Focused Groups, Affinity Diagram, Card Sorting, Day in a life, Concept Validation, Heuristic evaluation, Task Analysis, Cognitive Walkthrough, Usability Testing.

Design: Sketching, Wireframing, Prototyping, Storyboarding, Journey maps, Information Architecture, Site Maps, Visual Design.

Tools: Sketch App, Invision, Axure, Marvel App, Just in Mind, Figma, Principle, Balsamiq, Photoshop, Illustrator.

Coding: HTML, CSS, JS, C#, SQL

PROFESSIONAL EXPERIENCE:

Product Designer

Confidential

Responsibilities:

• Conducted a six-month research(user research and usability tests) with prospective students, school administrators and directors of schools to understand the flaws of the version 1.
• Enhanced the software based on the research findings.
• Conducted a field studies, usability tests, longitudinal studies and focus groups to find and provide more value to the product.
• Prepared GAP analysis document and version 2 requirements document.
• Prepared user flows for prospective and school’s representative.
• Designed wireframes and prototypes iteratively using Sketch 3.
• Designed dashboard and data visualizations for the schools.
• Designed simple student journey for version 2.
• Conduct usability testing to improve user-experience.

Lead Product Designer

Confidential, Indianapolis, IN.

Responsibilities:

• I was a lead UX person. Involved in the complete process from ideation to launch of the product.
• Worked on a wide range of tasks from building persons to designing lo-fi and hi-fi prototypes.
• During this process, I had to wear multiple hats as a UX researcher, UX Designer, facilitator between primary stakeholders and engineering team.
• Concept, Designed and Prototyped new website for iDEW program.
• Design, Concept, Wireframe and Prototype the whole product.
• Collected and analyzed data to identify the next set of features and presented to stakeholders.
• Document user-flows, Diagrams, Flow Charts, UI Concepts and Prototypes.
• Designed dashboards for program managers and student portals.

UX Designer

Confidential, Indianapolis, IN

Responsibilities:

• Conducted cognitive walkthrough on the existing product to get idea about the product.
• Participated in weekly meetings with the stakeholders.
• Collected business requirement and stakeholder requirements.
• Did literature review and competitive analysis to understand the product space.
• Conducted contextual inquires and survey to get user opinions on smart home automation and limitation of current technologies.
• Analysed the data using affinity diagramming.
• Build persons and day in a life to understand the target audience base.
• Conducted brainstorming sessions to choose concept and features of the prototype.
• Developed concept models and validations.
• Designed wireframes and prototypes for mobile and voice interface.
• Conducted low-fi and hi-fi prototypes.
• Conducted usability test sessions.
• Presented all the results to the stakeholders.

UX Designer

Confidential

Responsibilities:

• Conducted stakeholder interviews.
• Conducted a usability test on the existing product.
• Did contextual user studies on diverse groups of audience.
• Redesigned the website based on research finding using design principle and mental models.
• Did iterative design and development process to enhance product usability.

Jr. UX Designer

Confidential

Responsibilities:

• Conducted interviews with the stakeholders and domain experts.
• Facilitated brainstorming sessions with all the stakeholders to analyse the deeper set of requirements and understand the intricacies of the data entry at such settings.
• Conducted interviews with potential users.
• Worked on the work- flows and user journey.
• Responsible to do wireframing.
• Worked on card sorting sessions with users.
• Did low-fi prototyping and worked on guerrilla testing.
• Prepared all the testing analysis documents.
• Prepared all the usability testing protocols,
• Conducted usability testing with end users.
• Prepare and documents all the analysis documents.
• Did Hi-Fi prototyping screens.
• Worked on HTML,CSS and JS to convert all the screens to dynamic version.
• Did iterative design and development process to enhance product usability.
• Worked on redesigning the mobile screens of the product.
• Facilitated the focus groups and usability test sessions.