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Sr. Scrum Master / Agille Coach Resume

Hayward, CA

PROFESSIONAL SUMMARY:

  • IT liaison with over 9+ years of experience working as Scrum Master. Functions as a servant leader, by teaching, mentoring, coaching and facilitating the agile mindset.
  • Strong experience of interacting with clients and team members to transform their business problems into technology solutions and ensuring that business goals are met.
  • Strong knowledge in Ffacilitating the team’s progress toward the goal and commitments through improvement in quality, predictability, flow and velocity.
  • Strong skill sets in JIRA/Atlassian Cloud Administration, JIRA Core administration and JIRA service Desk administration.
  • Good skills and knowledge of servant leadership, facilitation, conflict resolution, continual improvement practices.
  • Knowledge and experience with widely successful Agile/DevOps techniques:
  • User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games Experience in a “DevOps” environment where the team has a focus on automation and continuous integration.
  • Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: progress tracking techniques, Retrospective formats, story estimation, etc.).
  • Expert level facilitation and communication skills: ability to facilitate teams through tough conversations and maintain a positive and supportive team environment.
  • Robust knowledge of Agile Project Management methodologies and application of principles in managing multiple projects.
  • Strong problem - solving and critical-thinking skills with the ability to execute with limited information and ambiguity.
  • Experience filling the role of Scrum Master using SAFe .
  • Working knowledge of Agile techniques: User Stories, Continuous Integration, Test-driven Development, Continuous Testing, Pairing, Automated Testing, Burn-down Metrics, Velocity etc.
  • Able to work independently, show judgement and initiative in order to accomplish job duties.
  • Deep understanding and the ability to apply both the theoretical and practical aspects of Agile development.

PROFESSIONAL EXPERIENCE:

Confidential, Hayward, CA

Sr. Scrum Master / Agille Coach

Responsibilities:

  • Worked with mortgage and banking regulatory requirements such as RESPA, TILA, HPA, FDPA, FDCPA, ECOA, UDAAP, GLBA, relevant implementing regulations, as well as state level limitations and requirements.
  • Assisted and supported the Product Owner and the Team to continually improve the business value delivery to the product.
  • Helped remove impediments and/or guiding the team to remove impediments both within the team and with external groups.
  • Supported and educated the team, especially with respect to reviewing and maintaining the product backlog.
  • Used Agile approaches (XP, Kanban, FDD, TDD) and scaled agile (SAFe, LeSS, DaD) methods to educate the the team on adapting agile mind set.
  • Organized and facilitated daily stand-up meetings, reviews, retrospectives, grooming, release planning, demos and other Scrum-related meetings.
  • Simultaneously lead multiple teams to deliver value added features through several agile methodologies including Scrum, Kanban, XP, etc.
  • Participated and prepared for train level agile ceremonies including program increment planning, system demos, and inspect & adapt workshops.
  • Identified risks and blockers and actively worked to remove them from the path of the team.
  • Helped the team members communicate, coordinate and cooperate to ensure that the teams sprint and program increment goals are met.
  • Coordinated with other Scrum Masters to synchronize cross team dependencies.
  • Created a positive team atmosphere where communication, collaboration, and team work defines the culture.

Confidential, San Jose, CA

Sr. Scrum Master

Responsibilities:

  • Lead and facilitatedd critical team level agile ceremonies including sprint planning, backlog grooming, sprint demos, retrospectives, daily stand-ups, etc.
  • Partnered with, educateed and supported the Product Owner in managing the backlog to ensure it is properly prioritized and appropriately sized.
  • Established, tracked and communicated agile metrics (such as team velocity and sprint progress/burn down chart) to team, organization and any impacted stakeholders.
  • Managed multiple Scrum teams simultaneously.
  • Identified, removed and escalate risks, roadblocks and cross team dependencies that are unresolvable by the team and interfere with the team’s ability to deliver commitments.
  • Participated with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization and cross-scrum collaboration on delivery implementation.
  • Reported weekly project status (progress and budget) as well as team metrics to senior IT leadership and business stakeholders.
  • Ensure the team understood the purpose and principles to all Scrum ceremonies, ensuring team is value focused throughout each iteration.
  • Partnered with delivery manager, technical lead, and other stakeholders to understand and advocate for achieving technical best practices.

Confidential, San Fransico, CA

Sr. Scrum Master

Responsibilities:

  • Facilitated all aspects of the Scrum framework, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospectives.
  • Maintained the Scrum team capacity plan, Scrum board, sprint backlog, velocity charts and burn down charts.
  • Trained, coached, and mentored teams on use of Agile development process.
  • Encouraged self-organization by facilitating the appropriate delegation of tasks and responsibilities to appropriate team members.
  • Addressed impediments to be resolved across the Product Teams such as, the delivery and support of products.
  • Aggregated, tracked and published PI objectives and squad progress for visibility and transparency.
  • Collaborated with product owners and senior architect to ensure alignment on strategy and execution.
  • Removed impediments through provision of appropriate resources, guidance and escalation.
  • Conducted story refinement sessions; assist in ABC Workshops, sprint planning and backlog refinement sessions.
  • Managed all transitions of the SDLC, from requirements to development to QA to production.
  • Maintained product backlog, release plan, and facilitated productivity by setting up meetings and removing impediments that may obstruct the pursuit of the team's sprint goals.
  • Provided support to the team using a servant leadership style whenever possible, and leading by example.
  • Worked with the Agile Delivery Lead (ADL), and Product Managers to drive the definition and refinement of the program and team backlogs.
  • Maintained metrics that provide visibility to stakeholders on team-level progress and quality.
  • Guided and coached the team to ensure Scrum practices and principles are adhered to throughout Software Development Lifecycle (SDLC) including solution requirements, design, development, testing, validation, deployment.
  • Assessed the Scrum maturity of the team and coaching the team to higher levels of maturity.
  • Facilitated discussions, decision making, and conflict resolution.
  • Utilized and improved usage of Jira as a tool to monitor and manage sprint success.

Confidential, San Francisco, CA

Scrum Master

Responsibilities:

  • Assigned to projects within the bank’s Commercial Banking Cash Management Solutions area working on projects pertaining to Global Payment Processing infrastructure design and implementation of Commercial Checking, Balance Reporting & Cash Position (today’s transaction history), Wire Services(Domestic and FX), ACH Payments, Sweep and ZBA Services, Information Services, ACH Fraud Review, Electronic Messaging and Book Transfers.
  • Coordinated all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.
  • Mentored and coached teams on Agile/Scrum practices and self-organization.
  • Lead multiple scrum teams in moderate to high complexity work streams.
  • Oversaw scrum process and coache the teams on the use of scrum and Agile practices and methodology.
  • Tracked and communicated the overall team progress providing visibility to stakeholders.
  • Arranged and facilitated daily stand-up meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process.
  • Encouraged self-organization by facilitating the appropriate delegation of tasks and responsibilities to appropriate team members.
  • Managed product release schedule including assignment of resources, planned deliverables and setting of milestones.
  • Maintained the Scrum team capacity plan, Scrum board, sprint backlog, velocity charts and burn down charts.
  • Fostered transparency and visibility and radiate information; ensure that the team's progress, obstacles and successes are highly visible to all stakeholders, including the team itself.
  • Responsible to ensure that all team members follow SDLC processes so that code meets business requirements, company standards, and quality expectations.
  • Supported and partnered with the Product Owners.
  • Distributed appropriate and timely written communication with all department managers and customers throughout the life of the sprints.

Confidential, San Francisco, CA

Scrum Master / Product Owner

Responsibilities:

  • Served as liaison between the product owner, development team, and management in order to ensure that all targets and requirements are met.
  • Facilitated Agile ceremonies (e.g. Retrospective, Daily Scrum, Sprint Review, Sprint Planning, Refining) and ensure full team engagement.
  • Worked with Product Owners to support short and long-term release planning and to keep the work backlog healthy and ready for execution.
  • Partnered with Product Managers and Stakeholders to provide clear priorities that drive towards organizational goals while maximizing ROI.
  • Negotiated scope changes with the Product Owner based on Sprint results.
  • Guided the team on how to use Scrum and other Agile practices.
  • Assessed the Scrum maturity of the team and coaching the team to higher levels of maturity at a pace that is sustainable.
  • Utilized and improved usage of Jira as a tool to monitor and manage sprint success.
  • Utilized and improved usage of Confluence as tool to consolidate and share knowledge.
  • Identified and communicated potential risks to the completion of the Sprints and facilitate selected solutions.

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