SUMMARY:

• Team oriented leader with strengths in managing teams that deliver services through personnel and individual development
• Strong communication, presentation skills for any level of audience and a creative problem solver
• PMP Certified Project Manager with extensive experience in the IT field
• Program and Project Management best practices skills using Agile and Waterfall methodologies while working within SDLC and other delivery models

EXPERIENCE:

Confidential, RTP, NC

Senior Technical Project Manager

Responsibilities:

• Develop project objectives by reviewing project proposals and plans; conferring with management
• Determine project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors
• Determine project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates
• Determine project schedule by studying project plan and specifications; calculating time requirements; sequencing project elements. Maintains project schedule by monitoring project progress; coordinating activities; resolving problems. Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Assists in the controls of project costs by consulting with management on anticipated expenditures, budget preparation.
• Prepare project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.

Confidential, Durham, NC

OSP Manager

Responsibilities:

• Leader in the OSP Construction Management Function for managing the deployment of Confidential ’s Confidential Outside Plant (OSP) construction
• Inspection of quality of network and ensure the network is built as designed, on time, Confidential proper costs, and with proper quality and validation
• Interface with the Confidential OSP network team coordinating project construction activities, administrative requirements, financial reporting, invoice approval, material handling, etc
• Monitor quality assurance, schedule commitments, troubleshooting and final turnover to operations
• Work cross - functionally to design and build scalable construction, installation, and support processes
• Innovate means and methods with potential to change industry standards

Confidential, Durham, NC

Senior Infrastructure Project Manager

Responsibilities:

• Responsible for integration of network infrastructure for one of the largest health insurer mergers in history
• Ensure project documentation is complete, current and stored appropriately
• Project was halted due to Justice Department blocking merger

Confidential, RTP, NC

Program Manager

Responsibilities:

• Supported and managed cloud computing and d Confidential center projects of varying complexity, ranging from business analysis and development to product management
• Create and present statistical and illustrative reports defining process, issues and solutions

Confidential, Cary, NC

Senior Project Manager

Responsibilities:

• Technical Project Manager overseeing the end-to-end execution of a new product launch for a nationwide service provider for their Confidential -To-The-Home) initiative
• Responsible for detailed execution and reporting on the three-year $84M Capex budget and $20M Opex annual budget
• Coordinated design, procurement, lab testing and deployment in seven regional markets throughout the US
• Assisted in other business development for existing and new clients

Confidential, RTP, NC

Program Manager

Responsibilities:

• Managed and designed globally aligned processes across business units in order to increase the efficiency of the company’s technology and partner financing to grow the client portfolio
• Created a project delivery schedule that included financial, resource and material requirements
• Provided leadership and coaching to Capital’s project management community

Engagement Manager

Confidential

Responsibilities:

• Team Lead on the D Confidential Center and Virtualization Practice team implementing cutting-edge d Confidential center and cloud solutions to enterprise, service provider, healthcare and others
• Worked cross-functionally with Cisco sales teams, services delivery management and external customers, to coordinate the presales and delivery lifecycle
• Managed numerous projects of XaaS (IaaS, PaaS, SaaS), including leading a new product introduction Confidential a major medical device company

Customer Support Engineer

Confidential

Responsibilities:

• Senior member of a global cross-functional team that is dedicated to the Confidential & Confidential global network
• Developed and maintained a strong consultative partnership with Confidential & Confidential and internal Cisco teams
• Provided guidance and coaching to junior engineers, including engineers Confidential the Bangalore site
• Managed upgrades to IOS-XR and CRS platform

Confidential, Greensboro, NC

Senior Systems Engineer

Responsibilities:

• Responsible for planning, engineering, installing and administering telecommunications and network systems for DSi customers using Confidential s and other vendor’s equipment
• Team Lead on the Next Generation Network project Confidential

Confidential, Fayetteville, NC

Manager, Network Operations

Responsibilities:

• Managed the entire network staff and electrical personnel during the Confidential -to-the-Home) network design, deployment and support
• Recruited, coached and evaluated staff network team
• Provided both strategic planning and tactical operations for the county-wide network
• Served as department representative in county, city, and company boards on all issues, including planning and budget activities with organization leadership