Sr. Project Manager Resume
Objective:
Looking for a challenging high impact position to provide cost-effective and creative solutions to business application through effective project management
Profile
I am an experienced business-oriented technical Program Manager /System architect with more than 20 years of experience in Software /IT industry and having a commendable track record of successful completion of multiple IT projects across the globe (USA, Canada, France, Japan & India). I am recognized for leading & establishing organization in new technology / verticals and known for systematic & methodological project management with go-getter attitude. With a customer-centric approach, I am always interested in continual service improvement by introducing new process, tools and technology to achieve the project goal effectively and efficiently.
Core Competencies:
- Results-driven Certified Project Management Professional (PMP) from PMI USA.
- Quality conscious Certified Six Sigma Green Belt Professional.
- Security aware Certified computer Information system security Professional (CISSP) from ISC2
- Certified & trained ITIL – V3 professional to implement industry best practices in IT service industry.
- Considerable experience in working with C-level executives and delivering tangible benefits by managing turnkey initiatives
- Extensive experience as Project Manager/ Program Manager in Information Technology (IT) and business management.
- Strong consulting, program/delivery/account management skills across different platforms
- Strong expertise in Business Process Mapping, Re-engineering and Application Management
- Champion in system study, analysis, design, development and deployment of the large custom applications and ERP on IBM AS/400 & Mainframe technologies.
- Veteran in system administration on IBM AS/400, Linux, UNIX, Microsoft and Novell technologies.
- Extensive experience in IT Application management & system administration across multiple platforms (IBM, Novell, Sun, Microsoft etc)
- Strong knowledge of data integration, validation and processing methodologies,
- Experience with Advanced SQL in MS SQL. IBM DB2 , DB2/400, Oracle, MySQL
- Substantial experience with ETL, EDI and data mapping solutions
- Expert in designing & architecting Identity & Access management solutions.
- Complex cross-functional Systems Implementation and Delivery engagements in the frame work of On-site and Off-shore model.
- Highly skilled in team-building, mentoring & coaching with “want to win” attitude
Visa Status: Green Card
Major Clients:
Government:
- Confidential, Sacramento CA, USA: As Novell Architect
- Confidential, Ottawa Canada: As Novell Consultant & Architect
- Confidential– a Government Enterprise for Fertilizer manufacturing
- Confidential, India: a Government Enterprise for Heavy Machine manufacturing
Private industries:
- Confidential, USA & Canada
- Confidential, Walnut Creek, CA
- Confidential, Philadelphia.
- Confidential, Palo Alto, CA
- Confidential, Cincinnati, OH
- Confidential, Japan
- Confidential, ConAgra USA
- Confidentialt, USA
- Confidential, California, USA
- Confidential, France
- Confidential, Ireland
- Confidential, USA
- Confidential, Indiana
- Confidential, Omaha, USA
Work Experience:
Sr. Project Manager – PMO division (Jan 2010 to present)
Confidential, corporation of America – Rancho Cordova – AFIS Division
Confidential – Automated fingerprinting identification Division is a pioneer and giant company in biometric identification and has more than 350 software deployments in more than 30 countries. I started working on establishment of program management office to centralized project management & control of all the AFIS projects throughout USA.
- Program/ Project governance and oversight
- Program /project management Process development & implementation
- Program Finance & project costing
- Program/ project planning such as scope, schedule, cost estimation, Budget and risk
- Program/ Project communication with performance gathering analysis & reporting ( Weekly performance report, metrics, graphical analysis etc)
- Product development planning & management using SDLC and agile
- Program/Project resource requirement planning, allocation and utilization
- Managing multiple projects under AFIS program utilizing shared resources.
- Developed MS project based program performance reporting & graphical analysis tools (Excel) for weekly progress & metrics reporting.
- Coaching, mentoring and training project personnel on advanced project delivery techniques
- MS project server & Team Foundation Server installation, setup, configuration & Synchronization for organization wide project management, analysis & reporting.
Director project, (2005 to Jan 2010)
Confidential– San Jose – A Global innovative IT service provider
Adaptive Marketing ( Team size -30, Account value – 2.14 Millions Dollar)
- Provided production (24 x7) & maintenance support for IBM As/400 & Microsoft .Net legacy application on onsite- offshore model. Acted as program Manager – onsite coordinator on this strategic account.
Enterprise Mobile Manager ( Product Development, Team size- 12)
- Provided product & security architect for the Enterprise mobile manager platform (software): To provide end-to-end security in the product, we implemented access control, data encryption, PKI & CA, SSL/TLS,SSL/WTLS SSL/WEP,WPA etc which not only made the product secured but also help us to achieve the major security objectives such as privacy/confidentiality, Integrity, availability, non repudiation etc.
Confidential, Indiana ( Team size -30, Account value – 2.00 Millions Dollar)
- Technical program/KTLO manager at Masterbrand cabinet at Jasper, Indiana. Managing outsourced IT department with following technology stacks.
- IBM AS/400 & Main frame Legacy system
- Sales data warehousing & Business intelligence with Informatica and advance SQL
- Web site ( .net) Maintenance & development
- AS/400 based Frontier ERP which manages customer orders, every point in supply chain, internal manufacturing and financial processes.
- AS/400 based, Kronos time & attendance management system
- AS/400 Based EDI system integration
With continual service improvement process, the constant focus was on making IT department lean hence reducing cost and improving customer satisfaction in day to day operation.
Novell Identity & access Management ( Team size- 6, Account value – 0.6 Million Dollar)
- Initiated and lead InterraIT to a new domain “The identity & access Management” in collaboration with Novell Inc. Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including Novell and its client. Build organizational capability by architecting & managing multiple IDM projects by developing internal resources and utilizing them in these projects which resulted in another stream of revenue for the organization.
Single-handed architected and successfully Implemented “The Identity management & Single signon project” at California Department of Justice – Sacramento. The implementation of this project not only facilitated the users, enhanced the system security but also reduced the help Desk call by 60 % and the administrator work by 40 %. Integrated more then 15 applications (running across the California state) with IDM and reduced the user provisioning and de-provisioning time from one week to few minutes. An extremely satisfied customer - resulted in extension of the project for more IDM coverage hence more revenue for the organization. Recognized and awarded by Novell Inc. for divergent thinking and strategic management of this mission critical project at DOJ.
Successfully implemented the “Novell IDM & access management” project at Library & Archive, Canada - A fixed bid consultancy project. Convinced the client for virtualization and developed the complete test lab on virtual servers. Due to virtualization, I telecommuted and developed the solution at San Jose office utilizing organizational infrastructure which resulted in 20% reduction in development phase and 50% reduction in travelling cost. With “Can-do” attitude, not only completed the project before time but also reduced the project cost by 15%.
Generated Sales leads and managed projects with profitability.
Acted as technical Expert for IBM AS/400 & Novell technology and provided technical know how at the organizational level.
Engineering Manager – project, (2001 to 2005)
Interra Information Technologies –India – A Global innovative IT service provider
Universal Studios Hollywood ( Team size – 38, Account value- 3.8 million)
- As a technical delivery manager of “Universal Studio offshore development center”, at Noida India, I proactively managed 24x7x365 maintenance Support for AS/400 based Infinium ERP system for four consecutive years. Managed more then 20 resources at offshore center. Many of the resources were in-house trained & mentored to work on the project. The systematic & methodological training not only reduced the resources induction time but also improved the resources availability on project in very short span of time.
Project tracking system ( Product Development for CMM & ISO, Team size-6)
- Conceptualized, Architect, Developed and implemented a web based centralized online “Project tracking system” on AS/400 WebSphere technology. This product was developed for collecting the project statistics and developing the required matrices to meet the requirement for accreditation of CMM Level -5.
Confidential Tokyo, Japan ( Team size – 6, Account value- Pilot project)
- As an AS/400 technology/ program manager, demonstrated Interrait capabilities to Memorex Product Inc. Tokyo, Japan for web enabling AS/400 legacy application through IBM web enabling products such as Host Access transformation server, Host publisher, Host on demand, iSeries access for web, Web facing tools etc and analyzed its performance in typical business environment.
As per ISO 9000:2000 & CMM Level -, Executed and implemented the project management processes (specially in configuration management, program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management) in all of my projects as a result, my project was always a showcase project for internal & external audit.
Mentored staff in methodology & consulting excellence and encouraged best practice in project management and project planning.
Software Project Manager, (2000 to 2001)
Confidential– Noida, India - A Leading software consulting company.
GE European Equipment Finance France (Team size: 32 ,Account value : 6.00 million Franc)
- Initiated and lead “GE Euro conversion Project” - An AS/400 based Adelia (a case tool) Project. It was one of the challenging & crucial project, I managed in French language. After training on Adelia software in Paris, I ramped up the team of 30 resources in Noida India, trained them on Adelia (French) in record time of one month and utilize them successfully for timely completion of the project. I won the best project manager award of the year and the team as best team. Happy client awarded maintenance project in return.
GE Charter care Telesales System - Ireland (Team size: 8, Account value : 0.2 million Euro)
- Conceptualized and managed “GE Charter care Telesales System - Ireland” - A fixed bid AS/400 based project on onsite-offshore model. The scope of project was to develop a complete automated software solution which supports Telesales and further follow-up the leads with new products such as just the Life, Accident and Sickness covers
Asst.Manager ( IE & MIS), (1995 to 2000)
Confidential - India – A Private Fertilizer Manufacturing Company.
- OCFL is one of the biggest gas based fertilizer manufacturing company in India. Due to financial constraint, the management decided to develop and implement complete indigenous customized ERP on AS/400 Platform. As head of Department, I not only initiated, conceptualized, architect, developed and implemented the ERP system but also managed the department & resources (team of 30 resources, Hardware, Software, Vendors, Suppliers and all stakeholders). The following modules have been developed and implemented.
- Online Integrated Materials Management (Purchase, Store, Inventory control)
- Online Integrated Marketing, Sales & Distribution system
- Online Integrated Financial and Cost accounting system
- Online Integrated Personnel and administration system
- Online Integrated Production Planning & Control System
- Online Integrated Maintenance planning & knowledge management system.
Salient features associated with this application are online, interactive, relational, multi-user and multifunctional facilities. With centralized data processing servers and more then sixty terminals across the different departments of the plant, we provided the information at the door step of the users. The developed software product was so user friendly & successful in this highly customized business environment that management has leverage the product on corporate level and also in other fertilizer units of the company. The system also provided corporate level of MIS to meet the FICC requirements.
- Recruited, trained and mentored resources to keep the project going and motivated the team to keep focusing on project goals.
- Managed appropriate and timely written communications with all project team members, department managers, customers, and IT management throughout the life of the project, through effective use of project information reports, team meeting notes, project schedule, risk registers, issue logs, cost data, etc.
- Managed projects ensuring they adhere to the established project methodologies, standards, tools, processes, policies, and procedures. Ensures project management methods are used during initiation, phase-gating and closure.
System & Industrial Engineer, (1990 to 1995)
Confidential - A Government of India Enterprise ( Team size-4)
As an industrial engineer, conceptualize & computerized business process and financial compliance as per Indian Government regulation Act (FICC Act) in one of the large Fertilizer manufacturing (FCI), a public sector company in India. The automation processed not only reduced the annual report preparation time from 3 months to 15 days but also reduced the resources requirements from a team of 15 to 3.
Conducted many system studies and recommended solutions for improvement. Performed Industrial Reporting & Coordinated with internal and external agencies.
Developed and implemented Production planning & reporting system and computerized the system via the use of SDLC and further proactively managed systems maintenance.
Computerized & managed project budget for the organization to influence organization\'s financial profitability.
Student Trainee, (1989 to 1990)
Confidential - A Government of India Enterprise
- One year industrial training on Industrial Engineering System & Concepts.
- Conducted studies on Inventory control and recommended solution for the implementation.
Education/Certification/Training:
- Engineering Degree equivalent to U.S. Bachelor\'s Degree in Engineering, B.I.T. Sindri, India - 1989
- A qualified cost account (intermediate) from Indian cost institute.- 1994
- Project Management Professional (PMP), Certified through PMI, 2004
- Six sigma (green belt ), Certified through PMI- Study – 2005
- Certified Information System Security Professional (CISSP). Certified through (ISC)2 USA, 2008
- Certified IT Infrastructure Library (ITIL) V3 professional.
- One year industrial training on Industrial Engineering System & Concepts, The HEC, India, 1989.
- Supply chain Management(Fundamentals& advance, Skillsoft, 2008
- Lean concept, logic, methods tools & value, Skillsoft, 2008
- Strategic planning & positioning for new IT projects, Skillsoft, 2007
- Six sigma green belt, PMI Study, 2005
- Identity management advance Technical training, Novell Inc. USA, 2005
- Novell eDirectory Advance technical training, Novell Inc. USA, 2005
- PMBOK training (PMP), PMCCI, Delhi, 2004
- Adelia software training in Adelia INC, Adelia Inc., Paris, France, 2000
- AS/400, OS/400 System Operation, Concepts & Programming SQL-Star, Delhi ,India, 1996
- AS-400 Advance System & Administration, Interactive Programming in COBOL & RPG-400, CL-400, DB2 application design & Programming, Pentasoft, Delhi, India, 1996.
- Industrial Engineering System & Concepts, HEC-Ranchi, India, 1989
Technical Skills:
Project Management Experience
- Program management: Program management in software industry. Managerial experience in supply Chain management and Project management experience in Government / private organization
- Project Mgt Tool: MS SharePoint, Microsoft Certified Professional, MS Project, MS Project Server, MS Project Web Access. Ms office 2007, Open office, Ms Project, , primavera, Visio, other project monitoring & control in house tools.
- Vertical Expertise: Manufacturing industry cross functional experience on Finance and Cost Accounting System, Integrated Materials Management System, Production Planning and Control System, Integrated Marketing and Dispatch System, Integrated Personnel & Payroll System, Materials Planning & Plant Maintenance System)
Security & Network : IDM technology spread
- Operating System: Microsoft Windows 95,98,NT, XP, 2000 & 2003 Enterprise Edition, Unix (Solaris 8.x to 10.x), Suse Linux 9.2 Enterprises version, Redhat Linux 3.x Enterprise version, Netware 5.x to 6.5 Sp5, IBM OS/400 V3R3 to V5R3, MS DOS, EC Unix
- Directory services: NDS/Novell eDirectory Microsoft Active Dir, AD/AM,Tivoli Directory Server
Sun One Directory Server / iPlanet. - Identity Manager: Novell Identity Manager solution (Dirxml, Nsure & IDM 3.5).IDM Drivers implemented on different client sites through Novell engagement :eDirectory IDM driver, Delimited Test driver,LDAP IDM driver with Sun One server, Active Directory IDM driver with exchange 2000 & 2003, GroupWise IDM driver for GW 6.5 & 7, LDAP IDM driver for Sun one, SunOne messaging server, Fan out IDM Driver for AS/400,MainFrame, Linux\\Unix, JDBC IDM Driver for MS SQL, MySQL, Oracle, IBMDB2, SAP HR & Basis IDM Driver, Linux /Unix NX Setting IDM Driver, Linux /Unix NX IDM driver, PeopleSoft HR Driver,User Apps driver with entitlement provisioning, User provisioning & work flows, GroupWise LDAP authentication ,Linux/Unix LDAP authentication, Meta Directory architect and performance tuning.
- Network: TCP/IP, DNS, WINS, NFS, Samba, NIS, NIS+, and NetBIOS.
- Emails: Microsoft Exchange, Novell Groupwise, IBM lotus notes
- Other Novell products used: Access Manager, iChain, Storage Manager, Nsure Audit, iMonitor, iManager , Designer, eGuide, , ConsoleOne , Universal Password synchronization, Password self service, Single Signon, Secure login etc
Application Development technologies spread
- Operating Systems: OS/400 V3R6 to V5R4, Mainframe (S/390)
- Programming Languages: Cobol/400, ILE Cobol/400, CL/400, RPG/400, ILE RPG/400, Office vision/400, ILE C/400.CICS, MF COBOL.
- RDBMS: IBM DB2, DB2/400, SQL Server
- Other Tools: AS/400 client Access for DOS & Windows, Websphere development studio, code/400, Visual RPG and java etc.
- IBM Products for web enabling AS/400 application: Host Access Transformation server (HATS), Host publishers, Web Facing, Client Access for web, Host on demand (HOD), Screen Customizer etc
Lotus Domino and MQ series on AS/400, Websphere, WMQSI, WMQSI work flow. EDI and XML interfaces - ERP: Infinium: Financial modules such as GL, PL, AR and FA BPCS, JD Edward., SAP
- Data Interface: CSV, Flat file,EDI, XML, Gentran EDI etc
Microsoft Technologies
- Network: File & Print Server, DHCP, WINS, DNS, SAN, Active Directory with exchange, Group & security policy etc.
- VMware: VMware workstation, ESXi, view, player etc
- Data Warehouse & BI: Micro strategy , Advance SQL ,