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Project Manager Resume

Southfield, MI

PROFESSIONAL SUMMARY:

  • Accomplished Project Management Professional with 13 years of technical and project management experience in the Healthcare Industry.
  • Balanced exposure to technology and business operations makes her a valuable team member on transformational initiatives.
  • Ability to supplement her technical expertise with insightful operational knowledge and innovative approaches.
  • Managed multiple projects in diversified fields of ERP, EAI, BPM, SOA, Web development and application software development.
  • Experience leading and consulting on multi - year technical programs for core system and enterprise software implementation .
  • In-depth knowledge of multiple technologies and experience with enterprise-wide applications and systems in an integrated environment.
  • Experience in Risk Management, change control, project planning, team management, budgeting and scheduling.
  • Expertise on Project Management processes and methodology; experience with multiple complex projects through the project life cycle.
  • Experience in managing distributed development teams.
  • Build and maintain a customer interface team to support this relationship and manage the overall program development. Responsible for evaluation and development of team members
  • Responsible for tracking and reporting progress of programs to both the customer and within the company
  • Set direction and influence cross-department engagement for program execution and drive synchronization across multiple program teams
  • Responsible for communicating the customer requirements within the organization and interface with multiple groups within to ensure customer’s requirement expectations are being met
  • 13+ years of Managed care IT experience. Managing the Confidential Reform Project for last 4 years. In-depth knowledge of Medicare, Medicaid rules and regulations.
  • Seasoned professional with expertise in Application Development Management, Program Management, Account Management, Delivery Management, Contract Administration, Client/Vendor Relationship Management.
  • Information Technology Management Project Management AGILE Methodology JIRA
  • System Implementation Consulting EDI EDW PEGA
  • Team Leadership and Mentoring Workshop Facilitation SharePoint
  • System / Data Analysis Offshore coordination Knowledge Repository Development

PROFESSIONAL EXPERIENCE:

Confidential, Southfield, MI

Project Manager

Programming Languages and tools: Pega, Facets, SharePoint, EDW, Microsoft Project

Responsibilities:

  • Managing & leading the team and co-ordination of the partners & working groups engaged.
  • Detailed project planning & control including:
  • Developing & maintaining a detailed project plan.
  • Managing project deliverables in line with the project plan.
  • Recording & managing project issues & escalating where necessary.
  • Managing project scope & change control & escalating issues where necessary.
  • Monitoring project progress & performance.
  • Providing status reports to the project sponsor & stakeholders.
  • Managing project evaluation & dissemination activities.
  • Final approval of the design specification.
  • Perform Project retrospection during the closure and capture lessons learnt.

Confidential

Senior Program Manager / Product Consultant, Southfield, MI

Responsibilities:

  • Managing & leading the team and co-ordination of the partners & working groups engaged.
  • Detailed project planning & control including:
  • Developing & maintaining a detailed project plan.
  • Managing project deliverables in line with the project plan.
  • Recording & managing project issues & escalating where necessary.
  • Managing project scope & change control & escalating issues where necessary.
  • Monitoring project progress & performance.
  • Providing status reports to the project sponsor & stakeholders.
  • Managed NHCR Project in Agile methodology; handled daily scrum meetings, helped product owner on defining Product Backlog, sprint backlog and also facilitated sprint planning meeting and sprint retrospective meetings
  • Managing project evaluation & dissemination activities.
  • Final approval of the design specification.
  • Perform Project retrospection during the closure and capture lessons learnt.
  • Expertise in, Claims, Billing, Provider and Plan Modules. Helped 20 + team members in Facets core functionalities and configuration.
  • Gathered requirements around Exchange Tables for NHCR ( Confidential Reform) Initiative.
  • Analysis, Configuration and testing HRA (Health Reimbursement account) feature.
  • Analysis, Configuration and testing Split billing functionality and BIL0 Job for Subsidy Billing feature of NHCR Initiative.
  • Analysis, Configuration, development (VC++) and testing of Facets ITS Claims extension.
  • Analysis, Configuration and testing of Delinquency Job as part of Facets 5.1 R3 Release.
  • Worked with Trizetto consultants on any issues in new releases / change packs.
  • Worked with BCN Configuration Unit to define requirements around Configuration setup for NHCR initiative. Configuration and testing of CCA across different Case Types for BCBSM
  • Reviewed requirements and CCA Workflows for Case, Concepts, Campaigns and Letter and have provided feedback. Worked with BCBSM Users and helped them in getting trained in CCA.
  • Provided necessary support and guidance to QA team to help them automate RFT scripts for performing regression testing on CCA for CM and DM Case Types.
  • With necessary support from BCBSM Business users and BCBSM Configuration unit, defined and edited String Customizations and User Defined Fields.
  • Worked with Trizetto consultants to define profiles for campaigns.
  • Worked with BCBSM Configuration Unit to define requirements around Concepts, assessments and questionnaires.
  • Gathered requirements for Referral Management System to automate Concept files and Case Input Files Creation using ETLs for CM and DM Case Types.

Senior Project Manager

Confidential

Hardware: Windows

Operating Systems: Windows Xp/2000/98/NT

Programming Languages and tools: VB.Net, ASP.Net, C#, Microsoft project

Responsibilities:

  • She was also responsible to report Confidential Account status to the stakeholders which includes all project health status and Risk & Issues.
  • She was responsible to oversee the team daily work allocation and tracking.
  • She was also responsible for the team operations involving leave authorization, Appraisals and their promotions.
  • She was also responsible for hiring new team members during the project ramp up and reallocating team members for appropriate projects during project ramp down.
Senior Project Manager

Confidential, Woodland Hills, CA

Hardware: Windows, AS400, VAX/VMS

Operating Systems: Windows Xp/2000/98/NT, MS-DOS, Linux, Unix, OS400

Programming Languages and tools: VB.Net, ASP.Net, C#, VB Script and Microsoft Project

Responsibilities:

  • Confidential was involved in managing the team and to make sure about the quality on the deliverables on time.
  • She was involved in KT phase with Client and was making sure all the knowledge is leveraged to team members.
  • She was also helping/guiding them on all activities in spite of the technologies involved.

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