SUMMARY:
- 10 years’ experience as a business Project Manager (PM) and Organization Change Management (OCM) consultant facilitating business & IT transformation with rapid delivery of new business & IT processes, & demonstrated ROI.
- Collaborative leader aligning stakeholders, technical, & functional teams in creating present to future implementation road maps via Agile, & Lean methods, process mapping, dashboard KPI’s,, & ROI. tr
- Sr. Consultant Agile & Lean methods IT digital production team - client banking industry
- Executive Account Manager IT managed services - supported PMO team IT conversions & go live support
- Confidential contract Organization Change Manager Agile SharePoint compliance dashboards & rebuild master data portal
- National retailer Project Manager implementation team roll out HR custom software via 3rd party vendor over 800 retail stores
- OCM Project Manager acquisition integration plans centralized Shared Services over 800 retail stores
TECHNICAL SKILLS:
Microsoft Project, SharePoint, Visio, PowerPoint, Waterfall, Agile, Scrum, Lean, Kaizen, Six Sigma, change management (Prosci, ADKAR)
PROFESSIONAL EXPERIENCE:
Confidential
Project Manager
Responsibilities:
- Sr. Consultant Agile methods IT digital production team
- Project Manager capacity planning large scale restructuring & gap analysis risk, compliance, technology
- Project Manager Six Sigma process redesign teams
- Project Manager cross-functional teams Visio process mapping present & future states
Project Manager
Confidential, Fort Myers, FL
Responsibilities:
- Client facing project coordination large VIP event management 425+ guests, and executive gala events
- Brief sabbatical care taker parents illness/deceased 2016
Organizational Change Manager
Confidential, Pittsburgh, PA
Responsibilities:
- Executive presentations & project status reports
- Budget review & resource management
- Confidential & virtual teams (in-house & off-shore)
- OCM change management plan & impact analysis (people, processes, technology)
- Client functional use SharePoint dashboard reporting via re-build master data portal
- Communication management & plans
- Information Management governance - roles & data management
Executive Account Manager
Confidential
Responsibilities:
- Client manager supported PMO team during IT conversions & go live
- Sales consultation, annual budget, business planning, & RFP development
- Account Manager IT Managed Services large IT upgrades: Citrix platform, software, licenses, equipment, mobile
- Executive presentations & dashboard reporting - contract SLA’s & performance management
- Client manager ERP hosting: eMar Allscripts, financial & HR
- Vendor management 3rd party vendors
Project Coordinator
Confidential
Responsibilities:
- Business development, program development, marketing,
- Interim Director Manufacturing Co/ISO (medical/aerospace). Program & policy development HR and quality management services supporting 30% growth in 2nd & 3rd shifts.
- Partnered with management team & shop floor BI tools with BOSS ERP system cost management planning, scheduling, inventory, quality & waste, & reducing overtime costs.
- Manufacturing industry (metals) - facilitated Lean Project Management team to redesign procurement processes to standardize work flow procedures, efficiency, & metrics
Sr. OCM Project Manager
Confidential
Responsibilities:
- Program Manager over 5-10 staff corporate & field operations
- Management team, established annual $3.9 million budget, & business plan
- Co-led establishing PMO team over corporate & field operations (hybrid Agile model)
- Project Manager integration plans PeopleSoft & recruitment services during acquisition over 800 retail stores
- Project Manager implementation team roll out HR custom software via 3rd party vendor over 800 retail stores = ROI reduced turnover 19% - 14% ($1,027,500.00 1st qtr.)
- Communication manager IT implementation teams & over 800 retail stores
- IT plans & go live over 800 retail stores
- Project Manager acquisition integration plans centralized Shared Services over 800 retail stores
