PROFESSIONAL EXPERIENCE:

• Over fifteen years of progressive Human Resources experience in Recruitment, Employee Relations, Compensation, Benefits, HR Service Center and HR Systems
• Successfully designed and implemented process and system solutions for complex HCM issues.
• Implemented flexible Senior Management reporting providing HR metrics including monthly headcount and quarterly analytics.
• Led cross functional teams focused at gaining efficiencies in HR operations to increase service levels and/or reduce costs.
• Consistently recognized as a consultative source on how to get the job done.
• SAP module experience includes Personnel Administration (PA), Personnel Development (PD), Org Management (OM), Benefits, Enterprise Learning, Time/CATS, eRecruitment, Business Warehouse, Self - Services and Reporting/Analytics.
• Experienced with numerous staffing tools, payroll providers and Learning Management Systems.
• Key strengths in process mapping and re-engineering, able to gather and document requirements and translate into system and/or process solutions.
• Capable Project Manager experienced in leading system and process/procedure projects to success completion. Able to motivate, remove barriers and meet deadlines.

PROFESSIONAL EXPERIENCE:

Confidential

HCM Functional Practice Manager, Senior HR/HCM/SAP Consultant

• Applied prior Human Resources experience to guide clients through process redesign to gain efficiencies and better leverage their investment in HR systems
• Assessed and made recommendation for improved HR operating models
• Guided organizations in creating attainable short term HR goals and defined long term roadmap options based on foreseeable business scenarios
• Managed SAP HCM implementations, enhancements and upgrades working closely with client organizations to assure the end result met specified requirements applying best practices where possible
• Lead multi-functional teams through project life cycles, overcoming operational differences, personality conflicts and cultural differences to gain agreement on project approach and steps needed to reach the planned outcome.
• Worked within tight timeframes to gather requirements, identified and documented designs, configure HCM modules, oversaw development through system test, managed User Acceptance Testing and successfully implemented complex software solutions
• Worked closely with organizations on Change Management to assure go live readiness and end user satisfaction with the new processes and applications
• Equally at ease working with functional staff, technical staff and all levels of management within an organization
• Completed RFPs, resourced projects, managed project plan and budget, and negotiated change requests

Confidential - West Greenwich, RI

Sr. Manager HR Systems and Processes

• Managed HR Systems team responsible for the support of all annual HR programs including benefits enrollment, annual/semiannual performance appraisals, compensation and rewards including Executive Compensation, Career Development, and Succession Planning.
• Managed global employee lifecycle changes for this multinational organization
• Functional HR lead on upgrade of SAP including complete cycle from Discovery through Go Live and production support. Responsible for project planning, configuration, testing, documentation, training and end user support.
• Managed change in SAP operating model from decentralized organization maintenance to centralized processing. Implemented new actions, directed configuration and performed testing to assure correct performance to support all global HR operations
• Redefined roles and created documentation for all end users on impacted processes and actions. Developed and served as instructor for end user training and support on changes.
• Managed benefits projects for stock programs, 401K and RSA plans, health/welfare and insurances.
• Implemented Employee Self Service (ESS), global corporate directory and improved reporting capability for end users.
• Developed Security Plan for SAP HR and management access of all global users.
• Responsible for troubleshooting and support of time entry and payroll issues
• Utilized Documentum to set up folders, align security and train end users in Document Management. Set up imaging and storage of documents linked for display via Personnel Folders in SAP.
• Maintain worldwide organization structure including global job table.
• Designed and implemented senior management reporting which generated HR metrics on headcount, benefits, compensation, and learning.
• Redefined operating procedures within HR to gain efficiencies and improved data integrity as it relates to personnel and benefits processes.
• Developed material and instructed in the worldwide use of HR processes and system use.
• Improved processes managing employees, consultants and temporary workers access to networks, applications and services leading to improved security and fewer service disruptions.
• Provided leadership to multiple cross functional teams.
• Responsible for integration for all acquisitions following a practice that gets all employees on systems for the first day the acquisition
• Defined the timeline and managed multiyear integration programs for all employee services resulting from mergers/acquisitions

Confidential - Chicago, IL

Manager

• Developed business case to move from the existing HR system to SAP HR. SAP was in place to allow for processing in-house Payroll but only used in the Finance organization. Remapped process flows to gain efficiencies, improve data integrity and realize cost savings by going to one point of entry for the 5000 employee US domestic corporation.
• Implemented Organization Management (OM) SAP module and was responsible for building all of the organization structure for US Cellular and directing the organization build for the parent corporation and two other subsidiaries accounting for over 10,000 employees.
• Managed employee lifecycle project that successfully shortened entry cycle time and improved data integrity.
• Lead team that developed and implemented On-Line HR forms. Led development and implementation of Focal Point Appraisal process and tools to move to a common review date.
• Launched the initiative for business units to work jointly towards common HR systems and tools. Served as representative on Steering Committee to determine future direction of HR Systems for all corporate business units.
• Participated on implementation of the Learning Management System and provided user support. Implemented corporate wide management reporting incorporating data from multiple databases.
• Led improvement effort on employee expense reporting system to significantly reducing errors experienced by associates.
• Resolved many operating inefficiencies through improved process and system solutions.
• Implemented Personnel Development (PD) module to integrate with existing Personnel Administration, Payroll and Time modules. Participated in technical upgrade of SAP performing design and testing of PA, OM, PD, Benefits and Payroll.
• Worked with parent company and three of the subsidiaries to perform gap analysis and process re-engineering to drive towards best practice implementation of SAP. Assessed applications that were being used and made recommendations on managing historical data and sun setting of application. Directed ABAP staff in creating upload programs and tested to assure historical data was correctly captured as part of the SAP implementation.
• Managed a team responsible for the maintenance of HR Systems and input of HR transactions.
• Designed expanded PA usage and directed configuration staff during PA expansion project. Initially all configuration staff worked at the parent company, Telephone and Data System Inc. Expansion project included use of actions beyond hire and pay changes and incorporated numerous infotype additions. As configuration volume grew post Go-live, was responsible for configuration that included setting up of new personnel areas and subareas and other Master Data needs. Responsibilities included HR process redesign, planning, configuration, testing and data conversion to improve upon and expand the use of the PA module.
• Trained end users on SAP and guided curriculum development. Completed end user training in all organizations to assure the proper maintenance of PD objects and relationships.

Confidential, Bolingbrook, IL

Responsibilities:

• Achieved progressive professional growth beginning in Recruitment, moving to HR Business Partner, promoted to Managing the Recruitment/Employment Service Center, and various roles overseeing Global HR Systems Management.
• Served on project team implementing SAP modules PA, PD, OM, Benefits, Compensation, and Training initially for US and Ireland. Continued on project to roll SAP and a grouping of standard HR support applications out for worldwide use. This included assessment of global processes, identification of activities that needed to remain local or regional allowing for legal and regional operating needs.
• Coordinated with Corporate Finance to assure FICO integration points were completely mapped and implemented working plans to assure development of company codes and cost centers aligned with the strategic acquisition plan and corporate wide metrics/analytics.
• Managed worldwide organization structure, headcount reporting and management approval process for quarterly and annual headcount planning.
• Performed a number of global assignments to gain an understanding of country HR needs and gain acceptance of global centralized processes where viable.
• Completed assessments of numerous companies being acquired, identifying requirements and creating the project charter for what would need to occur to bring that company up on the existing SAP HR system and common HR processes.
• Implemented first global recruitment tool and worldwide staffing processes including the budgeting process
• Led continuous process improvement of corporate wide HR systems and processes to integrate effectively with business and engineering processes.
• Worked with technology team to implement Performance-based interviewing defining key qualifications and competencies used from selection, through appraisals, career development, succession planning and staff realignment in this project based technology organization.