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Program Manager Resume

EXECUTIVE SUMMARY:

  • 15 Years of Total experience in the IT Consulting in the areas of ERP Implementation, Solution Architecting, Delivery Operations, Client Management with onsite exposure
  • 5+ Years of Delivery Manager and Extended leadership Management experience for Oracle Engagements leading US/Canada and Caribbean Region.
  • Over 14 years of experience in Oracle Applications ERP Implementations, upgrades, Migrations and AMS projects.
  • Multiple Projects handling and managing the IOT Solutions for Manufacturing and Supply Chain Clients.
  • Expertise in Software development lifecycle and methodologies (Agile, Waterfall and Hybrid) using DevOps Tools and methods (Flexdeploy and OATS - Oracle Automation Testing Suite)
  • US Experience in Multiple engagements, during projects lifecycles.
  • Well-versed with handling multiple concurrent engagements and projects in a timely manner, with budget and with a high quality of delivery around various verticals and cross practice projects which includes Oracle eBusiness Suite, SOA & BPEL Applications.
  • Well Versed with end to end proposal solutions, RFP’s, resourcing and costing plan.
  • Excellent Client Relationship Management Skills
  • Have considerable professional experience in a technology consulting, customer facing role and working in an international matrix.
  • Excellent Resource Management Skills with handling US/Canada and Caribbean Region
  • Experience in providing solution in Oracle Applications Manufacturing Domain for fulfillment of business logics
  • Experienced in Working on Offshore - Onsite delivery model.

SKILL:

ERPs: Oracle Applications 11/ 11i/R12 (OM, WIP, QP, BOM, AOL, RLM, GL, AR, PO, AP, INV, MRP)

DATABASES: Oracle 9i/ 10g

TOOLS: Forms 6i, Reports 6i, WorkFlow Builder 2.6, Kintana, ClearCase, TOAD, FTP, VPN, SQL*Loader, Microsoft Project Plans, Project Management Tracking Tools - Jira, SharePoint

EXPERIENCE:

Confidential

Program Manager

Responsibilities:

  • Currently Working as Program Manager for Multiple Accounts
  • Responsible for overall Management and execution of R12.2.5 and R12.2.6 implementation projects
  • Responsible for P&L’s of the engagements, on-time delivery within budgets.
  • Responsible for Tracking, Managing the project plan, Risk Plans, Communication and strategy plans.
  • Responsible for providing the Status Reports, Single point of contact for escalations for Cross functional streams.
  • Publishing Dashboards and Status Reporting to Client VP’s Non Recurring Implementation Work streams.
  • Has been Managing Project Financials- Budgeting, Estimation and Revenue Forecast.
  • Has been managing both Technical and Functional onsite and offshore consultants
  • Has been involved in Practice Key Initiatives for potential business opportunities.
  • Has been responsible for Onsite and offshore Coordination.
  • Has been working as Technical Solution Architect for 100+ Complex Integrations with third party applications, evaluating Middleware needs and facilitating product shortlisting for SOA.
  • Has been instrumental in providing SOAP/REST based Web services integration Framework for custom and Oracle EBS applications integrations using the Integrated SOA Gateway and SOA as Middleware.
  • Has been instrumental in providing RFID based IOT Solutions with EBS R12.2.6 for Supply Chain and manufacturing companies.
  • Responsible for Managing the Gaps and RICE Objects development ensuring the timely deliverables across 20+ Oracle Modules which includes GL, AP,AR, CM, FA, PO, INV, EAM, Service Contracts, OAT etc.
  • Responsible for Requirement Sign-off’s from the Client Business and IT Stakeholder’s.
  • End to End Implementation of EBS R12.2.5 and R12.2.6 from Global Design, Defining the requirements and deployment of solution using Agile Methodology and DevOps Tools (Flexdeploy and Oracle Application Testing Suites)
  • Directly reporting to Senior Director - Oracle Practice

Confidential

Program Manager

Responsibilities:

  • Has been handling large team size of 250+ professional consultants across all the 4 locations in India
  • Single Point of Contact for All the Oracle Projects - Multiple Project Handling
  • Responsible for All the oracle projects Deliveries and escalations
  • Responsible for participation in Financial and commercial reviews for new business proposals and during project execution has been responsible for handling the budgets and costing.
  • Solutions and Proposal Writing for new Leads and RFP’s
  • Resource Plan for all the new and existing oracle projects
  • Responsible and Management for Average costs of projects and hence oracle practice
  • Responsible for management/ of revenues as per targets
  • Directly reporting to Region Head - Director for Oracle practice
  • People Management and Handling difficult situations
  • Coordination with competency and resource skills development activities
  • Rewards and recognitions on the project
  • Responsible for CSAT Surveys and client satisfactions
  • Responsible for controlling the Annual Attrition on the projects.
  • Responsible for achieving the Financial Goals of the engagements

Confidential

Lead IT Consultant - Project Manager

Responsibilities:

  • Responsible for Kick off the project
  • Responsible for freezing the scope for project
  • Direct Management of Project deliverables from offshore.
  • Worked as a Techno Functional Project Manager for TMS 2.0 Implementation
  • Production Support for TMS 1.0
  • Responsible for all the escalations and resolution of Production Issues and deliverables
  • Responsible for Team Management and client Interactions
  • Manages Team for Deliverables, resourcing, s and other PM activities for Quality process
  • Preparation of Weekly Status Report and Project Status Meeting.
  • Worked as Onsite Coordinator during Project Milestones in US
  • Responsible for Requirement gathering and Business Process Convergence.
  • Provided various custom solutions like
  • Interfaces and Conversions
  • Machine Close Match Process
  • Machine Reconfigure process
  • CRM Install Base Interface to update QA Plan data to External attributes
  • Customer VAT Validation Process
  • Customer Facing documents like Commercial and Proforma Invoices, Manufacturer of origin, BOL, Packing Slip, Discrete Job Pick List, BOM Comparisons Report etc.
  • XML Publisher Reports and Forms Customizations
  • Terex Integration with Caterpillar for Order fulfillment Process ( through Messaging Gateways using Oracle Advanced Queuing Module)
  • Forms Development and forms Personalization.

Environment: Oracle Applications 11i/ 11.5.10 (AOL, OM, AR, WIP, BOM, INV) Forms 6i, Reports 6i, Oracle 10g, XML Publisher, WorkFlow, FTP, Sun Solaris, VPN, TOAD, Windows XP

Confidential

Project Manager

Responsibilities:

  • Worked as a Techno Functional Project Manager for Oracle Application Implementation Production Support for Confidential Exposition Services for 15 Location Rollouts
  • Manages a Team of 6 Resources to provide custom solutions to Confidential Phase II Requirements and Production Support
  • Responsible for Issue Tracking, Risk logging and Defects Tracking, WSR and PSM activities.
  • Responsible for all the escalations and resolution of Production Issues and deliverables
  • Responsible for Team Management and Solutions for Confidential Phase II Requirements
  • Designing Show Contract Application for Confidential Business as an extension to Show Workbench

Environment: Oracle Applications 11i/ 11.5.10 (AOL, OM, AR, WIP, BOM, INV, SWB), Forms 6i, Reports 6i, Oracle 10g, XML Publisher, WorkFlow, FTP, Sun Solaris, VPN, TOAD, Windows XP

Confidential

Project Manager

Responsibilities:

  • Worked as a Techno Functional Project Manager for Oracle Application Implementation for Confidential Exposition Services
  • Managed a Team of 16 Resources to provide custom solutions to Confidential
  • Confidential Exposition Services requires Oracle Application Implementation known as CORE Project to support their business of Managing Shows across several locations in US
  • To implement the solution, around 400 RICE Objects have been developed during the implementation of the project.
  • Worked as a Project Manager, responsible for all the development and deliverables
  • Worked as a Development Lead to develop the Show Workbench Bolt on Module comprises of 100 Forms to support Confidential Business for data entry of Shows Information
  • Pure Customized solution is provided and implemented Custom Show Workbench (SWB), Order Management, Work in Process, Bills of Material, Inventory, Receivables

Environment: Oracle Applications 11i/ 11.5.10 (AOL, OM, AR, WIP, BOM, INV, SWB), Forms 6i, Reports 6i, Oracle 10g, XML Publisher, WorkFlow, FTP, Sun Solaris, VPN, TOAD, Windows XP

Confidential

Senior Systems Executive - Team Lead

Responsibilities:

  • To Implement the solution, the following RICE components have been developed as
  • Custom Cleanup Process to Suppress the error records and validate the records to be available for Custom AR process, Custom AP Process and Custom Payroll process
  • Custom Transfer to AP Process to validate the records for creating AP Invoices
  • Forms to Setup the Installation Rates both Bill Rate and Pay Rates
  • Error Correction Forms to correct the Cleanup process Errors, AR Errors and AP Errors
  • Reports to show the output for Errors, Processed Records and Suppressed Records during Custom Cleanup, AP and AR processes
  • Data Conversion from existing process to new Siebel implemented Process
  • Worked as a Offshore Lead responisible for communication with Users and requirement analysis and estimating the efforts
  • Responsible for all the development and deliverables
  • Responsible for User Sessions and Testing of deliverables

Environment: Oracle Applications 11i/ 11.5.10 (AOL, AR, AP, HRMS, PO), Forms 6i, Reports 6i, Oracle 8i, FTP, Sun Solaris, VPN, TOAD, Windows XP

Confidential

Systems Executive - Team Member

Responsibilities:

  • Confidential Industries, of Confidential Transportation currently supports its business on 2 ERP systems. The electrical business (U1) is supported by a single instance of Confidential ERP with home grown additions and the mechanical business (U2) is supported by several single site instances with home grown additions.
  • Confidential has decided to unify its business onto one ERP system and chose Oracle ERP system as the platform
  • To Implement the solution the following conversion programs are built up to synchronize the Oracle system with Confidential -legacy system as part of the project
  • Worked on Customer addresses and sites conversion, Sales orders and returns conversion, BOM conversion, Price list conversion, Sourcing Rule assignment conversion, WIP jobs conversion, WIP move transaction conversion, WIP material transaction conversion and WIP cost transaction conversion, Routing conversion, onhand balance conversion, Vendors Conversion, Forecast conversion, Data collection information (shipping history) conversion, Item categories assignment conversion, customer item conversion, customer item xref conversion, Item transaction default, Item cross, Safety stock, Repair BOM conversion and Repair Routing conversion, Inbound and outbound Interfaces

Environment: Oracle Applications 11i/ 11.5.10 (ONT, AOL, AR, BOM, QP, PO, WIP, AP, INV, MRP), Forms 6i, Reports 6i, Oracle 8i, FTP, Sun Solaris, VPN, TOAD, Windows XP

Confidential

Software Engineer - Team Member

Responsibilities:

  • Worked on Agilent QTC Phase I, II to automate the business needs in the Order Management
  • Analyzed the complex requirement of Order Management Automation
  • Worked on direct interaction with the client as no concept of onsite coordinator for this project
  • Worked on automatic update of calculate price flag to freeze at the book event and also when new lines are added/ reconfigured to an already booked order and saved using a trigger based solution and no customization at the Form level was performed
  • Implemented the solution with a database level trigger that is created before update of schedule ship date as the event when pricing engine completes the pricing activity and could be set to freeze price
  • Implemented solution with a database level trigger that is created before update of booked flag and call the API Oe Holds Pub.Apply Holds and Oe Holds Pub.Release Holds at the booking process
  • Developed project for automation on the Sales Order workbench through trigger-based solution with combination of processing constraints in Order management and Custom.pll as a supporting alternative to solutions
  • Worked on business needs that includes the assistance to user identifying line items where 999.00 is d as the unit list price and restrict the user from incorrect 999.00 prices and give the message identifying the line numbers

Environment: Oracle Applications 11.5.5 (OM, AOL), Forms 6i, Reports 6i, WorkFlow 2.6, Oracle 8i, FTP, Sun Solaris, VPN, TOAD, MS Visio, Windows XP

Confidential

Software Engineer

Responsibilities:

  • Worked on ASCP Plan Run Automation Process,the objective of Plan run automation process is to provide one user interface which will store the job details of all the run cycles and with the use of workflow jobs will trigger automatically on the specified timings on specified instances
  • The new process groups and rearranging of the workflow is required to implement the additional functionality to the individual packages under workflow
  • Customized and enhanced Midweek Workflow Process
  • Customized and esteemed WeekEnd Workflow Process
  • Responsible of creating the documents according to AIM methodology

Environment: Oracle Applications 11.5.5 (AOL), Forms 6i, Reports 6i, WorkFlow 2.6, Oracle 8i, FTP, Sun Solaris, VPN, TOAD, MS Visio, Windows XP

Confidential

Software Engineer

Responsibilities:

  • Developed Rosetta Net based B2B messaging solution, integrated with their internal business systems processing
  • This Rosetta net interface is seamlessly exchanging the data with back-end systems as Oracle e-Business Suite, for Confidential and Trading Partner Nokia and requires the implementation of solutions for various Partners Interface Process (PIP) such as 3B2, 3C7, 4B2, and 4A5
  • Designed a customized Oracle form based on customized table, view and synonym to implement the solution for the 3B2 Outbound PIP
  • Created customized menu that will call the Oracle screen form and allows the user to maintain the outbound transactions records, the customized oracle screen enables the user to determine which destination to transmit the data
  • Developed a PL/SQL program and Unix Shell Script as the part of implementation of solution for 3C7 self billing open trade invoice report
  • Worked on release management Workbench for creating the schedules
  • Worked on functionality of standard release management demand processor
  • Developed 4A5 Outbound interface as a concurrent program that will execute the logic to merge the tactical and strategic forecast and replace the entries in the base MRP forecast tables for the customers and their items using Open Forecast Interface API

Environment: Oracle Applications 11.5.5 (OM, RLM, AR, AOL), Forms 6i, Reports 6i, Oracle 8i, FTP, Sun Solaris, TOAD, MS Visio, Windows XP

Confidential

Software Engineer

Responsibilities:

  • Served as Oracle Application Technical Consultant
  • Developed project for the US based Client that includes the customization of the seeded Reports of the Oracle Applications
  • Customized the new reports as a combination of the seeded reports in the Oracle Payables and the Oracle Inventory.

Environment: Oracle Applications 11.5.8 (GL, AP, PO, AOL), Forms 6i, Reports 6i, Oracle 8i, FTP, TOAD, Windows XP

Confidential

Software Engineer

Responsibilities:

  • Implemented project for the US based client that includes the migration as well as the customization of the forms 4.5 under the 10.7 environment to Forms 6i under the 11i environment
  • Creation of Users and Assign the Responsibilites
  • Registration of Forms and Reports in Oracle Applications
  • Registration of Tables in Oracle Applications
  • Implementation of Multi language support in the custom module for two languages “American English” and “Latin American Spanish”
  • Use of flint60 tool to check the forms for Oracle Applications11i
  • Migration of the Forms 4.5 to 6i
  • Customized the Forms 6i and Reports 6i
  • It included attaching the libraries to Forms, conversion of List controls to Tab pages, adding and enabling of the special menu items. Displaying the hints into the status bars, inclusion of the messages, modification in the layouts, attaching the libraries, and attaching the objects

Environment: Oracle Applications 11.5.8 (AOL), Forms 6i, Reports 6i, Oracle 8i, FTP, Sun Solaris, VPN, TOAD, Windows XP

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