EXPERIENCE SUMMARY:

Accomplished leader with superior management expertise, solid technical skills, and over 25 years of experience. Customer facing career, accustomed to regular C - level executive engagements and presentations within multimillion dollar global programs. A member of numerous strategic planning committees, leading project teams, building strategic portfolios and program metrics tied to overall corporate directives. Strong champion of change with expert qualifications leading organizations through full life cycle software deployments from strategy to implementation and support.

SKILLS INVENTORY:

• Portfolio/Program/Project Management Methods PMO Project Management Organization Structures
• Software Implementations Life Cycle SDLC
• Scaled Agile / SCRUM Expert Coaching / Teaching
• Mergers & Acquisitions
• Operational Change Management
• Business Development
• Business Process Improvement
• Forecasting / Budgeting / Profit & Loss Responsibility
• RFI / RFP / SOW
• Global Resource Management
• CRM Sales Planning / Marketing Strategies
• Enterprise Data Warehouse
• Business Intelligence/Analytics
• E-Commerce B2B / B2C
• Content Management / Taxonomy
• Mobile Technologies / Strategies
• Corporate Vision / Strategic Planning / Governance
• Enterprise Collaboration / Social Strategies
• Communication Planning

TECHNICAL SKILLS:

• HP/Clarity/Daptiv PPM
• Oracle Unified Methodology OUM
• ITIL, SDLC
• Agile/SAFe Rally Jira TFS VersionOne Trello
• MS Project Server/SharePoint
• PeopleSoft FSCM / HCM / Hyperion
• SAP BW/SAP Hana/Lumira/Webi
• Informatica Hadoop Cassandra
• IBM Unica Campaign / Percolate
• Siebel Veeva Blackbaud CRM
• Qlik View / Sense
• GuideWire
• Anaplan
• Health Care / Life Sciences
• Financial Services/Banking/Insurance
• Entertainment
• Higher Education
• Retail/Consumer Goods
• Automotive
• Government
• High Technology Software
• Professional Services/Consulting

SUMMARY OF EXPERIENCE:

Confidential

Director, Program Manager

Responsibilities:

• Independent contractor engaged to lead teams in the Director, Program Manager role reporting into large global PMO structures within extremely visible programs at fortune 500 companies
• Responsible for implementation best practices utilizing project governance and gate review procedures
• Coaching teams in SDLC/Agile methodologies focusing on continuous delivery of working software and business collaboration

Confidential, Etna, OH

Program Manager

Responsibilities:

• Leading a team of 6 project managers and managing all aspects of the $64 million budget to implement an Enterprise Customer Experience Marketing solution with the goal of delivering an omni-channel personalized customer experience, consolidating marketing process and procedures across 6 disparate brands
• Introduced, trained, and managed the teams with SAFe Enterprise Agile methodologies utilizing Jira, Clarity PPM, and numerous scaled Agile techniques to track over 100 resources located across the U.S. and abroad
• Implementation steps and teams managed include:
• Data Architecture Teams - Enterprise Customer Master, building a comprehensive 360o single view of the customer across all brands within a cloud based big data Hadoop solution
• Data Scientist Teams - Actionable segmentation engine, building distinction between brands and creating personalized activations utilizing Google Cloud Platform’s data analytics BigQuery, Cloud Dataproc, Datalab driving new marketing models for personalized segmentation
• Marketing Strategy Teams - Omnichannel personalization and orchestration, Automation of marketing capabilities eliminating manual execution to enable “always on” marketing utilizing IBM Campaign (Unica) and Percolate for automation, content production, and digital asset management
• Enterprise Reporting Teams - Qlik Dashboard creation to speed understanding of marketing performance and course correction
• Integration Teams - In-Store Customer Experience capabilities, POS systems, CRM Systems, numerous marketing vendors, data processors system integration into the overall Customer Experience solution utilizing a real-time Cassandra based data system

Confidential, Columbus, OH

Director Data & Analytics

Responsibilities:

• Reporting to the System Vice President of Data Analytics & Technology, responsible for guiding the implementation and support of data integration, data management, development of business intelligence analytical products and establishment of enterprise data warehouse capabilities.
• Providing a leadership contributing to the strategic plan, including primary care transformation, population health management, and pharmacy initiatives by directing the development of data and analytical services
• Utilizing Agile/SCRUM methodologies focusing on continuous delivery of working software and business collaboration

Confidential, Westfield, OH

Program Manager

Responsibilities:

• Leading multiple teams within the Analytics / Business Intelligence group implementing Agile Methods.
• Leading Claims BI Reporting team to create Cognos Reporting from the newly implemented Claims System - GuideWire. Teaching team Agile development methods and best practices.
• Leading Analytics BI Reporting team to create Cognos Reports or direct reporting from Netezza. Scope derived from across the enterprise. Utilizing Agile/SCRUM methodologies focusing on continuous delivery of working software and business collaboration

Confidential, Pittsburgh, PA

Global Program Manager

Responsibilities:

• Leading a Post-Acquisition Enterprise Business Analytics team to integrate numerous siloed business intelligence platforms to the Confidential commercial analytics standards of SAP BW and the SAP Hana BI Suite of tools, including, Lumira, Webi Reports, and Predictive Analysis
• Leading highly matrixed teams that include client functional and technical resources, multiple consulting vendors, off-shore resources, and hosting providers to gather detailed business requirements building KPI’s and Dashboards from source systems that include Veeva CRM, IMS Data, and SAP Financial systems globally across 40 countries in Europe, Japan, North America, and Australia
• Utilizing Agile/SCRUM methodologies focusing on continuous delivery of working software and business collaboration

Confidential, Pikeville, KY

Program Manager

Responsibilities:

• Implementing PeopleSoft FSCM - Financials, Supply Chain PeopleSoft HCM HR, Payroll, Time and Labor and Hyperion BI, Budget Reporting under very tight time lines
• Leading a highly matrixed team that include client functional and technical resources, multiple consulting vendors, off-shore resources, and a hosting provider to re-engineer financial and human resources processes and workflows to deploy PeopleSoft managing the $5 million budget

Confidential, Erie, PA

Program Manager

Responsibilities:

• Engaged to transform collaborative teams to build Enterprise 2.0 collaborative capabilities revolutionizing how business teams work utilizing SharePoint 2013, Yammer, Lync 2013, Exchange 2013, Enterprise Video, Web Conferencing with WebEx Training, unifying collaborative communications in the commercial lines of business
• Teamed with the Enterprise PMO to provide executive dashboards for Portfolio and Program Management reporting to Executive Operation Group
• Built Strategic Governance plan for Content/Records Management identifying data stewards, applying document destruction policies, taxonomy, and integration with key business systems
• Guidewire Claims implementation advising and coaching executive and technical teams with transition to Agile/SCRUM methodologies utilizing Rally’s Agile Platform focusing on continuous delivery of working software and business collaboration

Confidential, Columbus, OH

Program Manager

Responsibilities:

• Leading team of business analysts, system architects, developers, and line of business owners radically changing business processes and collaboration capabilities
• Re-engineering business processes and workflows deploying Confidential SharePoint 2013 collaboration tool set to one of the largest SharePoint 2013 installations in the world with over 35,000 users and $5 million budget
• Utilizing Confidential TFS managing Agile implementation methodologies focusing on continuous delivery of 60-person team tasked to design and implements an on premise and cloud solution to build a common engagement management, deeper collaboration, enhanced knowledge capture and sharing culture

Confidential, Columbus, OH

Program Manager

Responsibilities:

• Responsible for leading a team of creative specialists, mobile/web engineers, and line of business owners designing an e-Commerce/Mobile system updating Victoriassecret.com
• Member of the PMO leadership team planning strategies and building overall program direction responsible for 60 team members $10 million budget
• Advising and coaching executive and technical teams with transition to Agile/SCRUM methodologies focusing on continuous delivery of working software and business collaboration

Confidential, Cleveland, OH

Sr. Program Manager

Responsibilities:

• Working within the Global PMO leading the Confidential implementation team of business analysts, system architects, developers, and line of business owners radically changing business processes and collaboration using the Confidential SharePoint platform
• Program Manager leading team re-engineering of business processes and workflow deploying SharePoint 2010 toolset to over 140 countries, 160,000 internal users and 1.3 million external users; Effective leadership of 30 direct reports and budget over $10 million
• Utilizing Confidential TFS to manage an agile implementation methodology focusing on continuous delivery of software applications

Confidential, Orlando, FL

Sr. Program Manager

Responsibilities:

• Reporting to the Sr. Vice President MyMagic+ PMO, responsible for leading a team of creative specialists, web/mobile engineers, and business owners to design and develop an e-Commerce Web/Mobile system providing customers a continuous connection to Confidential
• Member of the Disney leadership team utilizing Daptiv PPM to plan strategies and build overall program direction with 9 project manager as direct reports with an overall responsibility for 200-member team on-shore and off-shore including budget responsibilities of over $90 million
• Utilizing Agile/SCRUM methodologies focusing on continuous delivery of working software and business collaboration; pioneering new technologies in mobile and web applications to provide a unique individualized experience
• Developed and provided executive dashboards to reflect items such as milestone reporting, financial impacts and risk analysis