SUMMARY:

• IT Project Manager and Coordination versed in Agile methodologies. Hands - on people person and analytical problem solver with excellent communication, planning and decision making skills.

TECHNICAL SKILLS:

• Project planning and development
• Strategic planning
• Time Management
• Skilled in Agile methodology
• Technical specifications creation
• Managing multiple projects simultaneously
• Large computer networks
• Analytical skills
• Stakeholder Management
• Interpersonal skills
• Documentation

PROFESSIONAL EXPERIENCE:

Assistant Project Coordinator

Confidential - Pheonix, AZ

• Maintained project schedules by managing timelines and making proactive adjustments.
• Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
• Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
• Kept project on schedule and within budget while serving as project leader.
• Collaborated with clients, architects, engineers, contractors and sub-consultants on new housing projects with budgets up to three million.

Project Manager / Coordinator

Confidential - Philadelphia, PA

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• Developed executive presentations and reports to facilitate project evaluation and process improvement.
• Participated in all phases of expansion projects, from planning to go live.
• Assisted in hiring, bonuses, documentation of 15 global actuarial sites.
• Lead executive weekly meetings and recorded issues and successes.
• Developed executive presentations and reports to facilitate project evaluation and process improvement.
• Drafted 15-20 deliverables each week such as hiring and bonuses.
• Recommended process and systems improvements such to enhance shared electronic information.
• Kept projects on schedule by managing deadlines and adjusting workflow as needed.
• Maintained project schedules by managing timelines and making proactive adjustments.

Senior Systems Engineer / Project Coordinator

Confidential - Wilmington, DE

• Identified and solved technical issues with a variety of diagnostic tools.
• Followed up with clients to ensure optimal customer satisfaction.
• Remained up-to-date on the latest technologies and solutions applicable to company products.
• Researched, troubleshoot and resolved complex problems independently.
• Reviewed technical documentation and procedures.
• Answered incoming calls from 2nd level technicians.
• Compiled and tracked all engineers server projects and reported to CIO updates.

Project Manager

Confidential - Wilmington, DE

• Directed all phases of desktop migration projects, from Mac to PC
• Wrote and presented weekly executive presentations and reports to facilitate project evaluation and process improvement.
• Implemented a set of comprehensive tracking processes to monitor technicians performance.
• Managed 15 desktop technicians and assisted when problems occurred.
• Recommended process and systems improvements such as off loading over worked printer servers.