SUMMARY:
- IT Project Manager and Coordination versed in Agile methodologies. Hands - on people person and analytical problem solver with excellent communication, planning and decision making skills.
TECHNICAL SKILLS:
- Project planning and development
- Strategic planning
- Time Management
- Skilled in Agile methodology
- Technical specifications creation
- Managing multiple projects simultaneously
- Large computer networks
- Analytical skills
- Stakeholder Management
- Interpersonal skills
- Documentation
PROFESSIONAL EXPERIENCE:
Assistant Project Coordinator
Confidential - Pheonix, AZ
- Maintained project schedules by managing timelines and making proactive adjustments.
- Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
- Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
- Kept project on schedule and within budget while serving as project leader.
- Collaborated with clients, architects, engineers, contractors and sub-consultants on new housing projects with budgets up to three million.
Project Manager / Coordinator
Confidential - Philadelphia, PA
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- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Participated in all phases of expansion projects, from planning to go live.
- Assisted in hiring, bonuses, documentation of 15 global actuarial sites.
- Lead executive weekly meetings and recorded issues and successes.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Drafted 15-20 deliverables each week such as hiring and bonuses.
- Recommended process and systems improvements such to enhance shared electronic information.
- Kept projects on schedule by managing deadlines and adjusting workflow as needed.
- Maintained project schedules by managing timelines and making proactive adjustments.
Senior Systems Engineer / Project Coordinator
Confidential - Wilmington, DE
- Identified and solved technical issues with a variety of diagnostic tools.
- Followed up with clients to ensure optimal customer satisfaction.
- Remained up-to-date on the latest technologies and solutions applicable to company products.
- Researched, troubleshoot and resolved complex problems independently.
- Reviewed technical documentation and procedures.
- Answered incoming calls from 2nd level technicians.
- Compiled and tracked all engineers server projects and reported to CIO updates.
Project Manager
Confidential - Wilmington, DE
- Directed all phases of desktop migration projects, from Mac to PC
- Wrote and presented weekly executive presentations and reports to facilitate project evaluation and process improvement.
- Implemented a set of comprehensive tracking processes to monitor technicians performance.
- Managed 15 desktop technicians and assisted when problems occurred.
- Recommended process and systems improvements such as off loading over worked printer servers.