SUMMARY OF QUALIFICATIONS:

Highly qualified professional with extensive Project Management experience within mid - sized to large corporations paired with strong experience working directly with various Telecom/Pharma vendors and clients. Seeking to utilize my short-term assignments within the these industries to obtain a permanent role in management.

PROFESSIONAL EXPERIENCE:

Confidential, Conshohocken, PA

Service Project Manager

Responsibilities:

• Developed and manages security for more than one IT functional area (e.g., data, systems, network and/or Web) across the enterprise.
• Assisted in the development and implementation of security policies and procedures (e.g., user log-on and authentication rules, security breach escalation procedures, security auditing procedures and use of firewalls and encryption routines).
• Prepared status reports on security matters to develop security risk analysis scenarios and response procedures.
• Responsible for the tracking and monitoring of software viruses.
• Enforced security policies and procedures by administering and monitoring security profiles, reviews security violation reports and investigates possible security exceptions, updates, and maintains and documents security controls.
• Involved in the evaluation of products and/or procedures to enhance productivity and effectiveness.
• Provided direct support to the business and IT staff for security related issues.
• Educated IT and the business about security policies and consults on security issues regarding user built/managed systems.

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Position specifically delegated for one month to help with end of year backlog of RFPs. Supported a global Client Support function within the Information Security team
• Responsible for working with internal Lines of Businesses to help them address Client queries regarding information security posture, future strategy and current controls
• Facilitated completion of Client security questionnaires; manage requests, mailbox and send certifications and reports (e.g., SOX, ISO, and Penetration Test etc.)
• Worked with internal corporate teams to address questions in the area of IT, Infrastructure, Third Party Risk Management, Cyber Defense, and application teams to facilitate responses related to application functionality and security .
• Financial reporting capturing overall budget spend and other risk management analysis as it pertained to RFP.
• Managed ad hoc projects related to enhancing information and data security controls for business to meet commitments made in Contracts
• Identified areas of process improvements in the support model and implement process enhancements
• Created process documents, guides and procedures for different areas of support within the Client Support function
• Tracked audit findings, and client commitments, by aligning them to client's key control areas
• Created metrics to help identify information security trends that will determine future priorities and strategies
• Coordinated updates to standard responses by working with subject matter experts and global function leads

Confidential, Philadelphia, PA

Project Manager/Business Analyst

Responsibilities:

• Project Manager/Business Analyst for Confidential Dept. MPLS Telephone and Data Platform migration of vendor Confidential to Confidential & Confidential .
• Facilitated meetings and task allocation, procurement, workflow diagrams for process of infrastructure migration and site rollout.
• Responsible for procurement of multi-location Confidential departments with multiple services by managing complete Ethernet installation (cabinet install/IP connection circuits) and advanced voice product connections for Confidential Cisco server transition from vendors Confidential to Confidential & Confidential business services.
• Collaboration with SMEs & Executive Sponsors responsible for project design process (requirement/artifact gathering) & user’s QRCs
• Creation of Project Plans and schedule design including work break down structure (MS Project/ Confidential & Confidential Business Portal/Visio/Excel/Power Point)
• Reported in Overview Summaries of Status for project bi-weekly PMO meetings and Quarterly meetings.
• Financial reporting in form of dashboards capturing overall budget spend and other risk management analysis.

Confidential, Philadelphia, PA

Project Manager/Business Analyst

Responsibilities:

• Facilitating meetings and weekly Confidential task allocation, workflow diagrams for ITIL process of migration and vault rollout.
• Responsible for infrastructure project design process (requirement/artifact gathering), operation readiness manual & user’s manual and QRCs (MS Project/CM ticket System/Visio/Excel/Power Point)
• Creation of InfoPath (One form) for portal where Confidential employees can issue archive requests.
• Accountable for collaborating with team to ensure scheduling, resource management and deliverables were completed timely. Represented the project on occasion in various governance and inter-department forums
• Consistently communicating to all stakeholders outlining status, risks, issues, and action plans
• Designed project process (WBS development Intelligence/Service like that of intralinks), facilitating meeting minutes, documentation of milestones and deliverables/artifacts. Provide status updates to team and reporting to senior level personnel.
• Responsible for ensuring layering of SAAS software like Horizon client VMware, USB keys, firewall and PKI were in in place for User Accept testing and roll out. Physical equipment Confidential DCN available and configured correctly for framework layer installs.
• Change Management responsible for tracking dates working with teams to ensure material and connection completed timely using procurement method of Confidential CM system and Confidential Forms Portal for IPim tickets server specifics.

Confidential, Philadelphia, PA

Project Manager/Business Analyst

Responsibilities:

• Consistently communicating to all stakeholders outlining status, risks, issues, and action plans
• Assist in the project design process (WBS development), facilitating meeting minutes, documentation of milestones and deliverables/artifacts.
• Provide status updates to project managers and reporting to senior level personnel. Using Oracle and SAP software for reporting.
• Responsible for collaborating with team to ensure scheduling, resource management, budget and deliverables were completed timely.
• Financial reporting in form of dashboards capturing ROI and other risk management analysis.
• Represented the project on occasion in various governance and inter-department forums
• Responsible for project design process (requirement/artifact gathering), operation readiness matrix creation & BUG Logs
• Facilitating meetings and weekly Confidential task allocation (Kanban), workflow diagrams for ITIL process of Agility-Scrum/Tableau release rollout.
• Responsible for identifying, documenting all required work efforts and creating the formal project work plan/schedule through conversion of identified work effort estimates using excel, MS Project, and SharePoint management of docs.
• Experience managing IT migration for Workday from PeopleSoft software that included implementation of payroll, talent management, generic drug counts, employee compensation, etc.

Confidential, Harrisburg, PA

Jr. Project Manager

Responsibilities:

• Ensured project deliverables aligned with business objectives
• Assist in the infrastructure change project design process (requirement/artifact gathering), user story creation, assisted in wireframe design with TFS software. Familiar with XML scripting as it pertains to webform development.
• Facilitating meeting minutes, documentation of milestones and deliverables, weekly Confidential task allocation, workflow diagrams for ITIL Scrum Style processes of Penn File/Web Portal project rollout. Familiar with XML scripting as it pertains to webform development.
• Worked directly writing user stories in Team Foundation Visual Studio (TFS) software for ITIL Scrum Sprints and with QA Team, Developers, State Department Users
• Represented the project on occasion in various governance and inter-department forums

Confidential, King of Prussia, PA

Jr. Project Manager

Responsibilities:

• Managed the client’s expectations, requirements and perceptions about the implementation process, antenna/microwave product.
• Responsible for construction end phase procurement to multiple locations by ensuring installation components ordered completely and accurately then reporting on status. Some status included core cabinet installations of Ethernet cable, Confidential -1’s, MW dishes, antennas and other fiber material installs.
• Maintain and promote communications through frequent project status meetings (both internal and client facing), weekly project reports, emails, and updated project plans. Using Excel for pivot tables and data tracking/reporting. ( Confidential & Confidential Business Portal/Visio/Excel)
• Responsible for managing, tracking, reporting and monitoring project expenditures and managing costs in compliance with contract requirements.

Confidential, Collegeville, PA

Jr. Project Manager

Responsibilities:

• Creation of Project Charters to develop of the scope of work and the management of cost, risk, communications, human resources, scheduling, contracts, risk and quality. (MS Project/Oracle/Visio/Excel/Power Point)
• Able to develop and monitor project schedules and timelines to identify and meet critical milestones.
• Manages the client’s expectations, requirements and perceptions about the implementation process, security software and consultants. Resolved complex project issues, using independent decision-making and negotiation skills.
• Responsible for managing, tracking, reporting and monitoring project expenditures and managing costs in compliance with contract requirements. Using EMS Project, SharePoint, Excel, Oracle and SAP software for reporting and planning.
• Responsible for identifying, documenting all required work efforts and creating the formal project work plan/schedule through conversion of identified work effort estimates.
• Financial reporting in form of dashboards capturing overall budget spend and other risk management analysis.

Confidential, Philadelphia, PA

Jr. Project Manager Sharepoint

Responsibilities:

• Facilitated the success of the core initiative toward narrowing the performance to accepted bid $50K-80K RFPs.
• Designed Enterprise SharePoint library and automated form for change management of RFP process.
• SharePoint Access manager and workflow administrator for project brief details other software used (MS Project/Yammer/Visio/Excel/Power Point)
• Shaped instructions toward change management, WBS development for Global Pharma organization.
• Investigated and escalated all project issues to effective resolution. Lead, coordinate and document requirements for SharePoint solutions
• Initiated project evaluation effectiveness post-implementation. Document findings and incorporated changes into future project plan.
• Configure enterprise level SharePoint solutions, including lists, document libraries, workflows, forms, content types, site columns, templates and document sets
• Familiar with XML scripting as it pertains to webform development for SharePoint.
• Elicited requirements using interviews, document analysis, requirement workshops, storyboards, surveys, business process descriptions, use cases, scenarios, event lists, business analysis, task and workflow analysis.
• Smaller administrative projects were ensuring Power Points accurate and ready to CEO, VoIP and voting buttons ready for corporate town hall meetings.

Confidential, Wayne, PA

Program Manager

Responsibilities:

• Implemented standards in change and process management and accountability toward microwave project.
• Simplified filing of site acquisition cost based work estimates, and constructions documentation for compliance with program.
• Supervised market area site acquisition reps for Washington|Baltimore|Virginia & West Virginia markets under Microwave program. Scrum Style Management Methodology to accommodate short acquisition and build windows.
• Liable for reporting accuracy of key milestones, risks and issues, gating processes to client in client facing meetings.
• Responsible for the supervision of construction end phase procurement to multiple locations. Ensured installation components ordered completely and accurately then reporting on status. Some status included core cabinet installations of Ethernet cable, Confidential -1’s, MW dishes, antennas and other fiber material installs.
• Assist and supervise the responses to all project related correspondence
• Provided team member related support to management and team members to resolve issues, substandard performance problems, complaints and management investigations.

Confidential, Wayne, PA

Jr. Project Manager

Responsibilities:

• Managed on time delivery of all work streams through work stream managers and MS Project, HP Ctr DB with highest quality
• Responsible for aiding in the planning, executing and closing processes
• Maintained and documented senior level executive reporting on project management practices for the fourteen PMO Projects in Finance Department.
• Representative Confidential stakeholder meetings covering power point presentation details reporting and key responsibilities for new business/software implementations.
• Position specifically delegated for one month to help with transition of 3 rd party vendor set up of Corporate PMO platform.

Confidential, West Chester, PA

Project Manager

Responsibilities:

• Responsible for initiating, planning, executing processes within MS Project which includes development of the scope of work for office move.
• Developed and monitored project schedules and timelines to identify and meet critical milestones.
• Managed the client’s expectations, requirements and perceptions about the office move
• Maintained and promoted communications through frequent project status meetings through updated project plans.
• Position specifically delegated for two months set up office move project plan only.

Confidential, Philadelphia, PA

Project Controller

Responsibilities:

• Created and maintained documented project management practices for the EPMO organization (Business Requirements Documentation, Project Implementation, Timelines, Software Development Life Cycle, Key Milestones, Stakeholder Resource Designations, User Requirements, etc.) Using MS Project and Innotas software systems.
• Implemented project management methodologies, processes and procedures across multiple domains to include scheduling, scope, budget change management, and project plan/schedule development, resource management, communication planning and issues/risk management as described in a state Medicare application contract/RFP/RFI.
• Financial reporting in form of dashboards capturing overall budget spend and other risk management analysis.
• Managed informatics and IS administration projects including new business implementation and works in collaboration with all functional areas.
• Representative Confidential Growth Portfolio meetings with stakeholders covering power point presentation details reporting and key responsibilities for new growth and new business implementations.
• Primary software utilized MS Project/Innotas/Visio/Excel/Power Point)

Confidential, Philadelphia, PA

Jr. Project Manager

Responsibilities:

• Partnered with steering committees/sponsors/PMO leadership to ensure key resources are available to deliver IMS project commitments
• Liaison between PM and Team for the responses to all project related correspondence
• Vendor representative for Confidential IMS system upgrade. Responsible for outlining status, risks, issues, and action plans including preparing artifacts using Excel heavily for reporting and tracking.
• Created and maintained documented project management practices for the organization as it pertained to client Confidential Cable Television (Business Requirements Documentation, Root Cause Analysis, Defect Tickets, Project Implementation, Software Development Life Cycle, Key Milestones, User Requirements, WBS, Work stream Agreement etc.)
• Implemented project management methodologies, processes and procedures across multiple domains to include scheduling, scope, budget change management, and project plan/schedule development, resource management, communication planning and issues/risk management as described in the SLA/MSA.
• Financial reporting in form of dashboards capturing overall budget spend and other risk management analysis.
• Review and analysis of agile reporting regarding programs in EPMO meeting with Executive personnel.
• Elicited requirements document analysis, requirement meetings, storyboard building, site visit, business process descriptions, business analysis, and task/workflow analysis.
• Using MS Project, Excel, HP Quality Center DB and i-tools software for reporting.