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Senior Consultant, Engineering Project Manager Resume

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Objective:
To obtain a challenging Senior Project Manager/Consultant position leading cross-functional software or business integration project teams. Leverage over 16 years of experience overseeing IT Infrastructure and consulting projects supporting large enterprise and telecommunications environments.

Technical Summary:
I have demonstrated leadership and multiple years experience leading the delivery of small, medium and large scale infrastructure system solutions.These solutions include telecom systems, multi-platform systems, both windows and UNIX operating systems; local and wide area networks products, internet/web systems application development including middleware and databases. I am a specialist in critical planning, software development and implementation activities. I am accomplished leader of technical teams successfully working against competing deliverables, actively identifying production issues, mitigating project risk and bringing quick resolution to project threats.

I have project pre-sales experience as well as delivery implementing, configuring, customizing, maintaining/sustaining and testing experience. Further, I maintain a wealth of experience in tailoring all of the above application solutions to meet clients’ requirements, including substantial experience with tailoring products to align with external customer / industry requirements. I have managed full life-cycle software projects including both implementations and upgrades.

Technical Projects/Program Manager
Over ten years as a Project/Program Manager at Confidential,. with over two years as a Senior Manager at Cisco Systems, Inc. Within these positions I maintained subject matter expert status with SDLC, customer requirements, forecasting, project scope, and Earned Value Management (costing) along with project risk assessments and risk mitigation. I have experience in managing project in size from 500,000 to $30M. I have a track record of project delivery excellence (using SDLC). I have been responsible for leading the build out and implementation of enterprise-wide project and portfolio management solution. I have managed third party vendors, project resources and project changes as well as managing project scope creep. I have developed project plans, and/or policy/process improvement initiatives and designs to ensure alignment with standards and business strategy. As a Technical Project Manager I have outstanding interpersonal skills and leverage my ability to create internal and external strategic relationships and credibility to achieve successful business results.

Senior Consulting Director, PMO Project Managers Delivery
Ensuring key performance and delivery objectives of the project team members are established and executed. Define and manage key external stakeholder expectations and drive the successful delivery and completion. Solid experience using and applying process improvement best practices and methodologies in structured / unstructured project environments.

Electrical Engineer
Electrical Engineer of computer system design and engineering development - Responsibility included board design of computer CPU boards, memory, I/O and backplanes. Using leading edge interconnect strategies, high-speed circuit design methodologies, and complex I/O strategies.

Adjunct Instructor
Prepare and teach technical data communications and telecommunications classes, which meet course objectives for BS and MS degree programs. Courses included: data communications concepts, project management fundamentals of data transmission, and data transport networks.

Education:
Project Management Institute, PMP Certification, ITIL Certification, CMMI
Masters in Business Administration (MBA)
Masters of Science Degree, Telecommunications Management
Bachelors in Electrical Engineering

Professional Experience:

Confidential,Sacramento, CA March 2008 – Dec. 2009

Senior Consultant, Engineering Project Manager, Professional Service Organization - Contractor

I was responsible for development of telecom customer project requirements (wireless, broadband, VOIP, DSL) documents (scope), solution specifications, project delivery, solution installation, and customer training. Lead solution implementations, including all project phases such as discovery, definition, build, QA testing and deployment. Serving as the main contact person for external customers to manage their project requirements and ensuring projects are delivered on-time and on-budget. I have successfully managed multiple concurrent projects while meeting aggressive deadlines in a fast-paced environment. Assist architect team in specifying and documenting proposed external custom telecom solutions. Perform technical oversight for the BSS / OSS applications technical staff; mentor or train as needed; and establish and/or ensure the project is managed to meet dependency, schedules, milestones, and required deliverables. Tasking requires the implementation, tailoring, customizing, or updating of customer networks, BSS / OSS applications as a Cornerstones Consultant. Confidential,Santa Clara, CA June 2007 – March 2008

Senior Consulting Director, PMO Pre-Sales Project Managers -Delivery
Lead, manage and build a diverse team of Pre-Sales Project Mangers and Consultant to provide technical consultation and enhancement to a legacy application, modification to interfaces, and updates to existing documentation via SOWs’. Overseeing a portfolio of application projects in order to ensure thattime, cost and functional contracts are met, manage the P&L of department. Lead a global team responsible for creation of external customer’s requirements, Agile application development and delivery. Ensure projects are successfully executed including meeting schedules, deliveries, and contract adherence. Work with both internal and external customers as an escalation point to resolve issues. Provide consistent and comprehensive status reports to executive team with identification of challenges and risk. I was responsible for leading the build out and implementation of enterprise-wide project and portfolio management solution. Approves proposed project plans, and/or policy/process improvement initiatives and designs to ensure alignment with standards and business strategy.

Confidential,Sunnyvale, CA April 11, 2005 – December 2006

Senior Project Manager (Sales and Marketing Programs), Confidential,
Implement Enterprise ERP solutions including Oracle eBuiness, Siebel CRM, PeopleSoft and Salesforce.com, etc. Solution included of following Siebel technologies; Siebel Public Sector, CRM Base Siebel Partner Manager, Siebel CTI and Siebel Partner Portal, etc. I managed the project scope, objectives, requirements, resources, schedule, key milestones, budget, resources, issues, risks and dependencies. I interacted daily with IT development, QA, business systems analysts, operational support, cross-functional business leads and process owners to ensure the smooth delivery of all the deliverables.

Confidential,Sacramento, CA March 01, 2002 – January 2005, Contractor to MCI Employee

Project Consulting Director, Applications Services Government Markets, (Worldcom-Value Added Network System Integrated Services (VANSIS))
Manage a number of large teams implementing new telecom applications for large telecommunications solutions. I had responsibility for reporting, monitoring and setting policy for systems and network. I provided support to strategic planning initiatives and pre-sales support for Applications Solutions Projects. Help to guide external clients and project staff to define business, business rules and system requirements and specifications. Drive project through development, testing, deployment, user training and formal acceptance while owning the schedule and ensuring the project is completed on time and within budget. Experience working with remote resources and customers. Manage projects to meet MCI WorldCom’s client\'s expectations to the standards of the established agreement; ensuring the appropriate policies that address telecom regulations. Develop responses to RFI/RFP’s for products, product and project financials for MCI WorldCom’s projects.

Confidential,San Jose, CA January 2001 – Feb 15, 2002

Senior Manager Program Manager, Intelligent Network Services Management BU, (Cisco’s Telecom and Service Provider Line of Business)
Managed a large, cross business unit, engineering application development program selling products to large Internet Service Providers and Healthcare providers. I was a senior member of management integration group that features Cisco Metro Optical Networks Solutions, Content Networking, DSL Network Solution, and Voice over IP Network Solutions. Work with external customers, account teams, marketing, Cisco’s 3rd party partners, and many other internal and external organizations associated with producing products solutions. Work with sales team to help identify and close business opportunities. Lead cross-functional project teams in the development of program plans. I had to understand the deliverables in all functional areas; translate work items, dependencies, and resource data into integrated project schedules. Develop risk assessment and contingency plans. Monitor progress in all cross-functional areas according to milestones and schedules. Work proactively to anticipate and resolve project issues and escalate when appropriate.

Confidential,Roseville CA February 1986 - Dec 2000

Technical Program Manager, Internet Applications Systems Lab
I led a team of Program Managers to bring innovative HP Series 9000 UNIX server products to market with complete program definition from conceptual level. (Defined the discrete deliverables necessary for program success, identified and resolved major program conflicts.) I recruited sponsoring managers/organizations.
I was responsible and accountable for the development and execution of specifications and plans which result in the timely introduction of solution-level programs requiring high levels of breadth and depth. Organized and led cross-functional solution team activities to ensure the execution of all program deliverables to meet the needs of target customers and business requirements. (Ensured ownership and alignment is achieved between external and internal partners to meet program goals such as design, cost, order fulfillment, solution delivery and schedules.)

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