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Sr. Program Manager Resume

Watertown, MA

SUMMARY:

Proven expertise in program management, project management, business analysis, business process management, workflow analysis, client relationship management, functional expertise, global master data management, implementation of financial, services, utilities, Oil - Gas, transmission, healthcare systems, asset management, trading, risk analysis/modelling, pricing analysis, hedging, testing, metrics, financial/economic analysis, ERP & systems expertise.

SKILL:

  • Expertise in Change Management, Compliance & Standardization of Processes
  • Expertise in interpersonal, communication and leadership skills, technical- functional skills
  • Competent in all Microsoft Office packages including Excel, Word, Access, MS ProjectPowerPoint, Business databases, systems like Maximo, Great Plains, Access, HRMS, SAP
  • Upstream, Sharepint, Oracle Products, Gate-way, OLM, E- Business suite, Oracle Flexcube, Hyperion Pillar 9/11, Essbase, Clarity, GP, Blueworks, DatawrightPeoplesoft, IBM Products, Cognos, IntelliMatch, Visio, Hydrocarbon, Business ObjectsAris, Sun, Primavera 5/6, Energy components, Synergy, Confidential, Agile, CashManagementWaterfall, Murex, Production Allocation, Calypso, OBIEE, Open Accounts, IBM BPMNFund Accounting, Sales Force, Terr Align & Toad

PROFESSIONAL EXPERIENCE:

Sr. Program Manager

Confidential, Watertown, MA

Responsibilities:

  • Managing ongoing relationships with SSO clients, managing program, project & portfolio activities through entire SDLC, driving programs & change management
  • Managing multiple software implementation projects, programs, client stakeholders, working & maintaining relations with internal/external stakeholders, business consultants, application support consultants & resources to complete projects on time
  • Scheduled UAT & PROD dates with various clients to upgrade to SSO vendor change before year end to benefit from cost-savings of $500k
  • Attending daily scrum meetings, tracking projects via JIRA, prioritizing projects, tracking agile and waterfall projects distinctly, develop program management standards
  • Project planning and scheduling, project management, reviewing capital plan work orders with the team, driving the organization towards Agile methodology
  • Managing multiple project plans with resource dependencies, linkages, materials management, tracking action items, drafting weekly scheduling metric, best practice for IAM.
  • Reviewing Capital Plan projects, actual vs. budget reports, variances, maximization and adherence, Dwl analysis, access reports, Work center reporting with Power BI dashboard, Data Analytics Transformation, performance model.
  • Prioritizing projects based on New customer commitment, capital projects, GRID MOD, DA, corrective maintenance & emergent work.
  • Conducting weekly scheduling meetings, finalizing weekly schedules using P6, 4-week schedule, annual plan, meeting minutes, presenting scheduling metrics.
  • Reviewing Materials management processes with supply chain leads, engineering needs, electric operation’s needs & stock-in hand quantities, new customer requests.
  • Integrating process maps for all groups-Engineering, Operations, Supply Chain & Scheduling.
  • Working with IT to build stock-in-hand reports based on WO level from Maximo/Passport and integrate stock-in-hand information into P6
  • Reviewing Pre-work plan, capital plan, & budgets with hours/actual units for 2018 & 2019
  • Working with business stakeholders on various issues and needs, discussing critical path activities with supervisors

Sr. Project Manager/Program Manager

Confidential

Responsibilities:

  • Managing multiple projects from inception to close stage, through entire SDLC using Agile methodology, scrum methodology
  • Managing & leading project on Probeam system/service issues for all sites, performed root cause identification and analysis (KT) & facilitating resolution process for minimizing equipment related defects
  • Developed a Master Schedule using MS Project 2013 for all sites
  • Managing multiple project plans with resource dependencies, earned value analysis
  • Drafted project initiation documents, project charter, project plan, presentations for kick-off meetings, communications plan, and conducted meetings with stakeholders in different time zones, implementing change management strategy.
  • Work closely with Salesforce architects, technical teams, functional analysts to deliver project scope on time, on budget and with high quality deliverables.
  • Communicate effectively with clients regarding the Salesforce project, technology and functionality.
  • Use Salesforce experience to develop accurate work estimates, project budgets and timelines.
  • Conducted brainstorming sessions, meetings and workshops with stakeholders, site managers, field service engineers, project managers, and steering committee
  • Created weekly service performance reports, tracker and PPT for Clinical clients
  • Presenting to the Steering Committee to provide status updates on milestones and seek approval on decision making for future actions
  • Documentation on Preventive actions, lessons learned, and guidelines for future sites.
  • Managing budget for different projects on departmental basis adding up to five million annually.
  • Conducting JAD sessions for systems development process and gathering requirements.
  • Develop and maintain the Requirements Management Plan and document the requirements strategy and approach as well as defining the Requirements Traceability Matrix, tracing requirements from the Project Charter through Test Cases, documenting requirements using HP ALM -Quality Center, updating ALM.
  • Maintaining Process and Balance Scorecard Metrics, Oracle BPM metrics.

Project Manager/Lead Business Analyst:

Confidential, Woodlawn, MD

Responsibilities:

  • Managing multiple projects from inception to close stage, through entire SDLC using Agile methodology, scrum methodology
  • As-is vs. to-be process reviews, creating process maps, diagrams, workflow analysis
  • Manage a small team of Business Analysts, developers and project coordinators
  • Working with Stakeholders to help triage the initial stage of project inception, identification, collating business requirements, documenting technical requirements
  • Understanding departmental business processes and finalizing the processes for the global business model, managing SOA projects, document management systems
  • Managing complex requirements for billing and claims processing

Confidential, Owings Mills, MD

Program Manager

Responsibilities:

  • Preparing presentations, project objectives & vision, tracking budgets actuals vs. estimates. Developing project plans, resource planning through Microsoft Project 2010, Portfolio & Project Management, creating new templates, created Userguides for Project Server, managing client projects
  • Managed projects using Tableau Gantt charts, import project data to Tableau, tracking project status using Tableau
  • Preparing test cases, scenarios, managed testing service roadmap, test environment, Performance/Load testing. Testing using mercury, UAT & Parallel environments
  • ETL & BI tools- MicroStrategy Web, Microsoft Access, crystal, Business Objects, BOXI, Informatica, Business Objects Data Integrator
  • Pre-implementation and Post-implementation requirements gathering gap analysis
  • CRM Sales Tracker, Hyperion Budgeting, planning & forecasting reports
  • Understanding CRM user community need & product development life cycle process to conduct gap analysis, identifying process improvement indicators.
  • Representing dashboard reports for corporate performance management.

Program Manager

Confidential

Responsibilities:

  • Microsoft Project Server resource planning, Multiple project & portfolio management, budgeting, scheduling project plans
  • Using analytics & forecasting module for forecasting, dashboards & reports
  • Reviewing Salesforce processes with BA’s & workflows of other CRM systems
  • Cost Benefit analysis, EVM, Configuration of front office modules, JAD, & preparing reports for each asset class
  • Development of Governance and Compliance model, risk management tool
  • Conducting sessions for Murex Order Management, Portfolio Management modules, Agile SDLC, Murex 3.1, M reports, creating user defined views

Senior Business Analyst/Project Manager

Confidential

Responsibilities:

  • Gathering business requirements based on integrated investment management business processes i.e. front, middle and back office.
  • Drafting As-is vs. to-be processes, systems evaluation, capturing requirements, workflow analysis, UAT testing, supporting users pre & post implementation, reviewing and updating Matrices.
  • Understanding departmental Business Processes and drafting process flows using Visio, ARIS, workflows, process maps & diagrams- Blueworks, gap analysis
  • Review of financial products using Intellimatch: fixed income, Equities, Derivatives
  • Resolving day-to-day queries raised by Associates in relation to trade simulations, order entries and compliance.
  • Providing user guides and demonstrations to the user community.
  • Pre and post trade Investment control and monitoring reports
  • BI specialist: preparing client specific reports using Confidential Corp report book management, different reporting tools like Crystal reports, Business Object, Excel etc
  • Sales Force Management: Reviewing sales processes, opportunity tracking, opportunity analysis, & competitor analysis.
  • Business requirements for Sales division & Sales Force Management system.
  • Portfolio tracking via Sales Cloud to maintain accounts and contacts
  • Assist in technical, commercial and economic analysis of existing assets
  • Develop and maintain relationships with Scottish Government; Recommended strategies and pricing for Approval by Operations Director.
  • Preparing financial models using Excel and calculates NPV, IRR and other financial parameters for certain project economic decisions using such financial models.

Project Manager

Confidential

Responsibilities:

  • Getting the organization into the practice of following standard processes before moving to ERP implementation
  • Process automation, creating process maps & diagrams, workflow analysis, templates
  • Documenting As-is vs. to-be processes for Project Server conversion
  • Systems evaluation using cost benefit analysis, Capital Planning Investment control (CPIC), document a business case, gap analysis, business process review- ARIS, visio
  • Reviewing and analyzing economic data to prepare Basel reports detailing results of investigation, and to stay abreast of economic changes
  • Managing price and delivery risks in energy and trading commodities.
  • Multiple project management, Visio, Ms Project, planning reports, budgeting, forecasting, tracking projects, allocation of resources.
  • Expertise in economic analysis, risk management modeling, balanced scorecard approach within the renewable energy sector
  • Developed a delivery model, risk management plan, process, Balanced scorecard & quality plan to drive the Incentivisation sheme for Operations Management & to ensure KPI's are met
  • Achieving sales optimization via TerrAlign for Sales Force . Designing Sales territories with equivalent opportunities.

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