We provide IT Staff Augmentation Services!

Sr. Project Manager Resume

Brighton, MI

SUMMARY:

  • Sr. Project Manager, specializing in Infrastructure, Customer, and Telecom projects of all sizes and complexities.
  • Proven success and ability to facilitate cross - functional, technical and non-technical teams through all requirements to meet or exceed project goals.
  • Proven success at managing multiple priority projects simultaneously.
  • Excellent interpersonal, written, and verbal communication skills utilized to collaborate on deployment projects.
  • Consistently communicate with sub-contractors, project partners and customers in all organizational levels.
  • Utilize sound judgment to mitigate potential roadblocks/risks. Strong attention to detail and track record of delivering high quality work, also have excellent leadership, problem solving, and analytical skills.
  • Possess the Ability to adapt quickly to change and deliver results in ambiguous environments.

SKILL:

  • Microsoft Suite
  • Infrastructure Project Management
  • Customer Project Management
  • Facility Equipment Network Implementations
  • Equipment/Network Consolidation Projects in Hubs, Core Node and Collocation Facilities
  • Multiple Enterprise Projects
  • Single POC for Customers
  • Cisco/Broad Soft Projects
  • Elected to Company Leadership Strategy Team to improve work culture
  • SharePoint
  • Agile and Waterfall Project Methodologies
  • Proficiency in MS office tools (Word, Excel, Power Point, MS Project)
  • Administer BRD s, FRD s, Design Documents, Functional Specs

PROFESSIONAL EXPERIENCE:

Sr. Project Manager

Confidential, Brighton, MI

Responsibilities:

  • Managed Customer Deployment Project which included; Engineering Services, Hosted and Premise Based Provisioning portal, Customized End-User portal, Network Monitoring, and Curriculum.
  • Drove Developers and Engineering staff to provide all documentation within agreed timeframe; LOE’s, Incident Reports, etc.
  • Tracked and secured BOM’s (Build of Materials) and SOP’s (Standard Operating Procedures), Track SLA’s for Customer issues.
  • Created and Provided dashboard as well as detailed status reporting to executives and multi-company team members.
  • Created QA documentation (templates), worked with QA team to create and document the QA process.
  • Drove QA team-members to perform and return all required QA documentation within committed dates for each new software release.
  • Initiated fixes for process and documentation gaps with the team.
  • Managed On boarding of project staff for employees, contractors, and sub-contractor individuals, including detailed background checks, drug testing, and fingerprinting. Established account w/Experian POC for all employee and sub-contractor on-boarding.

Sr. Project Manager

Confidential, Southfield, MI

Responsibilities:

  • Performed as the only Project Manager in an organization of over 300 employees to secure “ Confidential Initiatives”.
  • Managed many diverse Confidential strategic enterprise projects, assigned as assigned each fiscal year by the executive team.
  • Created project plans based on RFP, SOW, and Contracts for cross-functional Internal and Sub-Contractor staff.
  • Secured On boarding of new Product Service Providers/Partners for Project initiatives.
  • Served as SPOC for all Partners/Sub Contractors to eliminate potential roadblocks, initiate remediation plans, as needed.
  • Created and implemented monthly Confidential Project Newsletter so company staff would have visibility in to the Confidential initiatives.
  • Nominated to serve on Leadership Strategy Team to Improve the Company Culture.
  • Created PMO Development Plan for the company, which included; gating, processes, roles and responsibilities, procedures, templates for the organization to eliminate waste of resources on projects.
  • Successfully completed 27 assigned Confidential project initiatives, on time and within assigned budget for four years.
  • Data Center move from Southfield, MI to a new facility in Dallas, TX, New Customer Provisioning Ordering Portal (LOKI), Broad-Soft Broad Works System Upgrades. Development of 18 New Products and Services to support Sales and Marketing Goals.

Hire Now