Sr. Project Manager Resume Brighton, MI - Hire IT People

SUMMARY:

Sr. Project Manager, specializing in Infrastructure, Customer, and Telecom projects of all sizes and complexities.
Proven success and ability to facilitate cross - functional, technical and non-technical teams through all requirements to meet or exceed project goals.
Proven success at managing multiple priority projects simultaneously.
Excellent interpersonal, written, and verbal communication skills utilized to collaborate on deployment projects.
Consistently communicate with sub-contractors, project partners and customers in all organizational levels.
Utilize sound judgment to mitigate potential roadblocks/risks. Strong attention to detail and track record of delivering high quality work, also have excellent leadership, problem solving, and analytical skills.
Possess the Ability to adapt quickly to change and deliver results in ambiguous environments.

SKILL:

Microsoft Suite
Infrastructure Project Management
Customer Project Management
Facility Equipment Network Implementations
Equipment/Network Consolidation Projects in Hubs, Core Node and Collocation Facilities
Multiple Enterprise Projects
Single POC for Customers
Cisco/Broad Soft Projects
Elected to Company Leadership Strategy Team to improve work culture
SharePoint
Agile and Waterfall Project Methodologies
Proficiency in MS office tools (Word, Excel, Power Point, MS Project)
Administer BRD s, FRD s, Design Documents, Functional Specs

PROFESSIONAL EXPERIENCE:

Sr. Project Manager

Confidential, Brighton, MI

Responsibilities:

Managed Customer Deployment Project which included; Engineering Services, Hosted and Premise Based Provisioning portal, Customized End-User portal, Network Monitoring, and Curriculum.
Drove Developers and Engineering staff to provide all documentation within agreed timeframe; LOE’s, Incident Reports, etc.
Tracked and secured BOM’s (Build of Materials) and SOP’s (Standard Operating Procedures), Track SLA’s for Customer issues.
Created and Provided dashboard as well as detailed status reporting to executives and multi-company team members.
Created QA documentation (templates), worked with QA team to create and document the QA process.
Drove QA team-members to perform and return all required QA documentation within committed dates for each new software release.
Initiated fixes for process and documentation gaps with the team.
Managed On boarding of project staff for employees, contractors, and sub-contractor individuals, including detailed background checks, drug testing, and fingerprinting. Established account w/Experian POC for all employee and sub-contractor on-boarding.

Sr. Project Manager

Confidential, Southfield, MI

Responsibilities:

Performed as the only Project Manager in an organization of over 300 employees to secure “ Confidential Initiatives”.
Managed many diverse Confidential strategic enterprise projects, assigned as assigned each fiscal year by the executive team.
Created project plans based on RFP, SOW, and Contracts for cross-functional Internal and Sub-Contractor staff.
Secured On boarding of new Product Service Providers/Partners for Project initiatives.
Served as SPOC for all Partners/Sub Contractors to eliminate potential roadblocks, initiate remediation plans, as needed.
Created and implemented monthly Confidential Project Newsletter so company staff would have visibility in to the Confidential initiatives.
Nominated to serve on Leadership Strategy Team to Improve the Company Culture.
Created PMO Development Plan for the company, which included; gating, processes, roles and responsibilities, procedures, templates for the organization to eliminate waste of resources on projects.
Successfully completed 27 assigned Confidential project initiatives, on time and within assigned budget for four years.
Data Center move from Southfield, MI to a new facility in Dallas, TX, New Customer Provisioning Ordering Portal (LOKI), Broad-Soft Broad Works System Upgrades. Development of 18 New Products and Services to support Sales and Marketing Goals.