Sr It Consulting Manager Resume
SUMMARY:
- 19 plus years of progressive experience in the S/W Quality Assurance and Testing.
- Experienced in Test strategizing, Test management, Leading & execution of large and complex transformational projects.
- Hands on experience in building and implementing QA strategies & plans (including test environment & data strategies, performance testing, end to end testing and conversion testing), effort estimation & staffing, testing design standards, testing processes and tools.
- Played various leadership roles such as Sr. Test Architect, Sr. Test Delivery Manager, Sr. Engagement Manager, and Testing Delivery Director. Have been Responsible for direct relationship management with Sr. management on both Business and IT side
- Excellent Interpersonal skills encompassing strong Leadership skills with vast experience in People Management, Hiring, Mentoring, Motivate and Instill the spirit of confidence with entire staff in the areas of Quality Assurance, Test Management, Test Methodology, Test Process and Leading large Onshore/Offshore Teams and ensure Quality deliverables in the role of Delivery Head, Enterprise Test Architect, Sr Testing Engagement Manager.
- Extensive experience in Preparation of Test Plans, Test Specifications, Test Cases and Test Procedures based upon the ISO, IEEE, GE, American Military standards and SEI-CMM level 3
- Responsive role in setting up, creation of the Testing Center of Excellence across organizations working on structured and unstructured platforms ensuring and adhering to the Test Documentation Standards, Test Process. Test Methodologies, based on Industry standards and delivering total quality product to the clientele as per the scheduled project timeline. This ensures that the all the project teams involved will comply with the industry quality standards, policies and procedures for product development to its implementation.
- Real time experience in US Companies on executing the Onshore and Offshore SLA based Assignments in the areas of Quality Assurance (QA) and Testing of Client/Server and Web software applications as QA Director, Engagement Manager, IT Manager, Principal Consultant, Lead QA Testing Manager, QA Program Manager, Sr QA Project Manager, Enterprise Test Architect, QA/Technical Lead and Project Leader both with Startup and Large Fortune 500 companies under minimum supervision. Most of the projects were directly reporting to the leadership team including Director and VP of IT.
- Hands-on experience and working knowledge on Automation Testing Tools, Rational Unified Process (RUP) Rational Testing Tools (SQA Team Suite, i.e. SQA Robot and SQA Manager, with Rational Team Test edition, and Rational Performance Studio 2000 formerly known as SQA Load Test with Load Test edition), Rational Team Test Suite, Clear Case DDTS (Defect Tracking tool), PVCS Tracker, Mercury Interactive Test Director, Win Runner, Load Runner, Knowledge on Quick Test Pro, and Segue\'s Silk Test.
- Extensively involved in developing and documenting Test plans, Scenarios, and Scripts based on the Requirements Specifications, Business Requirements, Use Case Documents and Supplementary Specification documents. Translate Requirements to appropriate Test ware per Mapping. Involved on Object Oriented Applications Development, multi-tier architecture applications.
- Excellent oral and written communication skills with firm belief in Team Play to perform well in dynamic environment for assured and sure success of a Quality Product deliverable at onshore and offshore. Strong Interpersonal and people management skills in handling multiple assignments, Customer, Client facing with complete delivery in a rapid changing environment.
SKILLS PROFILE:
Hardware: Pentium-based PC’s
Automation Tools: Over 10 years Hands on experience on Automation Test tools (IBM Rational Suite of tools including Rational Team Test, Rational Functional Tester, and Rational Performance Studio, HP Mercury Interactive Test Director, Win Runner, Mercury Quality Center, Mercury Quick Test Pro and LoadRunner and Segue\'s Silk Test, Blueprint Requirements Center & other tools).
Web Applications: Seven (7) years of hands on testing experience on the Web Applications
SQL Database: Four (4) years experience on SQL database
Languages: JAVA, JavaScript, HTML, Visual C++, C, XML, Visual Insights.
RDBMS: Oracle, Informix, MS SQL Server, Sybase.
Special Tools: Jintegra, JdataConnect (Type3 driver), XMLSPY, Good Knowledge on the protocols (HTTP, HTTPS, SOAP, XML-RPC, SMTP, POP3, IMAP) that are accepted standards and widely supported by the Computer industry. Good exposure to the LDAP servers and Netegrity Site minder.
Operating System: UNIX, Windows NT/2000/98/XP/Vista and Apple’s Macintosh.
Test Documentation: Thirteen (13) years of hands on experience in Writing and preparation of Test Plans, Test Specifications, Test Cases and Test Procedures based upon the ISO, IEEE, GE, American Military and CMM Level 3 and level 4 standards. Thorough understanding and implementation of the Business Requirements and Use Cases and translate them into Test Plans, Cases which includes thorough requirements mapping for any application.
Defect Tracking: Fourteen (14) years experience on the Defect Tracking. Various Tools worked on include Rational Clear Quest, Nesbitt\'s Bug Collector Pro version 5.0, Mercury’s Quality Center.
Health Care & Biotechnology Industry: Over eight (10) years of Experience in the Health Care Industry based on HIPAA Compliance standards to test the Medicare and Medicaid Claim forms. Involved in successful Test Automation Implementation of Healthcare Products catering to healthcare payers and providers. Also worked with Research applications in Biotechnology Industry
Computer Manufacturing Industry: Over one year of Supply chain, MRP experience
Mortgage & Finance Industry: Over five (5) years of Experience in the Mortgage and Finance Industry based on (SOX Act) Sarbanes Oxley Act, which relates to any control if not monitored could result in financial Fraud Compliance standards to test the Mortgage and Real Estate and Loss Mitigation products. Overview of the Capital Market, Primary, Secondary markets. Knowledge on Fund Administration on investment schemes (Mutual fund, Hegde fund, Pension Fund) Exposure on financial Tools from SunGard.
Management Role: Worked in various capacities starting from Test Coordinator, Test Lead, and Technical QA Lead, QA Manager, Test Manager, Sr IT Manager, Delivery Manager, Engagement Manager, Delivery Director, QA Director building Strong client Relation in Initiating strategy, approach, negotiation and closing contracts at Top Executives Level. Working Knowledge on Time bound projects as well as work under deadlines, Contingency Planning, setting up User Acceptance tests, working knowledge on multiple projects for long hours. Believe in interacting, mentoring with all groups of the project with Team Play effort and thus achieve better results towards attaining a Quality product end of the day. Adapt to different technologies within no time and contribute to the success.
Confidential,
Sr IT Consulting Manager (Associate Director) with Health Plans Division, Global Health Care, Business Solutions & Services.
Project: ICD-10 Compliance, Best Practices, Market Trends, ICD Mapping, ICD Testing Solutions based out of Industry Methodologies as per the needs of the company in the Payer and Provider Segment.
- ICD-10 leadership initiative requested on prospective client Kaiser Permanente on both Mapping and testing activity. Managed the overall ICD-10 mapping and End to End (E2E) testing initiative with CSC KP representation for client Kaiser Permanente on both Mapping and testing activity with the available business requirements, functional requirements, and non-functional requirements identified for this program. Worked on towards the Test Approach, Test Strategy, Test Plan and other Mapping/Testing relevant documentation for this huge endeavor with client engaged on Health Care and Health Delivery scattered across various regions across the US locations
- QA advisor on Business Proposals submitted on Geisinger, APS, and ICD Solutions to CSC potential Clientele. Evaluated CSC Catalyst, SCORE methodologies and ISOFT Solutions Approach for ICD solutions team. Part of ICD boot camp sessions within CSC.
- Worked with multishore teams on the ICD-10 Mapping/Testing documentation to complement on the solutions being developed. Continual review evaluation with our internal TCOE solutions tools as per the market trends with respect to EDIFECS, HLI CSC has partnered with.
- Part of the Business Delivery Teams on groundwork for new clients for CSC relationships. Participated in the WEDI calls on ICD Compliance seminars and solutions representations. Start thinking on out of the box ICD-11 solution along with ICD-10 solution as for the vendor need
Environment: Windows XP Professional, FACETS 4.41 / FACETS 4.71 application Visual Studio 2005, SQL Server, Sybase client database, Hyperion Performance Suite 8.0, SQL Advantage, Advanced Query Tool, Citrix Web Interface, OWEN tool, Enterprise Transaction Manager, Networks for Pricing and Claims, UNIX Servers, NAS directory, Java, J2EE, PVCS, Perforce, CVS solutions framework, Web Sphere V 6.1,6.2, IBM Rational Test Manager, IBM Rational Functional Tester, IBM Rational Clear Quest, Mercury Quality Center, Mercury Quick Test Pro, Mercury, VMware, MS Visio, and MS Project, Collaboration Center, Isoft tools, Estimating Model Tool
Confidential,IN
Sr Enterprise Test Architect
Project: Facets Upgrade (Ver. 4.41 thru 4.71), ICD-10 Approach, Strategy
- Managed the overall test effort including End to End (E2E), Vendors Testing for the Facets 4.71 Upgrade. Each testing phase done in conformance with the Facets 4.71 business requirements, functional requirements, and non-functional requirements identified for this program.
- There are various components to the upgrade and covers multiple functional areas within the Facets System. Testing required by: SIT, User Acceptance, Automation Regression, and Performance. Positive testing performed to validate the changes as a result of the upgrade, and negative testing performed against unchanged functionality to ensure it still worked correctly.
- The Enterprise Test Architect role assumed overall responsibility for the success of the test plan and execution for all phases of testing. Managed over all Requirements Traceability Matrix and Vendor Coordination.
- Worked with WellPoint Enterprise Teams to evaluate ICD-10 Approach , and Strategy
Environment: Windows XP Professional, FACETS 4.41 / FACETS 4.71 application Visual Studio 2005, SQL Server, Sybase client database, Hyperion Performance Suite 8.0, SQL Advantage, Advanced Query Tool, Citrix Web Interface, OWEN tool, Enterprise Transaction Manager, Networks for Pricing and Claims, UNIX Servers, NAS directory, Java, J2EE, PVCS, Perforce, CVS solutions framework, Web Sphere V 6.1,6.2, IBM Rational Test Manager, IBM Rational Functional Tester, IBM Rational Clear Quest, Mercury Quality Center, Mercury Quick Test Pro, Mercury, VMware, MS Visio, and MS Project, Collaboration Center
Confidential,CO
Sr Project Manager/ Testing Engagement Manager
Project: Pro-Serv Test Factory, FACETS Automation
- Worked along with Trizetto manager as point of contact for the project and worked over site for the planning, preparation, execution and management phases of the project.
- Worked with Trizetto FACETS SME’s for project support as defined by the Trizetto project manager
- Collaborated with the Trizetto project manager in the creation of the approach, project plan, automation dashboard and communication plan for the FACETS Automation.
- Primary Onshore contact for assignment of tasks and the tracking of deliverables and resolution of issues for the off shore resources and provided status reports as designated by the Trizetto project manager as well as led the status calls with the assigned off shore resources for the FACETS Automation package.
- Handled business critical projects on FACETS, NETWORKS, CARE ADVANCE etc.
- Ownership of quality of the Project along with the Trizetto Project Manager
- Planned, Defined and Executed Testing
- Created simplified versions of Test Plan and Test Case Templates along with templates on Status Reporting for entire Project team
- Resource Planning and Developed Schedules
- Time and cost Estimation
- Reviewed available FACETS Automation framework at Trizetto
- Worked with Trizetto PM on Budget areas
- Controlled Quality
- Managed Risks and Issues and Risk Analysis
- Scalability, Interoperability and Portability Analysis
- Team Leadership, mentored resources
- Strategically influenced the strategy and work in conjunction with onshore and offshore teams
- Managed Vendor and Partner relations
Environment: Visual Studio 2005, SQL Server, Sybase, Java, J2EE, PVCS, Perforce, CVS solutions framework, WebSphere V 6.1,6.2, Mercury Quality Center, Mercury Quick Test Pro, Mercury, VMware, MS Visio, and MS Project, FACETS application, Collaboration Center
EDUCATION:
- Master of Computer Applications (MS)
- Bachelor of Electronics (BS)