Dispath Supervisor Resume Dallas, TX - Hire IT People

SUMMARY:

Self - motivated and dependable while achieving high performance with minimal supervision.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Dispath Supervisor

Confidential - Dallas, TX

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Overseer of a High demand call cecenter
Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
Provided onsite training.
Inputted information from customer calls and onsite service visits into the company's system using .Trapeze4
Effectively controlled the release of proprietary and confidential information for general client lists.
Monitored multiple databases to keep track of all company inventory.
Organized and coded all documents related to due diligence for acquisitions.

Assistant Store Manager

Confidential - Lanham, MD

Led teams in the planning, implementation and execution of merchandising and operating initiatives.
Handled all scheduling for store shifts to ensure proper staffing at all times.
Performed daily activities in a timely manner, including managing the housekeeping and inventory needs of the store.
Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to the team.
Assisted in the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and results.
Coached and developed store associates through formal and informal interactions.
Resolved customer problems by investigating issues, answering questions and building rapport.
Held each team member accountable for achieving brand and performance goals.
Offered exceptional customer service to differentiate and promote the company brand.
Maintained friendly and professional customer interactions.
Answered customers' questions and addressed problems and complaints in person and via phone.
Answered customers' questions and addressed problems and complaints in person and via
Communicated store policy violations to the leadership team in a timely manner.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Community partnership Representative

Confidential - Washington, DC

Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Organized and coded all documents related to due diligence for acquisitions.
Effectively controlled the release of proprietary and confidential information for general client lists.