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Senior Consultant (site/team Lead) Resume

Washington, DC

SUMMARY:

  • A top - performing Senior Information Technology Professional credited with combining program management with team leadership skills in complex and challenging information technology environments. Over 26 years in Information technology and managerial roles. Strong expertise in systems architecture, network and desktop operating systems, hardware, software, database management systems, and communications. Highly accomplished in leading the development and implementation of systems optimization projects and operations. Assisting organizations prepare to meet obstacles and exceed expectations in the ever-changing world of information technology.

AREAS OF EXPERTISE:

  • Program Management
  • Information & Systems Security
  • Help Desk Management
  • Team Building & Leadership
  • Audio/Video Integration
  • Telecommunications
  • Information Technology Support
  • Engineering
  • Staff Training/ Development
  • Complex Systems Integration
  • Budgeting & Forecasting
  • Comm/Gov Sector Processes

PROFESSIONAL EXPERIENCE:

Confidential

Senior Consultant (Site/team lead)

  • Implement PMP framework
  • Interfaces with the FBI Task Lead(s) for daily TO performance
  • Access technical expertise from teaming partners, as required
  • Support ITMS by reviewing requirements of the prime development contractor and working with stakeholders to understand the requirements while reporting possible conflicts and resolutions
  • Support testing (utilizing DOORS, AWS (Amazon Web Services) SCRUM, Agile and waterfall) scenarios utilizing hands-on testing of system functionality, identifying anomalies and diagnosing possible causes
  • Support program/project stakeholders by researching and reviewing issues with regard to CJIS Division governance; prepare and providing technical presentations on ITMS initiatives
  • Monitoring the status of programs and projects and notify ITMS of pending schedule events. Maintain schedules as requested by ITMS as well as coordinate events with other contractors and ITMS personnel
  • Provide EVM analysis of the ITMS programs and projects; review information provided by the development or integrator contractor to determine project financial status
  • Support ITMS in managing major IT program budgets through review of the allocation of resources and advise on areas where cost savings may be realized

Confidential

Senior Consultant (Business Case Analyst team Lead)

  • Perform integration and collaboration duties between projects, working groups and agency leads. Enabled Mission networks to support information sharing and develop next-generation technologies to meet future mission requirements through oversight, governance, technical guidance, business process re-engineering and development
  • Duties include: data collection, data normalization, life cycle cost and benefit analysis, software cost estimation, cost model development, cost and benefit risk analysis, mulch-criteria decision making analysis, and other technical analyses as needed
  • Initiate technical requirements collection to develop standards and technical specifications of common community concern for networks
  • Works closely with IT infrastructure staff, users, and stakeholders to effectively and efficiently elicit requirements, streamline processes, improve access to information, and define business and technical needs
  • Develops project deliverables including meeting minutes, weekly activity reports, project charters, requirements specification documents, as-is and to-be process maps and narratives, and business cases that support and justify IT capital investments
  • Conducts market research and analyses of solution alternatives, including cost-benefit, risks, issues, feasibility, and schedule
  • Designs/re-designs workflows and processes to eliminate bottlenecks, chokepoints, pain points, and waste to improve productivity, decision making, and the utilization of assets and resources
  • Provides thought leadership to help clients fundamentally rethink how they do their work in order to dramatically improve customer service and reduce operational costs
  • Provides project management support, including identification and management of project issues and risks assistance with design mockups, leading functional teams, performing benchmark analyses, and analyzing project data

Confidential

Systems Infrastructure/Integration Manager

  • Justifies investments in real-time business intelligence systems by demonstrating the business value of faster decision-making capabilities
  • Perform a wide variety of complex business and investment analyses, including: cost, benefit, economic, and other related quantitative and qualitative studies and analyses for Confidential Diplomatic Security (DS). Individuals will provide analytical solutions, including development of program life cycle cost estimates (LCCEs); capital investment program analysis
  • Manage compliance of 128 SLA’s, bringing site into compliance and minimize risk
  • Develop and present briefings to senior leadership
  • Maintain Command and Control of service/network events
  • Supervises a team of 15 that has over-site of 650 servers and 220 applications
  • Successful track record evaluating outcomes, developing and implementing business process improvements.
  • Provide program management support: serving as cradle to grave project oversight
  • Provide expertise on resource management and allocation, risk mitigation, communications, project plans, project deliverables, actions/issue resolution, scheduling, cost, quality assurance and contract negotiation
  • Manage the activities of team members involved in the design, documentation, development, modification, testing, installation, implementation, and support of new or existing IT infrastructure solutions
  • Assigns work to subordinates, including mentoring and training and other duties as assigned
  • Develop strategic plan for Enterprise Network and Telecommunications systems to ensure IT is aligned with business needs and security awareness
  • Provide leadership, direction, coaching and mentoring for team members to ensure the long term health and success of team

Confidential, Clarksburg, WV

Program Manager - IT Support/Engineering

  • Spearheaded the short and long-term vision for IT infrastructure projects within the organization.
  • Serves as an IT project manager, coordinating resources, budgeting, analyzing business and system requirements, providing technical direction, and monitoring the status of tasks
  • Supervises a team of 12 that has over-site of 400 servers
  • Prepare and present comprehensive technical reports, both orally and in writing, to communicate effectively with senior management and professional employees with widely varied backgrounds and occupational levels
  • Provide expertise on resource management and allocation, risk mitigation, communications, project plans, project deliverables, actions/issue resolution, scheduling, cost, quality assurance, contract negotiation, policies and procedures, project documentation standards, executive presentations, organizational structure, contract requirements and best practices
  • Coordinated and oversaw project rollouts of new software/hardware packages being rolled out across the DOJ
  • Responsibility to interface with various internal and external clients, and audit agencies, to establish communication, cooperation and compliance of information security standards and requirements
  • Provides Senior Management reporting as to the effectiveness of security controls and conditions
  • Assigns work to subordinates, including mentoring and training and other duties as assigned

Task Manager

Confidential

  • Task Manager on multi-million dollar nationwide IDIQ TO contract for the FBI involving systems design/development; network and security; biometrics; rapid prototyping; and more throughout the DOJ
  • Provided support to the Program Manager in working with resources from 15 large and small teaming partners
  • Coordinated PMO-level technical and financial reporting procedures using Powertek’s EVMS

Program Manager

Confidential

  • Served as Program Manager for IT system implementations; directed staff, managed project plan, provided industry best practices for decision making, reported to executive team and primary point of contact for clients
  • Coordinated with project teams on development of a DCR (Data-Center re-alignment) plan
  • Provided over-site of a 110,000 square foot data-center
  • Supervises a team of 15 that has over-site of 719 servers and 180 applications
  • Developed strategic visions, business plans, and technology assessments for the client trying to acquire and/or implement IT solutions; negotiated contracts
  • Performed system build and acted as a technical advisor to client IT staff; assessed technical requirements; developed Requests for Proposals (RFPs)
  • Prepare and present comprehensive technical reports, both orally and in writing, to communicate effectively with senior management and professional employees with widely varied backgrounds and occupational levels

Confidential, Washington, DC

IT Deputy Program Manager

  • Lead a team that was responsible for a variety of tasks to include imaging, distribution, call center, research, web design, application development, and IT management
  • Managed a portfolio of projects and services with responsibility of overall execution
  • Supervises a team of 82 that has over-site of 710 servers and 202 applications and COOP program
  • Provided operational management overview and driving productivity improvement initiatives
  • Drove the usage of SDLC and other key measures to significantly improve project delivery
  • Ensured the appropriate metrics, resource planning and program management methodologies are applied to drive success.
  • Handled contract discussions and negotiations through all phases to signing and eventual completion of projects
  • Tracked team member performance against schedule and targets, providing feedback, resolving issues, and coordinating changes to enhance project performance

TECHNICAL SKILLS

Application Development: MS Visio, MS Project, MOM, Eye-Retna, virtual server, ESX and GSX VMware, DOORS, JIRA,Amazon web services

Desktop: Remedy, MS Office Suite, Word Perfect Suite

Hardware: IBM, Dell, Compaq, HP, Gateway, Cisco, KG encryptors

Methodologies/Techniques: ITIL, CMMI, EVM, Waterfall, Agile

Network Software/Communications: Cisco, Bay networks, SolarWinds, NetIQ

Operating Systems: MS Windows, Linux, Solaris, Novell

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