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Project Manager/product Owner Resume

Austin, TexaS

SUMMARY:

  • Information systems Professional with experience in anticipating and understanding customer expectations, and ensure customer requirements are met and expectations appropriately managed. Able to build partner relationships with customers, and focus on solving their problems.
  • Experience in Project planning, estimating, tracking, management, providing guidance, and direction for Technology and Infrastructure risks and controls.
  • Proficient in COTS, custom application hosting, deployment, upgrades, patching and maintenance.
  • Possess extensive experience in managing projects through the full project lifecycle, encompassing specification, development, testing and implementation.
  • Worked in the latest software implementation environments, J2EE environments with good knowledge in the designing of Portals, System Migration, Oracle databases, Data warehouse and BI.
  • Full systems development lifecycle experience with a good knowledge of six sigma, SOA, Cloud, Data Centers, different technologies and tools (RTC, RQM, Rally, Jira and Clarity).
  • Excelled in overseeing multiple projects directed toward strategic business and organizational objectives.
  • Highly motivated, organized and results oriented with excellent interpersonal, communication and presentation skills with capability of adapting to new and fast changing technologies.
  • Responsible and accountable for the management of multiple projects directed toward strategic business and other organizational objectives.
  • Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, including those external to the organization.
  • Managed cost, schedule, and performance of projects, while working to ensure their ultimate success.
  • Maintained continuous alignment of program scope with strategic business objectives, and made recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
  • Coached, mentored and led personnel within a technical team environment.
  • Presented periodic Dashboard reports on current projects, future opportunities and client issues.

PROFESSIONAL EXPERIENCE:

Confidential, Austin, Texas

Project Manager/Product Owner

  • Managed relationships between the internal project team, Client, and additional key stakeholders to ensure that sufficient coordination efforts were in place.
  • Defined LOE for User stories in Team Foundation Server (TFS),
  • Conducted Project Kick off meeting, daily standups, Sprint planning meetings, Sprint Review, Sprint Retrospective and Performance review meeting.
  • Tracked the Project Cost, Timeline and Scope. Ensured Confidential processes and templates being used consistently throughout the project.
  • Documented and developed detailed communication plan to ensure timely and effective communications took place throughout the project lifecycle.
  • Logged detailed project risk to ensure that risks were identified and mitigated per the documented plan. Tracked issues in issue log and included them in weekly status report.

Confidential, Chantilly, Virginia

Project Manager/Product Owner

  • Served as the liaison between business users, technology teams and operations.
  • Established production issues and incidents meeting with business subject matter experts and the technical team.
  • Created and implemented strategic and tactical plans. Coordinated and monitored budgets, resources, and infrastructure. Performed Cost Benefit Analysis and Created RFI and SWOT analysis document for vendor selection.
  • Worked closely with the client. Ensured adequate levels of documentation are produced as part of the technical solution.
  • Developed and maintain a Communications Plan and kept the business and IT communities appraised of project plans and related implications. Tracked the Project Cost, Timeline, Scope and Managed the Team.
  • Responsible and accountable for the management of multiple projects directed toward strategic business and other organizational objectives.
  • Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, including those external to the organization.
  • Managed cost, schedule, and performance of projects, while working to ensure their ultimate success.
  • Maintained continuous alignment of program scope with strategic business objectives, and made recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
  • Coached, mentored and led personnel within a technical team environment.
  • Presented periodic Dashboard reports on current projects, future opportunities and client issues. Ensured the hand - over to operational support (Infrastructure Support, Applications Support and Service Management).
  • Performed risk analysis, Impact analysis on other systems and forcasted capacity using Clarity Tool. Made sure new implementation hasn’t impacted other systems/ related projects.
  • Ensured projects are planned and executed in-line with the PMO approach: Created Status reports, tracked the Project and resolved the Project issues.

Confidential, College Park, Maryland

Project Manager/Product Owner

  • Communicated project expectations to the Product manager, project team members, upper management and other stakeholders in a clear and concise fashion.
  • Facilitated Daily scrum meetings, sprint planning, sprint review, and sprint retrospective. Defined the capacity of the project and LOE for the User Stories. Tracked the Project Cost, Timeline, Scope and Managed the Team.
  • Significantly improved stability and reduced production critical defects. Transitioned to continuous integration methodology that resulted in velocity improvements.
  • Measured and monitored progress at clearly defined points in the process to ensure that the project is delivered on time, within budget, and that it meets or exceeds expectations. Created Status Reports.
  • Managed and executed project deliverables in line with the project plan and milestones.
  • Changes and Releases were logged in RTC, to provide transparency on product and sprint backlogs
  • Ensured deliverables meet required quality standards.

Confidential, Glen Mills PA

Project Manager

  • Facilitated Daily scrum meetings, sprint planning, sprint review, and sprint retrospective. Worked on Product Backlog Participated in defining the solution capabilities required to transition from the DP to the DPC ( Confidential ) and DP will not be needed once the transition is complete. The goal was to ensure smooth transition from the old to the new. This may include operating the old and new systems in parallel during the transition period, migration of information.
  • P repared Change Management Strategy and Plan to support effective implementation.
  • Resolved Team and Stakeholder conflicts. Managed offshore teams.
  • Tracked the Project Cost, Timeline, Scope and Managed the Team.
  • Performed Impact Analysis and developed risk mitigation and contingency plans.
  • Managed and maintained the infrastructure of the organization in Access.
  • Implemented short and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements using contemporary technologies that may exist local and external.

Confidential, Merrifield, VA

Product Owner

  • Facilitated Daily scrum meetings, sprint planning, sprint review, and sprint retrospective. Worked on Product Backlog, and Managed Sprint Backlog. Created Sprint Burn down, chart. Communicated effectively with the internal customers, program owners, and between teams within the organization.
  • Served as the liaison between business users, technology teams and operations.
  • Followed agile best practices (defined Product vision, Prioritized Backlog in Jira, Regular refactoring, check-lists, and Simple design, Code review/approval).
  • Performed product Backlog grooming and Acceptance Criteria. Ensured risks inhibiting realization were highlighted. Defined the capacity of the project and LOE for the User stories. Defined the Risk and Issues. Created weekly internal and external reports.
  • Tracked the Project Cost, Timeline, Scope and Managed the Team.

Confidential, Vienna, VA

Lead Business Analyst

  • Gathered the requirements using (Agile) scrum methodology for VBMS (Veteran Affair system) and followed six sigma in defining the metrics. Managed the requirement in RTC. Facilitated Daily scrum meetings, sprint planning, sprint review, and sprint retrospective. Worked with Product owner on Product Backlog, and Managed Sprint Backlog.
  • Created Process flow diagrams for the existing and New System.
  • Created Process Re-engineering diagrams. Provided efficient and effective solutions and defined LOE for potential options.
  • Documented the results of the COTS evaluation detailing how each product scored against each requirement area.
  • Used SharePoint for content management. Conducted Functional and System Integration Testing on VBMS application. Created test cases and test scripts in RQM and mapped the test cases with the user requirements in RTC.

Confidential, McLean, VA

Senior Business Analyst

  • Gathered the Business and System Requirements (SSD) for LIHTC (Access) Reports.
  • Created Process flow diagrams for twenty two reports and made recommendations of Business process improvements using six sigma and defined metrics for the processes.
  • Extracted the source tables, source names for the tables from the database. Created adhoc reports in excel.
  • Created Test plan and Test cases. Documented twenty-two reports.

Confidential

Lead Business Analyst (Contractor)

  • Created Functional requirement specification (SRS) document to capture all the functional requirements for the newly developed web system was developed Agile Methodology. Logged requirements in SharePoint.
  • Created Process flow diagrams for AS- is and redesigned the new system and created the process diagrams for the new system.
  • Worked on converting functional requirements into technical/solution specification document.
  • Responsible for interacting with developers and help them understand the requirements and worked on technical requirements
  • Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders. Understanding the functionality of the application.
  • Met with all developers and project stakeholders to lead a kickoff meeting. Defined and introduced the project, team members' roles, and key deliverables. Mapped out timelines, milestones, communication processes, question and answer session. Assisted the management in Implementation of Enterprise Architecture.
  • Designed the system (new requirement) for enrolling students in Confidential systems and hiring teachers for Confidential .
  • Created Test cases and used SQL extensively to review data and validate test results.
  • Created Activity Diagrams, and Data Diagrams in MS Visio.
  • Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on daily basis.
  • Defined Web standards for Confidential Applications and Performed risk analysis and Impact analysis on other systems.

Confidential, Mclean, VA

Senior Business Analyst (Contractor)

  • Gathered the new requirements for multifamily system and created a requirement. Created a process diagrams. Used Agile Methodology.
  • Executed of data warehouse technology strategy to Reporting design and analyzed data source to highlight data quality issues.
  • Updated the BRS and MDR and Mapped the BRS with metadata Repository. Acted as a liaison between technology and a multifamily business. Queried Access to validate the metadata.
  • Used SQL queries to check the data quality & verified and validated the results. Created test plan and test cases. Performed Regression Testing. Developed and prepared process to move Cognos Planning data to Data Warehouse
  • Managed Functional and Non-Functional Requirements in DOORS.

Confidential, Phoenix, AZ

Lead Business Analyst

  • Trained developers, managers and other members of the team in Planning, Resource (Capacity) Planning and Forecasting Modules of Clarity Tool.
  • Mapped source tables to a destination tables by supplying a custom transformation.
  • Performed Gap analysis between (EPIC), reporting tool and the desired Smart reporting (Business Object) tool. Learned solutions to leverage to address those gaps.
  • Gathered Business Requirements for Resource management resource management, capacity planning, and Risk management modules of clarity tool. Prepared Business Process Models that includes modeling of all the activities of business level. Created Use Cases, RTM and SRS document.

Confidential, Fredricburg, VA

Lead System Analyst (Contractor)

  • Gathered Business Requirements and created system specification document, and created Activity Diagrams. Proposed solutions and approach to closing gaps via process re-design and system functionality.
  • Performed risk analysis and Impact analysis on other systems
  • Data Dictionary with Access and SQL .Defined the attributes of FNOL.
  • Created Use Cases for FNOL System Requirement Specification document
  • Worked on Requirements Traceability Matrix (RTM) for functional coverage. Created Test Cases. Tested the FNOL application and logged the defects in Jira.

Confidential, Oak Hill

Senior Business Analyst

  • Gathered Business Requirements analyzed data/workflow and defined the scope. Met with client to determine user requirements and goals, thus converting User Requirements into Business Requirements and User and Functional Requirement Specification.
  • Replace existing Billing Profile with this New Profile with Portals. Facilitated collection of System specification Requirements from system users and prepared Business Requirement documents.
  • Followed the UML based methods using MS Visio to create Use Case Diagrams
  • Assessed the flaws in the existing as-is system and made clear recommendations of Business process improvements and BPR, incorporated them in the future to-be system design.
  • Maintained information of network infrastructure components with a major focus on WANs, Network Management Systems and Firewall/Router/Switch configuration and maintenance.

Confidential

Senior Business Analyst (Contractor)

  • Gather business requirements from clients and parse them into business rules and technical / software requirements specifications to aid in software development.
  • Developed a Use Case model to maintain the traceability of requirements through requirements gathering, system testing, regression testing and user acceptance testing.
  • Conducted focus group sessions and surveys to assess operational needs and potential impacts. Evaluated technological alternatives, completed risk assessment and created framework for implementation.
  • Prepared Workflow diagrams analyzed AS IS and TO BE scenarios, designed new process flows and documented the business process and various business scenarios.
  • Various versions of the documents generated during the project were maintained and managed using Rational Clear Case.
  • Tested the final application for Usability testing to verify whether all the User Requirements were catered to by the application and queried SQL server 7.0 (which the central database server for entire application) to test the data.
  • Created presentation concepts using MS PowerPoint. Extensively involved in business planning and coordinating business processes. Created suitable business process documentation and periodically updated and edited older versions.

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