SUMMARY:

Energetic, self - motivated, analytic, creative, and results-oriented IT professional has over 20 years experience in software development, with solid program management skills. Successfully managed a variety of projects such as, web development, data warehousing, data conversions, technical documentation, legacy mainframe applications, migrations, and maintenance projects. Solid communication skills and proven leadership ability also able to successfully manage multiple programs within budget and defined time frames.

SKILL:

SDLC, SCRUM, Agile Development, MS Project, QuickBase, Oracle SQL, DB2, Planview, WebSphere Portal Server, Java, HTML, .Net, Project, MS Office Suite (Excel, Word, PowerPoint, Access, and Outlook). COBOL II, SQL/QMF, CICS, VSAM, TSO/ISPF, JCL, Natural, SAS, OS/2, Unix, XPEDITER, Intertest, ProEdit, SPUF1, Endeavor, NDM, PVCS Tracker, Remedy (AR System), Crystal Reports, Lotus Notes, Adobe Acrobat, Visio, MS.

EXPERIENCE:

Confidential

IT Sr. Project Manager

Responsibilities:

• Working with Confidential PMO to provide Project Management services to Confidential.
• Managed infrastructure projects, application migrations and states offices move projects
• Oversees the full project management life cycle and software development life cycle for the implementation of highly complex, large-scale, strategic IT and business initiatives.
• Assure all projects follow the project lifecycle in accordance with accepted PMO principles, using SDLC methodology
• Provided both verbal and written communications regarding project status, risks and issues
• Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
• Assist and advise Project Sponsors and teams to the best use of project management disciplines and approaches within a fast-paced, high tech environment
• Develop positive relationships with Project Sponsors and teams to enable the PMO to provide support including facilitation, tracking and reporting on projects, and
• Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels
• Established and maintained project schedules and financial reports to reflect progress.

Confidential

IT Sr. Program Manager

Responsibilities:

• Responsible for implementing a Web Base Case Management solution to support the new Confidential program’s surveillance, screening and referral services. This was designed to address the need for early identification of children at risk for developmental and behavioral problems.
• Take a proactive approach to owning the projects assigned. This includes shepherding, planning, and administration from project initiation through closeout following the established project services process.
• Gathered, analyzed, refined and decomposed requirements into a more refine set of requirements for both Confidential and Confidential programs.
• Perform Application Tester Activities for all enhancements and major releases.
• Designed and developed User Manual and course materials for Confidential .
• Conducted sessions for users of Confidential on an ongoing basis.

Confidential

IT Sr. Program Manager

Responsibilities:

• The services required by this position are to provide project management/coordination services across the portfolio of planned DOC IT enhancement projects.
• Responsibilities included development of a work plan, ensure compliance to basic software development lifecycle including Scrum, review requirements, track issues, document decisions, follow up with team members, promote knowledge sharing, ensure schedule compliance, and create risk mitigation strategies.
• Managed a budget of $7million
• Participated in the on-boarding process of the project teams, include hiring and firing.

Confidential

Information Technology Director

Responsibilities:

• Acted as primary customer contact for information technology (IT) and process improvement program activities.
• Provided data and IT support to Risk Adjustment Data Validation Project ensuring accurate data is provided to our customer at the Centers for Medicare and Medicaid Services (CMS).
• Provided leadership for the application development of the Fraud and Detection program for CMS.
• Managed the ICD-9 to ICD 10 conversion process.
• Monitored and directed day-to-day operations of the assigned program/project to ensure that policies and procedures are being followed, and that goals and objectives are being met.
• Directed all phases of the program/project from proposal through execution, including negotiation of contract terms and contract changes with the customer and proposes follow-on activities.
• Travelled to client or company sites to attend meetings regarding project issues and status.
• Directed program review sessions with customers to discuss cost, schedule, and technical performance.
• Established milestones and monitored adherence to contract terms and schedules.
• Managed department and project/program budgets.

Confidential

IT Sr. Project Manager

Responsibilities:

• Managed projects to support the Information Services line of business (hardware, software, storage, and network).
• Assure all projects follow company project lifecycle in accordance with accepted Project Management principles, using Scrum/Agile methodologies where appropriate to meet ISO and SOX compliance.
• Provided support for Web Services and Service Oriented Architectures, to include Content Dissemination over the Web, Security and Authentication, E-commerce, Cloud provisioning and SaaS.
• Created and maintained project plans addressing scope, timeline, budget, resources, risks, stakeholders, and communication.
• Established and maintained project schedules and other PM artifacts ensuring documents are kept current when posted on the PMO’s SharePoint portal.

Confidential

IT Sr. Project Manager

Responsibilities:

• Worked with appropriate engagement stakeholders to document customer (business) requirements and ensured those requirements were analyzed to document the functional and technical requirements used to implement the solutions.
• Created and maintained project plan addressing scope, timeline, budget, resources, risks, stakeholders, and communication.

Confidential

IT Development Manager

Responsibilities:

• Managed a team of onshore/offshore Developers and Testers consisting of 10-16 members, providing leadership, motivation, and overall team management.
• Project Manager for the on-boarding of student loans from the Department of ( Confidential ) into Confidential .