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Scrum Master Resume

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San Jose, CA

WORK EXPERIENCE:

Scrum Master

Confidential, San Jose, CA

Responsibilities:

  • Scrum Master for 2 scrum teams (on/ offshore) on supply chain software development project ensuring collective ownership and commitment to goals and stories
  • Led agile rituals; estimation, team grooming, stand - ups, sprint planning sessions, estimations
  • Ensured accurate workload commitments resulting in on-schedule sprints
  • Owned data, documentation for project team; implemented central storage/ access increasing organization
  • Shielded teams from blockers reducing wasted time
  • Developed and implemented multiple methods for tracking and reporting progress
  • Partnered with cross-functional stakeholders to implement continuous process improvements
  • Authored realistic sprint plans ensuring deadlines and targets met for project on tri-weekly basis
  • Authored initial test cases and QA examples

Project Manager

Confidential, Sunnyvale, CA

Responsibilities:

  • Led requirements gathering across multiple teams for early adopter software implementation project
  • Outlined process alignment streamlining efforts for disparate support teams, vendor
  • Authored, owned, published FAQ and troubleshooting library, centralizing knowledge for entire implementation
  • Developed and implemented metrics dashboard for tracking and tasking support requests, decreasing turnaround time

Project Manager

Confidential, San Jose, CA

Responsibilities:

  • Analyzed and re - engineered business processes for 200+ person product management department
  • Partnered closely with stakeholders to implement continuous process improvements
  • Established measurements and targets to improve process effectiveness and efficiency
  • Analyzed workflows to understand needs & determine objectives
  • Advised entire org on processes and productivity optimization
  • Authored and maintained project documentation, driving organization

Project Coordinator

Confidential, Mountain View, CA

Responsibilities:

  • Obtained/ leveraged feedback to understand business needs improving workflows
  • Consulted with leadership to understand reporting needs
  • Developed and maintained project plans for cross - functional projects
  • Managed development workflows simultaneously for multiple departments
  • Defined and prioritized key initiatives for learning and development program across 3 different business units

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