SUMMARY:

• Directly managed all aspects of the project lifecycle and worked with matrix business corporate and IT partners to oversee all phases of the project. Leadership and experience in these areas:
• Implementing Enterprise COTS solutions
• Proficiency and experience using SDLC
• Waterfall and Agile methodologies
• Change Leadership,
• Information Security Compliance Audits around
• Applications and Operations,
• Identity Access Management,
• Data Loss Prevention;
• Identifying Threats and Remediating Vulnerabilities
• Cyber Security,
• Technology Risk Management,
• Leading Business and Technology Integration.
• Acceptance Test Driven Development
• Designed and implemented interfaces to access and record data remotely into a database: Accounting, Financial and Payroll. This decreased operational costs of integrating data across some 300 business units, and improved customer service delivery.
• Delivered large scale cyber security initiatives. Championed SDLC process. Led Cyber Security provisioning in compliance with enterprise policies and procedures. Managed across multiple levels of technology delivering initiatives that brought together technology services, processes and people to ensure a positive customer experience.
• Led COTS and re - engineering implementation projects that were delivered on time and on budget. Drove continued product improvements based on ongoing customer research and usability studies. As Scrum Master participated in Sprint planning, task estimates, task sequencing, Sprint reviews and Retrospectives.
• As a change agent, enabled more efficient and productive services, as well as high quality customer experiences. Established a set of Change Management practices that ensured projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations. Drove clarity around business needs.
• Consistently delivered an entire project lifecycle, including: definition of project plans, resource allocation, and management of project risks, scope, schedule, and delivery of value. I have interacted with users to solicit requirements and feedback. Proficient at technical business writing, including functional requirement specifications, workflows, use-cases and other documentation methodologies.
• Holding Active Public Trust Clearance.

PROFESSIONAL EXPERIENCE:

Confidential, Tysons Corner, VA

Senior Program Manager

• Managed all phases of lifecycle, and managed and facilitated implementation and use of project standards - I provided leadership and direction for projects from concept to implementation, injecting some best practices and innovations in the change management processes.
• Led technical staff, and ensured requirements are clearly defined.
• Set quality standards, balanced scope, quality, effort, risk and timeline to achieve project deliverables.
• Controlled configuration and change management and facilitated discussions and conflict resolutions. In addition, I coached and supported continuous improvement within the team.
• Planned, organized and controlled assigned cross functional projects. Identified and documented the requirements and scope of the project, the available budget and resources - translated the requirements into detailed technical system specifications and served as liaison among the stakeholders, leading business transformation efforts, using Agile approach.
• Escalated any risks that required mitigation, and tracked project issues for resolution - reported progress of the activities, actual and planned estimates, funding levels and burn rate.
• Implemented change management transformation and ensured the impact of changes is clearly documented through testing and product owner review and approvals, before deployment.
• Adapted departmental plans and priorities to address resources and operational changes.

Confidential, Fairfax, VA

Senior IT Project Manager

• I supported commercial client and performed a critical role in planning, scheduling, monitoring and execution of the project, schedules, resources, managing and stakeholders’ expectations for programming solution of practical Network-based IT controls development using Jira. The scope was to improve the customer service of Cyber Security Controls Exceptions management, to ensure the central Cyber Security Control Team and customers can communicate automatically on the status of the development and implementation of remediation of the Cyber Controls, and adequately manage the company’s Risk. Adhered to recommended practices per PMBOK, ITIL, and FISMA.
• Ensured on-time and on-budget delivery of projects through organizing, developing and routinely forecasting project plans and project budget. Built strong collaborative relationships with business stakeholders and developed a deep understanding of their business objectives that were translated into developing a Jira-based solution for Cyber controls exceptions management.
• Performed IT controls assessment, identified threats and vulnerabilities, and developed recommendations that improved the business value of the processes in both the internal and client-facing controls, and added value to the business transformation solutions.
• Used the Agile methodology in developing the Mobile software. Ensured that there was a strong and effective governance and program/project management while dealing with the complexities and demands inherent in the software development and the integration of HIPAA IT security controls compliance. Resolved the risks associated with the gaps in requirements via documentation, iterative testing and collaboration with users during the scheduled Sprint sessions.

Confidential, Washington D.C.

Project Manager

• Supported IT Service Management (ITSM) best practices, to build and lead Change Management protocols. Responsible for assessing risk, defining IT controls’ procedures, technologies and identifying controls deficiencies with data protection, infrastructure operations and direction of security external and internal controls.
• Organized and led IT controls and project status reporting.
• Led Microsoft servers’ replacements and hardened the baselines of the new servers.
• Identified the required IT controls for managed risks and performed delivery planning for migrating legacy Exchange data into a Cloud Environment.
• Championed implementation of best practices for process improvement initiatives, and technical and business transformation execution.
• Assisted in designing the required IT controls into the SharePoint system that automated status reporting through a dashboard.
• Ensured project management practice was aligned to PMBOK.
• Led business transformation by initiatives to develop dashboards to maintain status/quality of IT controls over telecommunications vendors’ re-wiring service delivery for Data Center’s nation-wide upgrade solutions efforts.

Environment: Windows, Remedy, SharePoint, MS Office Suite products, MS Office 0365, VisioProsight, Budgeting Applications.

Confidential, Washington D.C.

Project Manager

• Led business transformation and change management by successfully implementing software development projects, providing leadership in developing IT controls and collaborating with customers to develop strategies and solutions for in corporation of regulatory compliance controls. Responsible for developing and implementing change management processes, using Agile approach.
• While supporting multi-platform processing environment, assisted with training stakeholders on the best practices and required compliance with mandatory IT security controls.

Environment: Windows, Remedy, SharePoint, MS Office Suite products, MS Office 0365, VisioProsight, Budgeting Applications.

Confidential, Washington D.C.

Project Manager

• Managed enhancements development and release implementations: software, hardware upgrade and system/network software patch implementations.
• Assessed IT controls and their compliance with the NIST. Managed interdependencies and NIST
• Risk Management Framework - the reviews of the IT security and internal controls consisted of identifying and documenting business and system functionalities, and any risk they carried. Formal recommendations with appropriate remediation steps were presented to customers.
• Ensured reliable project change management controls processes and procedures were followed.

Environment: Windows, Remedy, SharePoint, MS Office Suite products, Visio, Budgeting Applications.

Confidential, Washington D.C.

Project Manager

• Responsible for IT Portfolio Management of tactical and strategic systems and their integration..
• Led GRC activities in PMO. Ensured web design’s compliance with required financial and IT security control compliance. Completed information security accreditation process. Provided guidance on priorities’ settings based on business impact and agency initiatives - used PMBOK, COBIT, NIST and FISMA as acceptance guidelines. Tracked POAMS for completion of risk remediation.
• Performed ROM Cost, gathered requirements, and aligned to IT standards. Worked with multiple data center clients and customers (i.e., project and application teams) to develop strategies for complex server builds and application conversion and migrations.
• Responsible for ongoing recommendations, and insertion of best practices in business continuity, high availability, backup, recovery and archiving. Responsible for capacity planning.
• Developed, tracked and reported on Service Level Agreement compliance for existing service contract agreements.
• Led change management transformation by leading the Engineering Committee sessions to evaluate incoming projects for operational impact to the client’s systems and network architecture, and coordinated implementation of strategies to mitigate any negative effects.
• Led business transformation by coordinating and facilitating enterprise systems integration, business process development, release launches and operations.

Environment: Windows, Remedy, SharePoint, Team Tracking Modeling, MS Office Suite products, MS Project, Visio.

Confidential, Washington D.C.

Project Manager

• Directed Data Center migration, validating test readiness of data bases migration,
• interfaces/network connectivity with external and internal entities, and assessed reliability and completeness of IT controls in migration project plans for moving the production activities to a new Data Center, in a different State.
• Executed Independent Verification and Validation (IV&V) programs in compliance with IEEE
• guidelines. Collected data for reporting Earned Value.
• Provided guidance on IT implementation processes/controls, ensuring adequate and reliable IT
• controls are in place for authentication and issues resolution.
• Ensured de-activation of old Data Center equipment was adequately controlled.

Environment: Windows, Remedy, Inventory Systems, MS Office Suite products, MS Project, Visio

Confidential, Washington D.C.

Project Manager

• Championed COTS implementation product re-engineering and implementation for some 130 offices - used SDLC as quidance. Used FAAR for procurement cycles. Significant leadership experience in program management, with strong PMBOK and program management practice, managing virtual off-shore team, consultants/vendors, matrixed project team composed of Network Engineers, Database Administrators, technical programmers, SME’s, off-shore programmers, and other technical staffs. Responsible for robust infrastructure maintenance programs of critical systems.
• Managed programming, customer services and operational support for 8-16 systems, that
• consisted of 6-60+ IT technical staff, contractors and sub-contractors (including an off-shore programming team), with $1 million to $7 million annual budget; providing 24X7 customer support and system recovery capabilities. Ensured IT regulatory compliance controls are in place. Adhered to FAAR procurement policies and procedures.
• Championed change management and coordinated test execution and test results management with Requirements Traceability Matrix, using Waterfall approach.
• Designed and implemented interfaces for capturing and posting: Accounting, Financial and Payroll data that the IT Services support for some 300 business units. This processing enhancement easily aligned work with strategic goals, improving efficiency and effective collaboration of service deliveries for the customer base.
• Prepared System Security Plan, Contingency Plan, Disaster Recovery Plan, and System Test and Evaluation Plan, along with other required deliverables; any unmitigated weaknesses were identified and tracked in a Plan of Actions and Milestones (POAM).
• Developed COOP and successfully reconstituted critical systems, business processes and IT controls for roll back, back-up and recovery.

Environment: Windows, Remedy, Java, SharePoint; Accounting systems, Payroll and Personnel systems, Inventory Systems, Sales and Distribution, Payables and Receivables; MS Office Suite products, MS Project, Visio, Prosight.

Confidential, Washington D.C.

Risk Manager/Independent Contractor

• Assessed operational and financial systems vulnerabilities and risks, and provided recommendations for their remediation.
• Coordinated JAD/RAD/Agile sessions. Developed functional specifications and a design for financial software enhancements that processed $5+ billion annually, using Oracle relational database.
• Rapid Application Development sessions included stakeholders and users of the on-line software system, using the Agile Scrum iterative process.
• During my tenure, I wrote 10 technical proposals, ranging from $4 million to $10 million each - all 10 proposals were contract winners.

Environment: Windows, MS Office Suite Products, MS Project, Visio; Financial systems: Accounting, Payroll and Personnel; Budgeting applications, Cost and Billing Systems, Inventory Systems, Sales and Distribution, Payables and Receivables