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Agile Coach/release Train Engineer Resume

Washington, DC

EXPERIENCE SUMMARY:

Certified and cleared seasoned, decisive, action - oriented and results focused IT Project Management Professional, Agile Coach and leader looking to obtain a Project Management position. Offer outstanding skills in Project and Process Management, Resource Loading (recruiting/staffing), Cyber Security - Risk Management Framework, Management and Operational Policy and Procedures, Team Building and Consensus, Budget Management, Project Scope Development (budgets, timelines and delivery dates), Customer Relationship Improvement, Continuous Design Improvements, Conducting status Meetings and Project Reviews. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.

COMPETENCIES:

  • Project Management (12 yrs)
  • Cyber Security - RMF (3 yrs)
  • Waterfall Methodology (12 yrs)
  • Change Management/Control (10 yrs)
  • Agile Methodology (5 yrs)
  • Earned Value Management (10 yrs)
  • Business Process Re-Engineering (10 yrs)
  • FIPS 200 (3 yrs)
  • NIST Rev. 4 (3 yrs)
  • Cyber Security Tools (CSAM) (3 yrs)
  • Scrum Master (8 yrs.)
  • SaaS Implementation Tools (5 yrs)
  • NIST (3 yrs.)
  • NIST (3 yrs)

SKILLS, TOOLS, AND TECHNOLOGIES:

Software/COTS: Microsoft Project (14 yrs), CSAM (3 yrs), Smartsheet (2 yrs), Primavera (2 yrs), Remedy (8 yrs), Citrix (8 yrs), Clarity (2 yrs), JIRA - Green Hopper (3 yrs), Salesforce.com (SFDC) (5 yrs), Siebel (2 yrs), CaliberRM (3 yrs), Business Objects (2 yrs), Sabre (2 yrs), SharePoint (8 yrs) and Visio (8 yrs), MS Outlook (14 yrs),, Application Lifecycle Management (ALM) (3 yrs), Collaboration Lifecycle Management (CLM) (2 yrs.), Rally (4 yrs.)

Operating Systems: Windows OS 95/98/2000/ME/XP/Vista/Windows yrs)

EXPERIENCE DETAILS:

Confidential, Washington, DC

Agile Coach/Release Train Engineer

Responsibilities:

  • Serve as a servant leader and coach for the Agile Release Train (ART) within the Confidential organization.
  • Serve as a coach to improve development teams, Scrum Masters and overall project management by increasing collaboration, innovation, and introducing techniques that promote adaptability and flexibility within the organization.
  • Facilitate the ART events and processes and assist the teams in delivering value towards the program objective.
  • Communicate with stakeholders, remove impediments and manage overall program risks.
  • Facilitate periodic synchronization meetings, including the ART sync at the Program Level and the value stream sync for Solution Trains.
  • Participate in the Lean-Agile transformation, coach leaders, teams, and Scrum Masters in the use of the Agile framework and encourage them to have the Agile mindset.
  • Help configure the Scaled Agile Framework (SAFe) to the organization’s needs, standardizing and documenting SAFe practices.
  • Establish and communicate the annual calendars for Iterations and Program Increments (PIs).
  • Facilitate PI Planning readiness by promoting a Continuous Exploration process which drives the fusion of a Vision, a Roadmap, and Backlogs, and through Pre- and Post-PI Planning meetings.
  • Facilitate the Program Increment (PI) planning event.
  • Summarize Team PI Objectives into Program PI Objectives (the Confidential ) and publish them for visibility and transparency.
  • Summarize Program PI objectives into Solution PI Objectives (the Confidential ) and publish them for visibility and transparency.
  • Encourage and promote collaboration between teams, System and Solution Architects.
  • Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment.
  • Improve the flow of value through value streams by improving and assessing the DevOps and Release on Demand competency.
  • Facilitate System and Solution Demos.
  • Drive continuous improvement through the facilitation of retrospectives to help improve overall program process.
  • Actively participate in the Confidential Community of Practice helping Confidential and the ARTS within the organization maintain alignment, learn new techniques, and improve technical and quality practices.

Confidential, Bowie, MD

Snr. IT Project Manager/Agile Coach

Responsibilities:

  • Manage, direct and oversee technical project teams through all phases and activities of the project life-cycle process.
  • Determine Project goals and priorities with management, program manager and project sponsors.
  • Support requirements of the enterprise program manager(s) to provide necessary information and support including statements of works (SOW) for successful program delivery.
  • Create all project planning documentation, manage content accordingly and follow all client’s defined processes.
  • Manage and communicate a clear vision of the project objectives and motivate the cross functional project team to achieve them. Create a project environment that enabled peak performance by the entire team.
  • Establish and publish clear priorities among project activities. Coordinate team activities to meet project milestones.
  • Direct/lead project teams comprised of subject matter experts, technical specialists, and other support staff to produce deliverables in accordance with the strategic plan, operating budget, capital planning procedures and agency guidance.
  • Prepare, implement, monitor, and update the project plan. Coordinate with the Business Owners and upper level management to ensure the actions were consistent with the approved plan.
  • Serve as an Agile Coach by providing guidance to the team on the agile process and ensuring sprints are run effectively and collaboratively.
  • Provide weekly and monthly project status reports to senior management.

Confidential, Washington, DC

IT Strategist: Project Manager

Responsibilities:

  • Provided leadership and served as the primary technical point of contact for cybersecurity services at the Confidential ensuring that all contract requirements and applicable government standards, policies, and regulations were met.
  • Oversaw Authorization to Operate (ATO) approvals and renewals
  • Led weekly meetings by discussing project status and served as a subject matter expert providing advisory and oversight services to a team of analysts, engineers, and functional experts in cybersecurity.
  • Led the successful development and implementation of Confidential & Confidential schedule and deliverables including periodic status reports.
  • Responsible for the preparation and execution of Quality Control and Quality Assurance measures to ensure cost, schedule, and performance requirements were met or exceeded.
  • Served as the primary client point of contact (POC) for the IT delivery team by being responsible for collecting/reporting metrics, managing scope, prioritizing work and resources; ensuring that the team was providing and communicating value-add through dissemination of metrics, reports, briefings, and other means of communication.
  • Ensured timely responses to all inquiries as required and prompt responses to incidents.
  • Worked with the Director of the Enterprise Case Management (ECM) program at the IRS to create and implement a Change Management process and established the Change Advisory Board within the Release Integration and Product Delivery (RIPD) Sector.
  • Created Change Management and Change Control artifacts such as the Change Advisory Board Charter, Decision Management Plan, Change Impact Assessment form and the Change Advisory Board briefing document to support the Change Management process.
  • Worked closely with ECM Delivery Partners to implement the Collaboration Lifecycle Management system (CLM) to seamlessly manage project requirements, user stories and plans, quality, reporting and tracking using Agile methodology.
  • Attended and facilitated regular status meetings, Daily Stand-ups meetings, Sprint Planning meetings and Retrospective meetings with project team to drive task assignments to completion and to improve overall project process.
  • Responsible for the creation, update and maintenance of the ECM Program Lessons Learned artifact at the IRS to effectively report program successes, shortfalls, risks and overall status health.
  • Worked closely with the VP of Acquisitions on the upgrade of the Acquisition Management System (AMS) and overall security posture of the system within DOL.
  • Worked closely with all AMS team members to successfully document the findings of system vulnerability scans and penetration tests.
  • Assisted in defining solution road-maps for end-to-end business process and system flows.
  • Ensured that the AMS department passed yearly audits prepared by the Office of Inspector General (OIG) and ensured that all outstanding documents were provided in a timely manner.
  • Worked closely with the Rapid Application Development (RAD) team at GSA as a Scrum Master to manage multiple Salesforce.com (SFDC) Software application development (SDLC) using Agile Methodology.
  • Led and directed Technical and Solution Architects, Developers, Business Analysts, Testers and End users through the full system development life cycle (SDLC) of various projects and empowered teams to self-organize and grow cross-functionality.
  • Worked closely with Engagement Managers and Products Owners to ensure the client’s expectations were met and vision fulfilled.
  • Created Project schedules, effectively managed and prioritized Product and Sprint backlogs and prioritized resolution of defects/bugs to protect the team from over-commitment and to ensure on-time delivery of quality milestones.
  • Owned overall Release management of the salesforce.com community site, including release planning, release change control, release readiness and managing deployment to production.
  • Aided customers in Salesforce.com migration planning, system design, administrator and end user .
  • Ensured project documents and meeting minutes were complete, current, and stored appropriately.
  • Responsible for risk management, issue management, project kickoffs and effective collaboration amongst team members.
  • Provided weekly and monthly status reports, including identification of unforeseen issues and unexpected delays to the client and senior management.

Confidential, Owings Mills, MD

Technical Delivery Manager

Responsibilities:

  • Determined Project goals and priorities with management, program manager and/or project sponsors.
  • Supported requirements of the enterprise program manager to provide necessary information and support for successful program delivery.
  • Created all project planning documentation, managed content accordingly and followed all Confidential Defined processes.
  • Managed and communicated a clear vision of the project objectives and motivated the cross functional project team to achieve them. Created a project environment that enabled peak performance by the entire team.
  • Established and published clear priorities among project activities. Coordinated team activities to meet project milestones.
  • Directed/led project teams comprised of subject matter experts, technical specialists, and support staff to produce a business plan in accordance with the strategic plan, operating budget, capital planning procedures and agency guidance.
  • Prepared, implemented, monitored, and updated the project plan. Coordinated with the business owner and upper level management to ensure the actions were consistent with the approved plan.
  • Identified standards or requirements for change management and participated in change control process (for example, reviewing configuration change requests).
  • Managed resource assignment and tracking to the project plan and project schedule in coordination with the line of business resource managers.
  • Coached to clarify assignments and deliverables, mentored others in project management practices, reviewed quality of work and managed the integration of tasks amongst team members.
  • Ensured all defects were logged in the Quality Management Center (ALM) with assigned feasible target fix dates.
  • Collaborated with the finance department and various functional managers to ensure project budgets were properly estimated and controlled; provided overall financial recommendations and developed controls and measurements to monitor progress.
  • Maintained current statements of work for all contractors; tracked and approved contractor invoices in a timely manner.
  • Performed Earned Value Management analysis to measure project progress and performance on Cost, Scope and Schedule.
  • Provided regular updates to project sponsor and stakeholders on the status of the budget.

Confidential, Reston, VA

Technical Project Manager/Scrum Master

Responsibilities:

  • Managed multiple global Salesforce.com (SFDC) software projects simultaneously across numerous application teams throughout the product development life cycle using Agile Methodology.
  • Led and directed Technical and Solution Architects, Developers, Business Analysts, Testers and End users through the full system development life cycle (SDLC) of various projects and empower teams to self-organize and grow cross-functionality.
  • Worked closely with Engagement Managers and Products Owners to ensure the client’s expectations are met and vision fulfilled.
  • Responsible for creating detailed project plans for the CRM migration, responsible for estimation, task assignment, resource allocation, budget tracking and adherence, quality assurance, controlling project deliverables, scope and expectations.
  • Created Project schedules, effectively managed and prioritized Product and Sprint backlogs and prioritized resolution of defects/bugs to protect the team from over-commitment to facilitate organized communication and ensure on-time delivery of quality milestones.
  • Assisted in defining solution road-maps for end-to-end business process and system flows.
  • Owned overall Release management for the salesforce.com community site, including release planning, release change control, release readiness and managing deployment to production.
  • Held regular status meetings, Daily Stand-ups, Sprint planning/Review and Retrospective meetings with project team to drive task assignments to completion.
  • Ensured project documents and meeting minutes were complete, current, and stored appropriately.
  • Tracked and communicated team velocity and sprint/release progress using burndown charts, actual project hours and percent completed against budget and to identify project health.
  • Communicated project status with sponsors and senior leadership.
  • Performed Earned Value Management analysis to measure project progress and performance on Cost, Scope and Schedule.
  • Identified opportunities for process optimization, process redesign and development of new processes and policies.

Confidential, Columbia, MD

Project Manager/Scrum Master

Responsibilities:

  • Led and directed Developers, Business Analysts, Testers and End users through the full system development life cycle (SDLC) of the ValueQuest project and JIRA implementation, including: requirements gathering, analysis, design, development, testing, implementation and deployment.
  • Established Project Management Office (PMO) templates, methodologies, processes and procedures and work flows to reduce bottlenecks and duplication of effort.
  • Developed Project Scope Statement, Project Schedule, Detailed Project Plan, Work Breakdown Structure and dictionary.
  • Supported Configuration Management practices, processes and procedures, log and provide accurate information on Configuration Items (CIs) and their documentation and ensure the visibility of all software changes.
  • Reviewed Statement of Work (SOW) to ensure Work Breakdown Structure (WBS) and other program and project documents support the tasks, deliverables and milestones as detailed in the SOW.
  • Continuously oversaw schedule milestones at the program level for all projects and activities, ensured costs, acceptance of deliverables and completion date of the projects.
  • Reviewed relevant program and project d Confidential for appropriate formats for internal and external reporting requirements.
  • Reviewed Project Tailoring Matrix to ensure deliverables for each phase of the project are determined.
  • Developed and maintained project schedules; balance resources to optimize program objectives on projects.
  • Utilized Agile (Scrum and XP) and Waterfall methodologies for projects and assumed the role of Scrum Master with Agile projects.
  • Responsible for the successful completion of all tasks in assigned Sprints and overall project areas including: Technical work (internal and outsourced), task management and business development activities.
  • Managed project design changes and clear internal and external impediments to team progress while conducting Risk analysis and Management.
  • Directed project activities to meet client and organization work objectives and served as a liaison with clients to coordinate activities, negotiate tasks, and solve problems.
  • Spearheaded the planning, supporting and improving of Product release(s).
  • Supported Quality Assurance (QA) efforts, established and maintained a process for evaluating all project documentation and ensured the level of quality throughout the software development life cycle are adhered to and maintained.
  • Tracked and communicated team velocity and sprint/release progress using burndown charts, actual project hours and percent completed against budget and to identify project health.

Confidential, Gaithersburg, MD

Project Manager

Responsibilities:

  • Gathered and analyzed business requirements and designed solutions, which solved business needs using Citrix/Ensemble and Salesforce.
  • Maintained accurate records of all pricings, sales, and activity reports submitted by Sales Representatives using Salesforce.com
  • Executed and maintained program management processes and disciplines in the areas of program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management and change management.
  • Developed business plans, created project charter and sales strategies to ensure attainment of company sales goals and profitability using Microsoft Project.
  • Created and executed project work plans and revised as appropriate to meet changing needs and requirements using Microsoft Project and Visio.
  • Performed quality assurance and quality control to meet client deadlines and specifications.
  • Responsible for program and portfolio management activities within the Sales and Marketing division.
  • Provided timely updates and feedback to senior management using Visio for Flow Charts, Excel and Microsoft Project.
  • Provided timely, accurate and competitive pricing on all completed prospect applications submitted for pricing and approval using Clarity Software, while striving to maintain maximum profit margin.
  • Performed Earned Value Management analysis to measure project progress and performance on Cost, Scope and Schedule.
  • Established priorities for key product deliveries, monitored and tracked work progress frequently using Microsoft Project and Excel.
  • Performed gap analysis and traceability matrix using Excel spreadsheet to ensure proper identification and completeness of all project tasks.

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