We provide IT Staff Augmentation Services!

It System Analyst And Project Manager Resume

Reston, VA

SUMMARY:

  • Experienced, competent professional with 19 years of relevant career experience.
  • Skilled in the areas of business and systems analysis for application development.
  • Adept at working in both nonprofit and government sectors.
  • Possess significant expertise in association management paired with optimizing computer systems performance, solving technical problems, validating and testing software, developing cost - benefit analyses, and ensuring the organizational strategic needs are met. Instituted the practice of standardized templates for the entire development life cycle.
  • Adopting approaches such as design thinking, Agile and DevOps to change the way applications are designed, developed, tested, launched and supported.
  • Adept at efficaciously leading and managing cross-functional, high-caliber teams across numerous disciplines.

CORE COMPETENCIES:

  • Risk Assessment Process Improvements Scheduling & Workflows Quality Assurance
  • Regulatory Compliance Solutions Advice Technical Leadership Resource Allocation Operations
  • Strategic Planning Research & Development Teamwork Innovation Communication
  • Time Management Program Management Microsoft Office NetforumPro Personify
  • Organizational Skills Critical Thinking Problem Solving Stakeholder Relations Management
  • SDLC Agile MS Office & Project JIRA Data Management Salesforce Data Management
  • Visio Sitecore Business Analysis CICD

EXPERIENCES:

Confidential, Reston, VA

IT System Analyst and Project Manager

Responsibilities:

  • Supervised the system administration for the enterprise CRM database and enterprise website CMS.
  • Managed daily operations of the CRM database including the 43 integrated web applications.
  • Analyzed new business requirements and developed an implementation plan for application enhancements.
  • Managed the project life cycle from inception to delivery.
  • Effectually converted multiple large association management databases.
  • Supervise business requirements and implementation for the enterprise internet-facing website.
  • Ensure project regulatory compliance throughout the application lifecycle by utilizing the SDLC.
  • Led the full-scale implementation of a company-wide new CRM
  • Managed the integration of external SaaS websites with enterprise applications
  • Provide day to day support for multiple enterprise systems

Confidential, Arlington, VA

IT Contractor

Responsibilities:

  • Taught courses focused on the proper usage of desktop applications, Microsoft Office, Microsoft Project and proprietary software applications.
  • Offered comprehensive desktop support for end users.
  • Developed new classes as needed and updated all relevant documents.
  • Certified in the Software Development Life Cycle(SDLC) for Confidential
  • Authored a manual on the use of Microsoft Project
  • Devised and implemented enterprise application peripherals and facilitated related instructional activities

Confidential, Arlington, VA

IT Contractor

Responsibilities:

  • Wrote and published numerous materials centered on enterprise applications
  • Provided ongoing desktop support for enterprise applications as needed

Confidential, Fairfax, VA

Technology Specialist

Responsibilities:

  • Provided helpdesk support and to instructional and administrative staff for seven schools Confidential .
  • Instructed classes and s for instructional and administrative staff that centered on all Microsoft Office Suite programs, the enterprise student information system, and numerous commercial hosted applications.
  • Wrote and published numerous materials centered on enterprise applications
  • Provided ongoing desktop support for multiple enterprise applications

Hire Now