Program Manager Resume
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Mclean, VA
SUMMARY:
- MBA, Project Management Professional (PMP), Certified Scrum Product Owner (CSPO) and ICAgile Certified Professional (ICP) with over 16 years’ experience and holds Top Secret Clearance (TS).
- Proven leader, people manager and program lead in multi - billion dollar, publicly traded corporations.
- Demonstrated track record managing large complex projects and teams with diverse backgrounds in projectized, functional, and matrixed settings.
PROFESSIONAL EXPERIENCE:
Confidential, McLean, VA
Program Manager
- Managed team of five task order project managers responsible for leading IT agile projects within the federal government - (Department of Defense, Customs and Border Protection, Food and Drug Administration)
- Worked as DevOps project manager for the Defense Information Systems Agency (DISA) Early Entry Portal (EEP) used to manage the distribution of wireless spectrum valued at $48B
- Led team of developers and business analysts responsible for contract with Defense Logistics Agency managing all HR IT applications
- Ensured project and team goals were met in areas including customer satisfaction, requirements, quality and team member performance all while consistently receiving excellent CPARS ratings
- Communicated with federal contracting officers to review contractual obligations, status reports, and program deliverables
- Managed the successful agile development and deployment of major application releases for federal clients
Confidential, McLean, VA
Program Manager
- Managed the successful development and deployment of the Internal Revenue Service (IRS) Financial and Performance Management Reporting project utilizing an agile development framework. Increased customer report generating performance by 75%
- Led the establishment of a Project Management Office (PMO) at the VA Learinig University and developed the requirements process used to assess the training requests from 335,000 VA employees with an annual budget of $189M
- Worked as Program Release Manager for IRS projects with $200 million annual budget
- Authored program charter, governance and policy documents for requirements, risk and schedule management for VA Learning University, and VA Electronic Health Record Modernization.
- Functioned as project manager for Center for Medicare and Medicaid Services (CMS) annual rule-writing efforts
- Managed the successful agile development of application used by CMS to document, review and approve annual legislative updates for Medicare and Medicaid provider reimbursement
- Managed the development of application and processes used by CMS to assess and improve FITARA scoring
Confidential, Washington, DC
Project Director
- Managed team of 16 employees responsible for DevOps and litigation support for over 700 Department of Labor (DOL) employees
- Managed the development and maintenance for 9 software applications created specifically for the 450 attorneys in the DOL Office of the Solicitor (SOL)
- Served as project manager for the successful agile development of applications used by DOJ attorneys to manage their caseload
- Responsible for contract management for one-year bridge contract supporting Office of the Solicitor at the Department of Labor
- Created weekly and monthly status reports for COTR and GS15 clients and responsible for monthly invoicing and periodic forecasting related to contract costs
- Managed staffing levels, conducted assessments and was responsible all performance related matters related to staff
Confidential, Washington, DC
Program Manager
- Responsible for the successful implementation of 15 SDLC projects with budgets up to $10 million
- Managed the agile development of web-based applications utilizing HTML 5, SQL, .Net and JavaScript. Projects included up to 10 developers and over 100 stakeholders
- Served as project manager for implementation of PWC Teammate application for audit department with 80 auditors and $3M annual budget. Project completed within schedule and budget
- Managed a team of 10+ project managers engaged in planning, managing, and executing varied software development, customization, and IT systems development projects
- Established Project Management Office (PMO) and authored procedures and standards for 35 project managers
- Hired, managed, trained, developed, and evaluated project management staff
- Budgeted human, financial, and other project related resources
- Created metrics for assessment and rating of projects and project management staff
- Designed reports on project progression and budget expenditures for corporate executives and congressional oversight
Confidential, Alexandria, VA
Project Manager/ Security Sales Executive
- Managed the development and installation of prototype access control security system for US Drug Enforcement Agency. System tied into DEA employee database to allow authorized personnel entry into DEA facilities
- Served as project manager in over 10 successful major access control security installations projects utilizing software and hardware
- Sold and managed the implementation of access control security systems to government and private customers including FDIC, US Marines and Accenture
- Created and submitted proposals for large-scale security installations and service agreements
- Created analytical project reports including financial pricing, return on investment, quality control and equipment assessments using SQL server and ColdFusion
Confidential, Washington, DC
Project Manager
- Led team of 15 developers and business leads in successful implementation of application that was critical in allowing the Public Health Program at Confidential to achieve accreditation.
- Managed the successful development of multiple software applications used to allow social scientists to utilize engineering methodology to enhance processes for accreditation and ongoing department management
- Served as project manager for various projects managed by program. Created and managed associated project plans, risk registries and project deliverables
- Led team in the development of object-oriented models related to numerous departmental procedures
- Assisted program director with development of logic models used in grant writing
- Assisted in the development of training programs for small businesses to build capacity and meet requirements to qualify for DOD supply chain inclusion
- Served as project manager on citywide cardiovascular health initiative for National Institutes of Health
TECHNICAL SKILLS
- Proficient in Windows OS, MS Office, MS Project, MS SharePoint, MS Visio, Risk Management, Program Management, Process Improvement, Project Management, Systems Engineering.