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Program Manager Resume

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Mclean, VA

SUMMARY:

  • MBA, Project Management Professional (PMP), Certified Scrum Product Owner (CSPO) and ICAgile Certified Professional (ICP) with over 16 years’ experience and holds Top Secret Clearance (TS).
  • Proven leader, people manager and program lead in multi - billion dollar, publicly traded corporations.
  • Demonstrated track record managing large complex projects and teams with diverse backgrounds in projectized, functional, and matrixed settings.

PROFESSIONAL EXPERIENCE:

Confidential, McLean, VA

Program Manager

  • Managed team of five task order project managers responsible for leading IT agile projects within the federal government - (Department of Defense, Customs and Border Protection, Food and Drug Administration)
  • Worked as DevOps project manager for the Defense Information Systems Agency (DISA) Early Entry Portal (EEP) used to manage the distribution of wireless spectrum valued at $48B
  • Led team of developers and business analysts responsible for contract with Defense Logistics Agency managing all HR IT applications
  • Ensured project and team goals were met in areas including customer satisfaction, requirements, quality and team member performance all while consistently receiving excellent CPARS ratings
  • Communicated with federal contracting officers to review contractual obligations, status reports, and program deliverables
  • Managed the successful agile development and deployment of major application releases for federal clients

Confidential, McLean, VA

Program Manager

  • Managed the successful development and deployment of the Internal Revenue Service (IRS) Financial and Performance Management Reporting project utilizing an agile development framework. Increased customer report generating performance by 75%
  • Led the establishment of a Project Management Office (PMO) at the VA Learinig University and developed the requirements process used to assess the training requests from 335,000 VA employees with an annual budget of $189M
  • Worked as Program Release Manager for IRS projects with $200 million annual budget
  • Authored program charter, governance and policy documents for requirements, risk and schedule management for VA Learning University, and VA Electronic Health Record Modernization.
  • Functioned as project manager for Center for Medicare and Medicaid Services (CMS) annual rule-writing efforts
  • Managed the successful agile development of application used by CMS to document, review and approve annual legislative updates for Medicare and Medicaid provider reimbursement
  • Managed the development of application and processes used by CMS to assess and improve FITARA scoring

Confidential, Washington, DC

Project Director

  • Managed team of 16 employees responsible for DevOps and litigation support for over 700 Department of Labor (DOL) employees
  • Managed the development and maintenance for 9 software applications created specifically for the 450 attorneys in the DOL Office of the Solicitor (SOL)
  • Served as project manager for the successful agile development of applications used by DOJ attorneys to manage their caseload
  • Responsible for contract management for one-year bridge contract supporting Office of the Solicitor at the Department of Labor
  • Created weekly and monthly status reports for COTR and GS15 clients and responsible for monthly invoicing and periodic forecasting related to contract costs
  • Managed staffing levels, conducted assessments and was responsible all performance related matters related to staff

Confidential, Washington, DC

Program Manager

  • Responsible for the successful implementation of 15 SDLC projects with budgets up to $10 million
  • Managed the agile development of web-based applications utilizing HTML 5, SQL, .Net and JavaScript. Projects included up to 10 developers and over 100 stakeholders
  • Served as project manager for implementation of PWC Teammate application for audit department with 80 auditors and $3M annual budget. Project completed within schedule and budget
  • Managed a team of 10+ project managers engaged in planning, managing, and executing varied software development, customization, and IT systems development projects
  • Established Project Management Office (PMO) and authored procedures and standards for 35 project managers
  • Hired, managed, trained, developed, and evaluated project management staff
  • Budgeted human, financial, and other project related resources
  • Created metrics for assessment and rating of projects and project management staff
  • Designed reports on project progression and budget expenditures for corporate executives and congressional oversight

Confidential, Alexandria, VA

Project Manager/ Security Sales Executive

  • Managed the development and installation of prototype access control security system for US Drug Enforcement Agency. System tied into DEA employee database to allow authorized personnel entry into DEA facilities
  • Served as project manager in over 10 successful major access control security installations projects utilizing software and hardware
  • Sold and managed the implementation of access control security systems to government and private customers including FDIC, US Marines and Accenture
  • Created and submitted proposals for large-scale security installations and service agreements
  • Created analytical project reports including financial pricing, return on investment, quality control and equipment assessments using SQL server and ColdFusion

Confidential, Washington, DC

Project Manager

  • Led team of 15 developers and business leads in successful implementation of application that was critical in allowing the Public Health Program at Confidential to achieve accreditation.
  • Managed the successful development of multiple software applications used to allow social scientists to utilize engineering methodology to enhance processes for accreditation and ongoing department management
  • Served as project manager for various projects managed by program. Created and managed associated project plans, risk registries and project deliverables
  • Led team in the development of object-oriented models related to numerous departmental procedures
  • Assisted program director with development of logic models used in grant writing
  • Assisted in the development of training programs for small businesses to build capacity and meet requirements to qualify for DOD supply chain inclusion
  • Served as project manager on citywide cardiovascular health initiative for National Institutes of Health

TECHNICAL SKILLS

  • Proficient in Windows OS, MS Office, MS Project, MS SharePoint, MS Visio, Risk Management, Program Management, Process Improvement, Project Management, Systems Engineering.

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