SUMMARY:

• Accomplished PM/SM and Agile Coach capable of delivering large - scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching managers and teams.
• Expert at driving the adoption and enforcement of Agile and/or SDLC rules, removing impediments and fostering self-management.
• Capable of bringing enthusiasm and awareness to programs and projects, applying expert judgment to the removal of impediments, identifying and mitigating risks, keeping teams focused and delivering success in rapidly evolving and dynamic environments
• More than 17 years of successful hands on project and program management experience in all phases of diverse technology projects
• Expert in Agile and Waterfall project management methodologies, with 8+ years’ experience in Agile Scrum, to include Agile Transformation
• Successfully transitioned, trained and coached eleven SDLC programs into Agile/Scrum and/or Kanban and XP methodologies
• Excellent communicator; knows how to leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams
• Over nine years’ experience working in Earned Value Management, (EVM) reporting environments
• Experience managing multiple concurrent projects
• Experience in managing up to 50+ employees in matrixed, and non-matrixed environments
• Experience managing small teams using Agile Scrum methodology
• Experience standing up four PMOs
• Experience in creating and analyzing program financial reports and metrics
• Experience writing proposals and participating on proposal teams
• Experience writing program artifacts and presenting them at both a team and executive level
• Proven s in effectively collaborating with multiple teams in fast-paced, deadline-driven environments

TECHNICAL SKILLS:

Methodologies: Agile, Scrum, PMAS, XP, SDLC, RUP, and Confidential

Tools: /Platforms: Sharepoint, Microsoft Word, Excel, PowerPoint, JIRA Greenhopper, Rational Team Concert (RTC) Rally, Trello, TFS, Microsoft Project and Project Server 2003/2007/2010 , Cloud Computing Implementations, (AWS and GovCloud)

PROFESSIONAL EXPERIENCE:

Confidential

Deputy Program Manager/Privacy Analyst

Responsibilities:

• As a deputy, advised and assisted the Program Manager manage business and technical staff on the Confidential ’s Benefit Administration
• Privacy Impact Analyses program, (PIA) an $900 thousand dollar a year firm fixed price contract and Confidential & Confidential subcontractors as well as served as Privacy Analyst for the Sustainment Project under the same task order which leveraged and implemented the existing manual Privacy Impact Analysis (PIA) and Privacy Threshold Analysis, ( Confidential ) approval service while the automated SharePoint-based application was being developed.
• Assisted in managing the program’s relationship with the client.
• Maintained client contacts to ensure conformity to all contractual obligations.
• Refined existing processes and procedures to indentify and capture efficiencies, and in the team’s existing business rhythm.
• Facilitated meetings with software developers, analysts and business owners and clients to collaborate on project requirements, system design/administration, and delivery of and software releases and sustainment of the existing manual process.
• Mentored Project Managers and leads in effective management methodologies.
• Managed and reviewed the delivery of program deliverables and artifacts. Coordinated reporting requirements and ensured they were delivered to the customer and executive management on time.
• Managed risk management and mitigation. Delivered presentations to business owners and management.
• Administered direct leadership of Program operations management, and strategic planning. Provided analyses of proposal writing and delivery.
• Performed Privacy Analyst duties to include PIA/ Confidential review and delivery.
• Engaged in risk and change management, and managed financial reporting requirements including monthly reporting actuals, sub-contractor financial and personnel management as well as monthly employee charge authorization.
• Worked directly with the Contracting Officer Representative, (C/OR) to on-board new employees.

Confidential

Agile Coach/Program Manager

Responsibilities:

• Managed multiple contracts and coaches representing $30 million in business.
• Coached seven clients and their programs in their transition from SDLC to Agile.
• Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc).
• Provided to teams on agile processes.
• Assisted in preparing the overall planning of the program’s projects.
• Empowered the teams to self-organize and grow cross-functionality; ensured the teams followed agile processes in each sprint and throughout project execution.
• Identified project risks and process issues so that they could be improved. Mentored and trained Scrum Masters in daily scrums and scrum rituals.
• Managed long-term client Service Level Agreements (SLAs). Trained and assisted product owners in writing user stories and grooming the backlog.
• Trained and mentored the teams in estimating user stories and sprint capacity planning.
• Managed the lifecycle of code development from ideation to sprints to deployment.
• Transitioned and integrated eleven client’s programs from waterfall-based SDLC methodology to Agile Scrum
• Evaluated and optimized several client’s existing Agile programs, allowing them to be more efficient and delivery more consistent

Confidential

Program Manager/Scrum Master

Responsibilities:

• Directly managed 45+ business and technical staff including a help desk on the Confidential Platform Program, a six million dollar a year Cost+ Program with two Confidential & Confidential subcontractors based upon a cloud implementation of a SOA-based architecture system.
• Managed, mentored and tracked performance of four project managers and three technical and business leads.
• Managed all aspects of the program’s relationship with the client.
• Managed all HR issues on the Program.
• Managed SLAs in regards to the call center and multi-tier issue resolution.
• Created processes and procedures to ensure the program’s success in an Agile/Scrum environment, as well as day to day operations.
• Facilitated meetings with Project Managers, team leads, architects, analysts and business owners to collaborate on project requirements, system design/administration, and delivery of user stories and sprint software releases. Scrum Master for Management Scrum of Scrums.
• Facilitated Sprint Rituals. Implemented Team Foundation Server (TFS) and Trello to manage software releases and deliverables.
• Coordinated all project reporting requirements with Project Managers and ensured they were delivered to the customer on time.
• Reported on all aspects of managed projects to customer and management.
• Delivered presentations to business owners and management.
• Administered direct leadership of negotiations, critical project rollouts/deployments, IT operations management, and strategic planning. Participated in proposal writing and delivery.
• Engaged in risk and change management, and managed financial reporting requirements including monthly reporting of actuals as well as sub-contractor financial and personnel management.
• Transitioned and integrated all projects in the program from waterfall-based SDLC methodology to Agile Scrum with Kanban
• Implemented and reinforced Agile principles and processes to ensure the long-term success of the Program
• Successfully negotiated an increase in the contract’s fee to reflect changes in the Program’s scope

Confidential

Program Manager/Scrum Master

Responsibilities:

• Managed SLAs in regards to production issues.
• Managed all aspects of the program’s relationship with the client.
• Created processes and procedures to ensure the program’s success in an Agile/Scrum environment, and provided guidance in regards to the Confidential ’s Health Registries integration into the VA’s Confidential ’s Health and Information System Architecture, (VistA).
• Facilitated meetings with software developers, architects, analysts and business owners to collaborate on project requirements, system design/administration, and delivery of user stories and sprint software releases.
• Scrum Master for Management Scrum of Scrums.
• Mentored Project Managers and leads in effective management methodologies.
• Facilitated Sprint Rituals.
• Utilized Rational Team Concert and SharePoint to track and manage milestones and deliverables.
• Managed risk management and mitigation.
• Delivered presentations to business owners and management.
• Administered direct leadership of negotiations, critical project rollouts/deployments, IT operations management, and strategic planning.
• Participated in proposal writing and delivery.
• Participated in Confidential implementation and audits. Engaged in risk and change management, and managed financial reporting requirements including bi-monthly reporting of actuals, sub-contractor financial and personnel management as well as the program’s and project’s ETC and EAC.
• Worked with the Facility Security Officer to on-board new employees.
• Transitioned and integrated all projects in the program from the VA’s waterfall-based PMAS methodology to Agile Scrum with Extreme Programming (XP)
• Functionalized resources so there would be no gaps in coverage due to attrition or absences
• Implemented and reinforced Agile principles and processes to ensure the long-term success of the Program
• Successfully managed the client, ensuring that the VA exercised additional option years on the Program’s contract
• Maintained a margin which exceeded the contract’s bid rate throughout the life of the Program

Deputy Program Manager/Scrum Master

Confidential

Responsibilities:

• Directly managed 32 business and technical staff organized into six Scrum Teams on the Confidential ’s Benefit Administration VBMS-Ratings contract (a 14 million dollar a year Confidential & Confidential contract) to ensure accurate understanding, translation and delivery of business needs.
• Managed risk management and mitigation. Facilitated meetings with software developers, architects and analysts to collaborate on project requirements, as well as system design/administration, and delivery of user stories and sprint software releases.
• Utilized Rational Team Concert to track and manage tasks, milestones and deliverables using the Agile/SCRUM methodology.
• Managed code migrations and implementations.
• Coordinated all project reporting requirements and ensured they were delivered to the customer on time.
• Reported on all aspects of managed projects to customer and management.
• Delivered presentations and facilitated meetings with developers and management.
• Administered direct leadership of negotiations, critical project rollouts/deployments, IT operations management, strategic planning, and collaborated on software development and testing, design/implementation, client relationship building, and team/sub-contractor management.
• Managed SLAs in regards to production issues.
• Participated in proposal writing efforts.
• Engaged in risk management, and assisted in the management of financial reporting requirements.
• Worked with the Facility Security Officer to on-board new employees.
• Successfully completed 27 sprints and five major production deployments
• Created a process to triage and correct production defects, and created dedicated teams within the existing Program’s structure to correct and deploy them based upon business needs
• Integrated the Program’s existing Agile Scrum methodology into VA’s waterfall-based PMAS
• Functionalized resources so there would be no gaps in coverage due to attrition or absences
• Implemented and reinforced Agile principles and processes to ensure the long-term success of the Program

Confidential, Arlington, VA

Sr. Project Manager/Scrum Master

Responsibilities:

• Verified and determined optimal project coordination and launch. Facilitated meetings with software developers, architects and analysts to collaborate on project requirements, system design/administration, and delivery of modules.
• Utilized MS Project to track and manage tasks, milestones and deliverables.
• Managed small SCRUM teams using JIRA Green Hopper.
• Managed code migrations and implementations.
• Scrum Master for O& Confidential Release Team.
• Facilitated Sprint Rituals. Coordinated all project deliverables and ensured they were archived in the customers Content Management System, (CMS) on time.
• Reported on all aspects of managed projects to customer and management.
• Delivered presentations and facilitated meetings with developers and management.
• Administered direct leadership of negotiations, critical project rollouts/deployments, IT operations management, and strategic planning.
• Collaborated on software development and testing, design/implementation, client relationship building, and team management.
• Engaged in risk management, and managed financial actuals for projects using earned value management, (EVM).
• Analyzed existing business systems and processes, and extracted relevant information to implement best practices SDLC as well as Confidential standards and process improvements