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App Engineer Sr Specialist Resume

SUMMARY:

  • 20 Years of IT experience in managing distributed teams in capacity of Scrum Master, Delivery Lead
  • Trained Scum Master and provided numerous Agile trainings
  • Certified PMP(Project Management Professional) professional
  • Completed ITIL V3 Foundation certification
  • A dynamic professional having rich experience in handling multiple software projects encompassing onshore & offshore planning, design, implementation, integration, testing & maintenance for complex applications using CRM, SFDC, Oracle, Java/J2EE technologies for Web based projects
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Domain expertise in Public, State Governments, Retail, Ecommerce, Health Care and insurance
  • Have a solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional waterfall project management principles and practices based on which methodology suits a project and business environment better
  • Comprehensive experience in designing systems / procedures for change management in IT project operations to design technical solutions, ensuring business functionality adherence
  • Efficient in mapping business / system requirements by interacting with business managers / vendors / clients / consultants and other stakeholders; Translating requirements into functional specifications, services and implementations and custom designing solutions by following the quality standards and guidelines
  • Experience includes assessment of business requirements, business process improvements, system configuration, unit testing, integration testing, training, and project planning

TECHNICAL SKILLS:

Project Methodology: Agile, Kanban, XP, Waterfall

CRM/ERP/Cloud Solutions: Salesforce.com, Oracle EBS, PeopleSoft, SiebelApttus, SFDC integration, NetSuite, Amazon Web Services, CRM Fusion

Operating System: UNIX (RHEL, AIX, Solaris), Windows 95/98/2000/NT/XP, Linux

Languages: Shell Scripts, SQL and PL/SQL

Tools: MS Project, PM Smart, MS Office, MS Visio, JIRA, Rally, VersionOne

PROFESSIONAL EXPERIENCE:

Confidential

App Engineer Sr Specialist

Responsibilities:

  • I am working as Scrum Master for multiple projects at CNA ensuring timely delivery of sprints
  • Work with teams in removing bottlenecks and issues that slow down the team’s progress
  • Facilitates mandatory scrum team meetings and ensures scrum practices are adhered to by the team
  • Work with Requirements team to identify and help them understand the capabilities of applications
  • My team includes internal resources as well as the contractors responsible of doing development work based out at different locations
  • Drive the team to high performing levels by creating a healthy Agile environment, provides Agile coaching to team
  • Responsible for facilitating the sprint pipeline grooming that gets the User Story to Ready state
  • Manages the release and sprint timelines, follows up on key action items
  • Assesses the scrum team’s velocity for the upcoming sprint and tracks the sprint health
  • Provides status updates to Product Owners, business stakeholders and management, as needed
  • Plans and coordinates testing environment deployments, production installs and assures they are complete
  • Identify dependencies between agile teams and help communicate and resolve dependencies between different teams.

Confidential

Manager

Responsibilities:

  • Implemented full life cycle solutions in the role of Scrum Master role by applying Scrum principles, practices, and theory
  • Was responsible for managing & leading the Onshore/Offshore technical and functional teams.
  • Established the project scope and schedule while focusing on regular and timely delivery of value; organized and lead project status and working meetings; prepared and distribute progress reports; managed risks and issues; corrected deviations from plans; and performed delivery planning for assigned projects
  • Assisted in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
  • Supported the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.
  • Defined and managed a well - defined project management process and championed ongoing process improvement initiatives to implement best practices for Agile Project Management
  • Promoted empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encouraged a sustainable pace with high-levels of quality for the team
  • Ensured project is delivered within approved budget, schedule, contingency and meets quality standards
  • Have received several appreciation emails from customer for transforming the project towards success along.

Confidential

Senior Consultant

  • Management and oversight of the offshore team in:
  • Providing routine maintenance and support for BearingPoint internal Oracle, PeopleSoft & Siebel sandboxes and field solution development/demo sandboxes
  • Installing/upgrading/migrating/cloning of Oracle, PeopleSoft & Siebel applications as needed
  • Responsible for optimizing the performance of the data Center, enhancing BearingPoint’s program and project methodology, tools and assets, and recommending a strategy for the future of the Center.
  • Architect the datacenter to host all Oracle demo servers in accordance to business needs.
  • Using Onshore/Offshore model to support the environment for cost effectiveness.
  • Build and manage new and existing ‘go-to-market’ solutions.
  • Provide leadership and guidance to project delivery teams in terms of program/project management activities.
  • Provide internal and external pre and post sales assistance.
  • Datacenter migration planning and execution.
  • Ensuring operations of Oracle, PeopleSoft, and Siebel environments to support solution development and demonstrations.
  • Working directly with the BearingPoint engagement teams in preparation for Oracle, PeopleSoft & Siebel client demos
  • Providing recommendations/alternatives to the engagement teams regarding hardware platforms, resolutions to design & development issues
  • Providing Technology Architecture Assessment for project teams as required
  • Coordination and communication with other BearingPoint departments for hardware platforms & backup needs for core sandboxes and project teams.
  • Refining current usage, access, backup & purging strategies and policies
  • Effectively communicate with and manage key stakeholders and owners of the sandboxes and demo systems

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