Senior Infrastructure Program Manager Resume
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Atlanta, GA
SUMMARY:
- Diligent project manager offering a proven record of success leading all phases of diverse technology projects.
- Possessing IT infrastructure, Commercial banking, and retail experience.
- A true business strategist who plans and manages multimillion - dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
- Excellent communicator able to leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
- Expert in both agile and waterfall project management methodologies.
- Also proficient in a hybrid environment and known for my ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.
- Lead and successfully delivered projects involving a myriad of technologies including, Hadoop, Apache Cassandra, Microsoft SQL Server, IBM DB2, Teradata, and Oracle involving both Hardware and Software
SKILLS SUMMARY:
- Database Builds and Upgrades (SQL, Hadoop, Cassandra)
- Six Sigma Process Improvement
- Data Center Moves
- Server Builds
- Data Lake
- SAN Migrations
- Server Migrations
- Program Management
- PMO Lead
- Vendor Management
- Waterfall
- Team Building & Mentoring
- Off-Shore resource management
- Agile
- Storage Migrations, and decommissions
- Enterprise wide Implementations
- Client Relations & Presentations
- Change Management
- Costing & Budgeting
- IBM DB2 version management
- Systems Engineering
- Storage Infrastructure
- Process Management
- Stakeholder Management
- Cluster Builds
- Cross-Functional Supervision
- Executive Reporting
- Mainframe Upgrades
- Custom Software Development
- Business & IT Planning
- Environment Standup
APPLICATIONS:
- Microsoft Project
- TFS
- Primavera P6
- Clarity
- Microsoft Word
- PlanView
- Lotus Notes
- Adobe Suite
- Microsoft Visio
- Microsoft Excel
- Service Now
- HPSM
- SharePoint
- Rally
- Rational Tool Suite
- JIRA
CAREER PROGRESSION:
Confidential, Atlanta, GA
Senior Infrastructure Program Manager
Responsibilities:
- Responsible for all aspects of project management across various teams in the Information Technology department at Confidential.
- Supervises and leads other PM's within the Database, Mainframe, and Storage areas managing projects ranging from $500k to $8 mill in budget.
- Personally accountable for 15 database platforms and all of their upgrades, enhancements, and deployments.
- Also responsible for the project management and delivery within the Data protection and SAN storage space to include their back up and Hardware initiatives.
- Successfully lead PM’s to completed projects for company wide efforts which include successful deliveries of projects covering multiple versions of SQL Server, Teradata, DB2, Hadoop, and Cassandra. Including but not limited to environment, cluster, and platform builds, version upgrades, data migrations, and unsupported software retirements.
- Manages PM’s and teams for all phases of the SDLC for dozens of database, mainframe, and storage solutions.
- Manages large-scale initiatives across multiple teams involving the transition of data to new platforms
- Successfully lead project team to implement the first company-wide Big Data initiative. Standing up multiple Hadoop and Cassandra environments.
- Hired, Trained, and coaches PM’s as necessary
- Oversaw the first non-disruptive SAN storage data migration
- Lead multiple PM’s for SQL version upgrades and migrations to successful completion.
- Lead multiple Teradata software upgrades and hardware floor sweeps coordinating internal and external resources.
- Successfully led and deployed multiple Confidential and Confidential storage replacements and upgrades.
- Drives the high-quality completion of software/database development and enterprise-wide implementation projects for major company initiatives.
- Achieved countless seamless migrations accomplished with no unscheduled downtime
Confidential, Richmond, VA
Sr. Project Manager
Responsibilities:
- Gathered and interpreted business requirements related to company databases and system applications in order to make improvements to various business processes.
- Oversaw the creation of project plans and ensured clear documentation related to the projects, process changes and modifications and ensured delivery on time and within budget.
- Developed and documented high-level strategies for accomplishing specific project objectives.
- Worked with IT and Business partners to develop and vet project estimates.
- Managed multiple project managers and teams for cross-functional projects of high complexity with great impact to the enterprise.
- Designed, developed, and managed all project related documentation including but not limited to SOWS, Project Plans, Project Confidential, documentation, policies and procedure updates in a complex dynamic environment and revised needs to meet changing requirements
- Managed multiple competing priorities that were in different phases of the Release timeline
- Was involved in Commercial Bank project Auditing & functional risk assessments.
- Leveraged problem solving and influencing skills to ensure project delivery on intent and according to initial project scope.
- Demonstrated the ability to quickly put structure in place to manage work in a dynamic complex environment.
- Hired, trained, and coached PM’s as required
Confidential, Baton Rouge, LA
Business Project Manager
Responsibilities:
- Translated requirements and tasks associated with the project into a project schedule with an appropriate timeline; maintained the baseline project schedule accurately throughout the life of the project.
- Anticipated and Identified risks and issues that threatened project scope or timelines and implemented risk mitigation and contingency strategies to circumvent and/or resolve.
- Documented all surrounding business processes, as well as interfaced with 3rd parties providing oversight of project related third party vendor engagement and performance.
- Resource Management by utilizing Planview application (people, funding, material, support) to keep project moving towards completion.
- Motivated, managed and influenced 96 virtual, onshore and offshore resources to take positive action and accountability for their assigned work.
- Managed all contractual, technical, financial, and administrative functions associated with the project.
- Responsible for the effectiveness and efficiency of the work group, managing performance to meet task, resource and time requirements while serving as a resource for others in work group.
- Prioritized assignments according to implementation schedule, in order to exceed/maintain client satisfaction while offering process management and change management solutions, and proper testing methods.
- Provided mentoring, assisted with skill development, and motivated other PMO personnel.
- Provided roles and responsibilities to significant team members; assured team members understand their roles and responsibilities and consistently fulfill identified responsibilities.
- Identified, evaluated and ensured appropriate mitigating actions and plans were in place for all project risks, issues, assumptions and dependencies, escalated to Senior Project Manager/Program Manager with suggested mitigating actions for implementation
Confidential, Dallas, TX
Project Manager/Business Analyst
Responsibilities:
- Managed virtual resources per project (On/Offshore); managing, motivating and influencing them to take positive action and accountability for their assigned work.
- Developed and monitored project budgets which included actuals, yearly/monthly estimates per the scope and user stories.
- Reviewed the scope and assignment of the number of hours and time associated with that scope to track how long it would take each resource to finish the project and utilized Rally tool in order to reflect user stories associated with the scope of work.
- Engaged the IT Project Manager and their teams very closely to ensure accountability for delivery of the business requirements the organization is expecting.
- Provided a weekly executive dashboard to our program leadership that covers status, burn down charts that reports out of Rally, team performance, and critical risk and issues; listing mitigation and contingency plans in works for those critical risks, and for issues listing the resolution plan.
- Worked with project stakeholders to develop project Confidential and scope including goals & objectives, resource requirements, milestones and timelines.
- As a Business Analyst Provided support and consultation to new and existing PMs regarding project communications, specific work needed, and PM Process documentation on their projects.
- Facilitated and led risk identification sessions where the core team group identified by the PM is gathered to proactively identify as many risks that could hinder the project, rate and rank those risks and log the ones selected to the risk repository.
- Worked collaboratively with other Project Managers and IT Managers to manage project dependencies and leverage lessons learned
- Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
- Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
- Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
- Led a multi department team for a company-wide initiative to implement net new processes and procedures due to new federal regulations within the financial industry.
- Successfully implemented the initiative months ahead of schedule and $3 million under budget ultimately saving the company approximately $15 million.
- Led design, build and rollout of robust, scalable MS SQL environments for use by Application Developers and Business partners company wide.
- Completed project weeks ahead of schedule despite minimal ramp up time and aggressive timeline, as much as $1.2M under budget and to client acclaim.
- Managed all phases of the software development lifecycle for the stand up of a Data Lake solution for use by a team of Hadoop Admins, Data engineers, and data scientists
Confidential, Minneapolis, MN
Project Manager
Responsibilities:
- Managed and coordinated projects in multiple tools
- Acted as Project Coordinator and a single point of contact for customers and internal departments.
- Set up chair project review meetings and conference calls.
- Facilitated and managed continuous communication to appropriate groups to keep them informed of project updates and status while providing project oversight and coordination of project teams.
- Maintained excellent relationships with internal departments, vendors, customers and contractors, fostering a team approach to issues and opportunities.
- Supported company processes and standards.
- Coordinated inter-departmental activities & Service Level Agreements.
- Produced status reports to management.
- Preformed other duties and special projects as assigned by management.