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Program Manager Resume

PROFESSIONAL SUMMARY:

  • Self - motivated and results driven Technology and Business Leader, performing diverse Program and Project Management roles in a 20+ year career.
  • A unique professional with exceptional business and technical acumen providing strong leadership throughout program and project management, portfolio management, application design and development, and deployment activities.
  • In depth experience with both mid-size, and large matrixed organizations
  • A hands-on and detailed oriented professional with exceptional skills in strategic and tactical planning and aligning Business and Technology strategies in Fortune 500 companies.
  • Advanced facilitation, collaboration, and communication skills at all levels of an organization.
  • A team leader with exceptional people and process leadership skills
  • Extensive experience successfully developing and deploying medium to large scale, Tier-1 Enterprise Resource Planning, Supply Chain Management, Enterprise Portfolio Management, Data Warehouse, Business Intelligence, Telephony, and E-Business system solutions.

INDUSTRY EXPERIENCE:

  • Healthcare
  • Medical Device and Pharmaceuticals
  • Life Sciences
  • Manufacturing and Distribution
  • Telecommunications
  • Retail
  • Financial Services
  • Governmental
  • Utilities/Energy
  • Advertising and Marketing

PROFESSIONAL SKILLS INVENTORY:

  • Project Plan Development and Execution
  • Methodologies (Agile-Scrum, SDLC)
  • P&L Budget Management
  • Program and Portfolio Management (PPM)
  • Enterprise Communication Management
  • Business and Technology Liaison
  • Issue, Risk, and Scope Management
  • Data Warehouse and BI Development
  • Enterprise Resource Planning (ERP)
  • PMO Best Practices and Methodologies
  • Package Selection and Implementation
  • Managing large complex client projects
  • Strategic and Tactical Planning
  • Application development and deployment
  • Planning and Delivery
  • Telephony Project Management
  • Supply Chain Management (SCM))
  • Quality Assurance and Control
  • Data Integration and Transformation
  • Project Assessments and Recoveries
  • Enterprise Business Systems Optimization
  • Team Building and Mentorship

TECHNICAL SKILLS:

Program-Project Management Methodologies and Tools: Clarity CA PPM, Agile- Scrum, Oracle Agile PLM, ITIL, PlanView, Primavera, Six Sigma, ITIL, MS Project, PMBOK, Earned Value, Ten Step, U-Method, Rally

Application Development Methodologies: SDLC, Agile-Scrum, CMM, OUM, JAD, RAD, RUP

Development Tools Managed: Java EE, KONY, Oracle ADF, Liferay Portal, PL/SQL, Studio, and XOG

Business Intelligence Tools: Business Objects, Oracle OBIEE, Crystal, Informatica, Teradata, BTEQ, Actuate, SharePoint, and Hyperion Analyzer

Telephony Middleware/Applications: CISCO Intelligent Call Management, AVAYA Voice Portal, CISCO Voice Portal, Nuance Voice Biometrics

Data Warehouse -Data Modeling: Oracle, Erwin, SmartStore, Ingress, Pick, and Hyperion ESSbase

Supply Chain Management, ERP, and E- Business --Business Applications: Oracle E-Business, PeopleSoft e-Procurement, JD Edwards, Initiate, Lawson, Page Advantage Plus, True Comp Compensation, and MI9-SDI (POS)

Quality Assurance/Testing Tools: ALM, Test Director, Quality Center, and Loadrunner

Desktop Applications: Word, Excel, SharePoint, Power Point, Visio, MS Project, and MS Windows

PROFESSIONAL EXPERIENCE:

Program Manager

Confidential

Responsibilities:

  • Leading several application development projects to design, develop, and deploy advanced Telephony, IVR, and Voice Biometrics capabilities across strategic Confidential business segments.
  • Have successfully delivered multiple business critical solutions exceeding the businesses goals and expectations.
  • Project methodologies leveraged include both waterfall and agile.

Senior Program - Project Manager

Confidential

Responsibilities:

  • Led a strategic effort to migrate satellite offices from legacy Portfolio and Job Cost Systems to Oracle’s Agile PLM and to PeopleSoft’s e-Procurement solutions.
  • Managed all migration, integration, and project management activities, change management activities, including the development of supporting business rules and best practices, user adoption, enterprise communications, user on boarding, and user .

Senior Clarity Consultant and Senior Project Manager

Confidential, Minneapolis, MN

Responsibilities:

  • Provided strategic and tactical guidance to Clarity CA PPM (R14.x) optimization and expansion projects across all 12 Confidential and multiple Technology and Business Domains within the Confidential .
  • Co-led the execution of key PPM Roadmap initiatives to effectively enable capacity planning for over 4,000 resources, manage enterprise opportunities, and manage risk across all enterprise investments.
  • Developed and executed detail project plans, communication plans, and risk management plans.
  • Provided the Federal Reserve with expert Clarity CA PPM functional, and solution guidance to ensure close alignment with the internal clients PPM Roadmap and compliance standards.

Senior Project Manager and Senior CA PPM Consultant

Confidential, Lake Forest, IL

Responsibilities:

  • Led a Clarity CA PPM optimization and expansion project across multiple business lines.
  • Provided the client with expert CA PPM functional and solution architecture support for the optimization and expansion of their CA PPM tool and process
  • Developed and executed the detail project plan, communication plan, and risk management plan.
  • Implemented strategic and tactical solutions to align and mature the PMO to the future state PPM Roadmap.
  • Methodologies and Technologies leveraged included Agile-Scrum/SDLC, CA PPM, Studio, Business Objects, Java, XML Open Gateway, Jelly-Gel Scripts, PL/SQL, Jaspersoft, Crystal Reports, and SharePoint

Senior Program Manager

Confidential, Minneapolis, MN

Responsibilities:

  • Led a strategic and complex Neuromodulation contact center - application enhancement and improvement project.
  • Developed and executed the detail project plan, communication plan, and risk management plan.
  • Responsible for leading all life cycle phases of the project including requirements capture, solution design, quality assurance and regulatory compliance, CAPA alignment, application development, testing, and process improvement, and deployment.
  • Managed a large project team consisting of both off-shore and on-shore business and technical resources.
  • Methodologies and Technologies leveraged included Agile-SDLC, MSP, WebLogic, ADF Server, Oracle ADF, Oracle Discoverer, Oracle BI Publisher, Quality Center, and SharePoint.

Senior Program Manager

Confidential, Minneapolis, MN

Responsibilities:

  • Led a complex production platform reset, facilities consolidation, and manufacturing expansion program across four business units spanning multiple geographic areas.
  • The combined platform reset, facility expansions and consolidations allowed the client to strategically in corporate greater efficiencies, increased customer advantages, and provide substantial business growth to the clients Direct Mail, Fulfillment, and MailGard product and service offerings.
  • Led all project life cycle workstreams and phases, including project plan development and execution, organization change governance, risk and communication management, and all deployment activities.
  • Managed a project team of 30 resources, consisting of both functional and technical resources.

Senior Program-Project Manager and Senior CA PPM Consultant

Confidential, Philadelphia, PA

Responsibilities:

  • Led a complex Clarity CA PPM implementation and optimization project across multiple IT and Business domains.
  • Developed and executed the detail project plans by work stream, overall program plan, enterprise communication plan, and risk management plan.
  • Responsible for leading all life cycle phases of the project including requirements capture, solution design, application development, testing,, process improvement, and deployment.
  • Provided deep Clarity PPM functional and solutioneering expertise including tight alignment to the Strategy and Governance Office’s strategic roadmap.
  • Managed all application development for studio modifications, portlets, reports, and interfaces to enterprise systems.
  • Recognized by the client as the first ever project at Confidential to complete as planned and delivering a PPM solution that vastly exceeded expectations.
  • Methodologies and Technologies leveraged included Agile-Scrum, Umethod, MSP, CA PPM, Studio, Business Objects, Java, XML Open Gateway, Jelly-Gel Scripts, PL/SQL, Crystal Reports, and SharePoint.

Senior Program Manager and Senior CA PPM Consultant

Confidential, Spokane, WA

Responsibilities:

  • Led a large Clarity CA PPM optimization and expansion project across multiple business lines.
  • Provided the client’s Confidential with a future state Roadmap as well as expert Clarity PPM functional and solution architecture support for the optimization and expansion of their Clarity PPM tool and processes.
  • Developed and executed the detail project plan, overall communication plan, and risk management plan. Implementing strategic and tactical solutions to align and mature the Confidential to the future state Roadmap. Managed all application development for objects, portlets, reports, and all interfaces to enterprise systems.
  • Methodologies and Technologies leveraged included the Umethod, Agile-Scrum, MSP, CA PPM, MSP, Studio, Business Objects, Java, XML Open Gateway, Jelly-Gel Scripts, PL/SQL, Crystal Reports, and SharePoint.

Senior Project Management

Confidential, Basking Ridge, NJ

Responsibilities:

  • Led the alignment of Clarity PPM to a large business and technology End-to-End (“ Confidential ”) Transformation Program.
  • The Confidential effort enabled the client to successfully transition from a legacy of multiple corporate entities and networks to a more streamlined global operation facilitating a substantial growth of mid-market customers.
  • Developed and executed the Clarity Confidential Transformation Program.
  • Methodologies and Technologies leveraged included the Umethod, SDLC, Agile, CA PPM Studio, Business Objects, Java, XML Open Gateway, Jelly-Gel Scripts, PL/SQL, Crystal Reports, and SharePoint.

Senior Program Manager

Confidential, Minneapolis, MN

Responsibilities:

  • Led a complex cross-functional and interdependent Oracle E- Business Suite (Order to Cash, Call Center Management - Telesales, Finance, Procurement, Warehouse Management, and Customer Data Steward - Direct Market Analysis) implementation project.
  • Developed and executed the detail project plan, enterprise level communication plan, and risk management plan.
  • Led all implementation life cycle phases, including project kickoff, definition, design, application development, testing,, and go live.
  • Managed all application development activities including interfaces to the warehouse management systems and web based client facing systems.
  • Managed a project team of 30 resources, consisting of both internal and external business and technical resources.
  • Methodologies and Technologies leveraged included Oracles Unified Method (OUM), MSP, Linux, Oracle E-Business Suite, Oracle Discoverer, Oracle BI Publisher, and SharePoint.

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