SUMMARY:

• A confident and accomplished project and program management leader with extensive experience supporting enterprise goals through effective planning, coordination and organization of domestic and international teams, actively managing project tasks, issues and risk to eliminate scope creep and schedule slippage, defining areas for process improvement by utilizing lean - six sigma principles.
• Accomplished at increasing company profits by applying project management tools and streamlining program management activities and incorporating business change management best practices for project success.
• Currently seeking a leadership role within project management where I can apply my technical, analytical, and leadership skills.

AREAS OF EXPERTISE:

• Project & Program Management
• Process Improvement
• Team Development & Management
• ERP, HCM & CRM Implementation
• Strategic Planning
• Budget Management
• Business Analysis
• Communication
• Lean-Six Sigma

TECHNICAL KNOWLEDGE:

Oracle OPM, Dynamics AX v2.5, 3.0. 4.0, AX2009, AX2012 - ERP & CRM, Agresso, PeopleSoft, Enterprise Portal, Manugistics, Manhattan Associates, INDUS, Informatica, Hyperion, Microsoft SharePoint, Project Server and HP Quality Center. Internal Change management transition tools used include Kaizen, Agile, PMP methodologies, SIPOC, Prince 2 and 5S.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Program and Project Manager

Responsibilities:

• Manages and improves delivery of enterprise projects by creating and providing direction for artifacts like project charter and scope, project plans with dependencies, issue and risk management resolution, value-stream mapping and RACI definition for team responsibilities.
• Communicates project progress via project status reporting, team meetings and steering committee reviews for milestone completions, cost control and resource capacity.
• Leads work streams to optimize project outcomes using PMBOK, Agile, Kaizen, Lean-Six Sigma and SCRUM tools for package implementation, SDLC efforts and business transformation. Streamlines ERP, HCM and CRM platforms and migration efforts by architecting technology requirements, standardizing master data, financial and business information to reduce waste and to enhance marketing, supply chain, warehouse management, operations, quality, human resources, finance/accounting, and order management functions.

Confidential, Carol Stream, IL

Responsibilities:

• Currently completing a multi-site implementation of D365 for four domestic sites for this medical product and automotive metal parts manufacturer.
• Directed efforts for fit-gap analysis, custom design. development & test, deployment and conference room pilots for the project team and third-party resources.
• Standardized data and business processes for efficient usage of D365 for business transactions and information management.
• Directed workshops for the creation of test scripts and TO-BE business processes to assist in people-process change management.
• Managed multiple project teams and international third-party vendors for the completion of project tasks.
• Initiated change management processes to enable new TO-BE business processes for addressing people-process transition usage of D365.
• Led steering committee meetings to assess progress across multiple project plans for tasks, issues, budget management and project compliance.

Confidential, York, PA

Responsibilities:

• Using Sure-Step project methodology, provided direction for ERP implementation for a multi-site business practice and technology change using Dynamics AX2012 R3.
• Directed change management efforts to enhance people behavior and process streamlining to maximize cost reduction goals and ERP system utilization.
• Initiated change management processes to enable new business processes.
• Created a Fit-Gap deliverable to minimize customization requirements due to strict budget constraints.
• Directed efforts to prepare for conference room pilot efforts in using Dynamics AX 2012R3 for food management requirements.

Confidential, Maryknoll, NY

Responsibilities:

• Led and managed the business transformation and IT consolidation and migration efforts using Business World M5 ERP and lean six sigma tools to reduce operating cost.
• Directed change management efforts to enhance people behavior and process streamlining to maximize cost reduction goals, ERP system acceptance and benefit realization. Incorporated new performance metrics to measure efficiencies and non-profit organizational effectiveness.
• Initiated change management process to reinforce Maryknoll organizational goals and objectives for compression.
• Provided project management direction in managing the third-party software vendor and assisting the project stakeholders.
• Project managed the migration and cleansing of Microsoft GP data to Business World for cut-over and implementation efficiencies.
• Defined and provided using VISIO process flow diagrams and pathways to enable end-users to perform job tasks using new software tools within Human Resources, Finance and Procurement.

Confidential , Lawrence, MA

Responsibilities:

• Using project management tools, assessed enterprise readiness for upgrading ERP to implement new modules, master data and standardizing business processes domestically.
• Provided project issue and risk assessment with suggested corrective approaches to optimize phase two implementation efforts.
• Led and managed project efforts to provide customer product quality data and test results.
• Provided project strategies that streamline job tasks and information requirements, consolidate financial reporting to Confidential Chemical (parent company), and developed a strategy and project methodology for future Sekisui US-owned implementation projects.
• Assessed the IT function for the implementation of ERP to support the company’s ability to respond to business changes.
• Enhanced ERP system usage and next phase implementation efforts within a multi-site business environment by directing requirements for business process owners, end-users, and technical staff.
• Provided project direction and for implementing warehouse management, advanced master scheduling, product costing and labor reporting.
• Led project effort for data migration, mining and business intelligence of OLAP cubes enhancement.

Confidential , Norwich, NY

Responsibilities:

• Improved product control and traceability by integrating product identification, modifying warehouse management processes and bar-coding systems saving $1.3MM.
• Excelled at being a Subject Matter Expert (SME) and go-to resource for project management guidance and assistance.

Confidential , Berlin, CT

Responsibilities:

• Project managed the creation of a data warehouse ($3 million) that improved data mining and management of customer requirements for power delivery and service for a multi-site enterprise.
• Established and managed budgeting, staff, and off-shore resources, including management of the steering committee, advisory boards, and fellow project managers. Acted as a main point-of-contact for project deliverables, planning, status updates, and Sarbanes-Oxley governance.
• Collaborated and project managed efforts to develop an RFP for a SDLC contract development effort.
• Implemented change management methods to modify business practices across business functions to reduce non-value-added activities.
• This included rate case data warehousing for finance and accounting.
• Provided data migration direction for consolidating master data from multiple, disparate systems due to merger & acquisition activities.

Confidential , New York, NY

Responsibilities:

• Created a Program Management Office that enabled ERP & CRM standardization and implementation of re-engineered processes for 35 agencies with project budgets of between $1.5M and $4M.
• Eliminated risk for rapid implementation of new project services software by defining gap-fit and executing technical solutions, including the in corporation of change management processes for business modification acceptance.
• Allowed for the more efficient integration of project activities and resource allocation by aligning project activities via Project Server.
• Successfully managed and developed staff and project managers in efforts to define to-be processes and streamline business operations through best practices for revenue recognition and project accounting charges.
• Using Dynamics AX and PeopleSoft platforms, led project management efforts to standardize process and information for efficient implementation of new business tools.

Confidential, Elmira, NY

Responsibilities:

• Utilized project management expertise to minimize risk and to define gap-fit requirements for creating focused RFP's optimize ERP/CRM vendor selection.
• Enhanced SDLC process using Waterfall, Agile and Lean tools to accelerate deliverable acceptance by project owners.

Confidential, Owensboro, KY

Responsibilities:

• Successfully managed PMO efforts, using deep COT knowledge, to select and implement ERP & CRM systems for this multi-national enterprise, allowing for fulfillment of Confidential traceability and product recall business needs.
• Project managed international third-party resources for execution of programming and project deliverables.
• Established communication channels for project cost control, project risk and project change management with project stakeholders.
• Effectively managed a $5.8M budget and all project deliverables including business and technical specifications, user documentation, test plans, and test scripts using Agile and Lean-Six Sigma toolsets.