SUMMARY:

I have 18+ years of experience working in unique combination of disciplines like Networking, VoIP, Confidential technologies and Project management in Airlines, VoIP, Retail, Brokerage and Banking domain. In course of my work, I have managed teams spread over multiple cities across the globe

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, MN

Responsibilities:

• Create and execute project work plans with revisions as appropriate to meet changing needs and requirements.
• Identifies resources needed and assigns individual responsibilities.
• Manages day - to-day operational aspects of the project and scope.
• Review deliverables prepared by team before passing to client.
• Effectively applies our methodology and enforces project standards.
• Prepare for engagement reviews and quality assurance procedures.
• Minimize risk on project.
• Ensure project documents are complete, current, and stored appropriately.
• Define, plan and implement the goals and milestones of the project.
• Oversee the analysis, design, execution and support of all assigned aspects, including resource planning, team selection, performance appraisals, and budgets.

Frequently used tools: Clarity, Microsoft Project, Sharepoint DMT (Deliverable Management Tool).

Senior Project Manager

Confidential, MN

Responsibilities:

• Manage, develop and execute an overall project schedule, including tasks, duration, dependencies, and resource assignments
• Control and track changes to scope, time, cost, quality, issues and risk
• Manage completion of project objective, such as procurement, quality planning, service level agreements, and customer
• Ensure product deliverables’ quality, such as functional specifications, logical and physical data design, solution design and detailed design, test plans, and completed solution
• Communicate appropriately and effectively to stakeholders, gaining trust and building consensus
• Help Business Partners and Business Users understand their roles and responsibilities within the project
• Obtains appropriate stage-gate approvals from business and IT sponsor
• Ensure team understands the business benefits of the project and connects the project to the broader organizational goals
• Work with stakeholders to confirm understanding before drawing conclusions
• Resource management: Requests the needed people for a project and get them oriented to work on the project
• Resolve issues in a timely manner. When appropriate, escalate problems and issues to stakeholders and sponsor
• Evaluate risks, assess possible outcomes and solves problems
• Manage vendor relationships according to contract terms and conditions and works with vendors as needed
• Respond to terms or conditions not being met
• Monitor individual performance, maintain team morale and provide feedback to resource managers
• Recognize and reward desirable individual and team performance
• Direct and delegate work effort
• Contribute to IT PMO’s methodology and practice areas

Scrum Master / Project Manager

Confidential, MN

Responsibilities:

• Confidential JIRA project creation and management for Sprints, covering various Internal Releases for 2014.
• Creating Stories for Sprints with Product Manager and Product Analysts
• Managing Sprint with daily Scrums for daily updates from developers, agile tester, designed and architect
• Participating in Agile Coach led sessions
• Co-ordination with Release teams
• Tasks involved interacting with UX designers to design for the products on dot com, Front end engineers working on the Java & CSS and Backend engineers developing Services.

Technical Tools used: JIRA, ClarityProject Manager

Confidential

Responsibilities:

• Project management of Technology teams to achieve project objectives by effectively managing cost, schedule, scope, quality, risk and project resources over the duration of the assignment following appropriate methodology.
• Managing the end-to-end application development project involving requirements elaboration, design, build, testing, implementation and support.
• Managing the 3rd party (Rich Relevance) vendor relationship and deliveries.
• Financials management - Forecast, Estimation, Budget burnrate.
• Interacting with the client technical and business teams to manage dependencies and clarifications to ensure business continuity
• Status Reporting: Reports to stakeholders on project resources, schedule, costs, activities, linkages, issues, risks and project metrics. Regular dashboards and Status Reports on current project and next steps, to Business and Technology client managers.
• Co-ordination with Release Management
• Requirement management and change management: Evaluation of technical requirements
• Risks & issue management,

Technical Tools used: Clarity, Open Workbench, Microsoft Office, Microsoft Project Plan, Quality Center, Citrix

Tech Project Manager

Confidential, MN

Responsibilities:

• Managing the team for end-to-end application development project involving requirements elaboration, design, build, testing, implementation and support along with release management.
• Requirement management and change management
• Status Reporting: Reports to stakeholders on project resources, schedule, costs, activities, linkages, issues, risks and project metrics. Regular dashboards and Status Reports on current project and next steps, to Business and Technology client managers.
• Risks & issue management, Escalation Management, Resource management
• Documenting, Organizing and Planning Project activities using various tools
• Managing and coordinating the offshore team located in Chandigarh, comprising of tech lead, developers and QA team.

Tech Project Manager

Confidential, MN

Responsibilities:

• Project management of Technology teams to achieve project objectives by effectively managing cost, schedule, scope, quality, risk and project resources over the duration of the assignment following appropriate methodology.
• Evaluation and acceptance of Business requirements, to align impacted technology teams (cross functional, cross-organizational, third party vendors), for delivering technology objectives.
• Facilitating analysis, architectural approach development and business interaction for the development teams.
• Engagement and management of cross organizational teams and 3rd party vendors towards strategic project and business goals. The teams were spread across the globe (USA, India and China)
• Managing project plan, resolving project issues, risk mitigation, and managing project resources
• Ensuring technology deliverables follow the company standard Quality Management project lifecycle, from Analysis Design, Build, Test, Implementation and Support, with appropriate phase end reviews, entry & exit criteria.
• Communication Management - Effectively communicate with cross functional & organizational teams, business partners, engagement leaders and vendor partners.
• Status Reporting: Reports to stakeholders on project resources, schedule, costs, activities, linkages, issues, risks and project metrics. Regular dashboards and Status Reports on current project and next steps, to Business and Technology leaders.
• Requirement management and change management
• Financial management - resources finance management using tools, estimation, forecast.
• Implementation and Release management - Implementation plans, CAB approval, PCR, IMR process
• Risks & issue management, Escalation Management, Resource management
• Plan transitions and mentor new joinees.
• Documenting, Organizing and Planning Project activities using various tools

Technical Tools used: Microsoft Office, Microsoft Project Plan, Open Workbench, Clarity, Quality Center, Citrix, Lotus Notes

Tech Project Manager

Confidential

Responsibilities:

• Managing a team spread across nations in Chennai and Bangalore in India, and Minneapolis, USA.
• Project management - planning, scheduling, tracking, managing day-to-day activities
• Project path as per Quality methodology through all phases - requirement gathering, analysis & estimation, design, build and testing
• Project Financial Management - budgeting, allocation, reconciliations.
• Resource planning & management
• Co-ordination of offshore delivery to match client expectations and directions
• Handled Quality activity for the team, including productivity & quality measurement & reporting.

Project Manager

Confidential

Responsibilities:

• Involved working with the customer manager in formulating requirements, based on business needs, estimation, project plan and tracking followed by project execution.
• Estimation and resource recruitment for technology team of various roles
• Project management - planning, scheduling, tracking, managing day - to - day activities
• Project Financial Management - budgeting, allocation, reconciliations.
• Handled Quality activity for the team, including productivity & quality measurement & reporting.

Project Manager

Confidential S

Responsibilities:

• Agile Project management for Sprints covering 12 Internal Releases
• I joined the team as Technology Lead and with my experience progressed to the role of Project Manager.
• My responsibilities involved feature development, review & Sustenance activities for CTIManager across 6 CUCM releases on Windows & Linux
• Managed 15 member team working on CallManager, Confidential, JTAPI & TAPI components
• Status reporting to client and account managers
• Quality process for the project using Agile and GEM methodology.