It Program Director Resume
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Stamford, CT
SUMMARY:
- Senior technology and operations leader with 20+ years of experience in IT program and product management. Deep experience in information systems and implementations. Collaborated with senior management and cross functional teams in delivering business solutions. Proven track record of consistently delivering on complex, high - profile IT projects and initiatives. Passionate about process improvements and building best in class solutions. Strong educational and professional qualifications. Key strengths:
- Highly results oriented
- Works collaboratively with people across regions and functions at multiple levels
- Project management & CFA Claritas practitioner and charter holder
- Agile and Scrum Practitioner
- Excellent analytical and problem solving skills
- Quality Assurance & documentation
- Relationship and Vendor Management
- Excellent with Microsoft products such as MS Project, PowerPoint, Excel, Word, Visio etc
- Excellent understanding of latest technologies, cloud, SaaS, CMDB and ITIL processes
PROFESSIONAL EXPERIENCE:
Confidential, Stamford CT
IT Program Director
- Built IT PMO processes from ground up, operationalized JIRA/confluence in agile
- Led migration of 15+ portfolios from third party vendor applications to Salesforce under extremely tight deadline
- Led the implementation of sales portal that eliminated manual processes and saved sales cycle time by 70%
- Ensure demos/trainings are provided in a timely manner
Confidential, Stamford CT
Sr. IT Program Manager
- Implemented Agile and best PMO practices in streamlining IT processes resulting in efficient execution
- Set up offshore testing COE which saved approx. $ 300 k per year
- Led cross functional teams in integrating CEB into Confidential ($2b acquisition) under extremely tight deadline
- Negotiated better terms and conditions with Vendors and consulting firms
- Led cloud migration and upgrade of finance applications
- Led simplification initiatives for Oracle ERP systems, Order to Cash, Tax and Procurement that resulted in cycle time reduction by 30%
Confidential, Stamford CT
Vice President, Program Management
- Drove migration of T&L and accounts payables from GEAM to MySS, managing bureaucracy and on time delivery
- Saved $ 500k per year by integrating Salesforce instance at GEAM and SSGA
- Led active directory and email consolidation between GEAM and SSGA
- Drove performance improvements in key areas such as Oracle ERP, back office, BI reporting integration, customer management, tracked against day 1 and Day 100 objectives
- Consolidated and implemented Disaster recovery requirements and SOX compliance
Confidential
IT Program Manager
- Led end to end implementation for consolidating multiple ledgers across the globe (Europe, Canada and US) on to one ledger - received Above & Beyond silver award
- Collaborated with senior leaders including the CFO, the Controller and cross functional business leaders to resolve conflicts and issues and achieve consensus
- Led technology and process improvements for financial programs that resulted in reducing manual effort by 70%
- Simplified application portfolio by retiring applications and consolidating features
- Co-Chaired Service Delivery Board in simplifying SOX, IT operations and processes, reducing bureaucratic overhead
- Excellent presentation skills: Provided several trainings/demos on new functionalities along with documentations
Program Manager
GE Capital, Norwalk CT
- Led the team in integrating Black Mountain for BLG trading, $22B portfolio - received silver management award
- Gained $1.2 M in cost savings by redesigning Workflow (internal app) that replaced legacy app
- Led IT execution of $2B Mubadala JV project under extremely tight deadline
- Gained ~100% accuracy in data migration from Siebel
- Interacted with senior leaders as well as internal and external teams in resolving operational issues
- Implemented disaster recovery, SOX compliance and audits for finance applications
Confidential, Charlottesville, VA
Implementation Manager
- Led & coached a team of highly technical experts such as quality engineer, architect, designers and developers in delivering on time and high quality products
- Wrote functional requirements and managed all phases of SDLC, end to end project implementation right from project initiation to post deployment including customer support
- Collaborated with stakeholders at all level such as CTOs, CIOs and program managers to prioritize and drive milestones to timely execution/delivery
- Implemented best in class project management processes such as first-time-right policy, proactive defect tracker and automated testing - Identified systemic operational issues, led the team in resolving them as well as identifying root causes and process improvements to prevent similar issues
- Introduced and implemented Agile for speedy delivery
Confidential, Arlington,VA
Project Lead
- Implemented cutting edge technologies such as Agile, extreme programing and RUP methodology to manage customers’ expectations and speedy delivery
- Collaborated with cross functional teams in implementing complex projects
- Led the on-shore as well as off-shore team in implementing several projects on time and good quality
- Wrote business requirements and led all phases of project implementation including design, development, UAT & deployment
- Responsible for coding and reviewing code for core modules
Confidential
Project Lead
- Coordinated onsite and offsite implementation team
- Streamlined the project delivery process for stable code release
- Designed critical modules and implemented code
- Led the UAT and post deployment fixes
Confidential
Analyst
- Implemented and supported Collateral management application for the bank