SUMMARY:

• Seasoned Professional: 9 years of experience in envisioning, planning, delivering and supporting the business needs, mentoring change in consensus driven culture, and managing the stakeholder’s influences
• Strategic Planning & Execution: Creative, Innovative, result oriented team player with strong value oriented analytical skills that lend insight to business problems and lead to measurable results.
• Project & Team Management: Proven abilities in collaboration at multiple levels, drive consensus across diverse stakeholders, geographies and functional areas to identify, prioritize and design solution for business challenges.
• Budget management: Proven abilities in managing and forecasting multi - million-dollar budget projects.
• Experienced in various domains such as Banking, Finance, and Supply Chain to address various solutions.
• Project Management professional with a proven record of managing complex functional projects in various environments. Effectively manage stakeholder expectations and willing to take full ownership for the execution and achievement of project objectives.
• Possess specialized skills in Stakeholder Management, Integration Management, Communication Management, Cost Management, Change Management, Scope Management, Schedule Management, Risk Management, Vendor Management, Operations Management and Procurement Management
• Knowledgeable in applications of Waterfall, Waterfall Scrum Hybrid and Agile (Scrum, Kanban, Lean) methodologies, and skilled in developing processes that facilitate continual progress and achievements
• Strong knowledge of Software Development Life Cycle (SDLC) with thorough understanding of various phases like Inception, Analysis, Design, Build, Testing and Deployment
• Well versed in writing Request for Proposals (RFP), Statement of Work (SOW), Project charter
• Detailed understanding of Gap analysis, cost and benefit analysis, SWOT analysis, risk analysis, PERT analysis. Experience includes creating activity diagrams like critical path, PDM, ADM and GERT
• Hands on experience in requirement gathering by conducting personal interviews, developing questionnaire, brainstorming, or role-playing to get a better understanding of client business processes and creating requirements traceability matrix (RTM) for tracking the requirements
• Experienced in preparing Project plans, Requirements documentation, Work breakdown structure, Gantt chart, ARMI matrix, RACI matrix, Stakeholder Register, change control register, Change request forms, Resource Breakdown structure, Risk Register, Test planning documentation, Test scenarios, Use cases, User Stories, Process flows, Screen mock-ups, and User Acceptance Testing (UAT), Business Requirement Document (BRD), Functional Requirement Document (FRD), System Requirement Specifications (SRS)
• Strong experience in writing User stories (INVEST) with the help of SMEs in Iterative model environment
• Proficient at creating and transforming Business requirements into Software Requirement Specification (SRS) using UML diagrams such as use case, Business Process models, activity and sequence diagrams
• Assisted Scrum Master in facilitating the workshops for estimation of efforts using various estimation techniques Planning Poker, T-Shirt sizing, Bucket System, Dot Voting and Affinity System
• Possesses strong business acumen in managing project schedules, tracking project, milestone completion, and reporting progress effectively to management in a timely fashion.
• Highly skilled in blending business and technical knowledge with leadership skills to achieve strategic project goals defined in project charter and tracking key KPIs like Schedule, Cost, Quality and Risk Score.
• Experience in the ETL (Extract, Transform and Load) of data into a data ware house/data mart, Business Intelligence (BI) tools and OLTP/OLAP systems
• Sound Knowledge of documenting various API’s such as SOAP, REST by utilizing Swagger, and utilizing the Postman tool to perform regression, security testing etc.
• Knowledgeable in Three-Tier Architecture and Service Oriented Architecture, and utilized the Ajax, Web Services (SOAP, WSDL) to perform the Client-side validation and Server-side validation.
• Experienced in managing the Testing Lifecycle such as Black-Box Testing, Integration Testing, System Testing, Smoke Testing, User Acceptance Testing, Load Testing and Performance testing.
• Strong experience working with various reporting and data visualization tools such as Tableau.

TECHNICAL SKILLS:

Waterfall, Agile, Scrum, Custom Agile /Waterfall: Scrum Hybrid, Extreme Programming, XP, Lean Six sigma, Kanban

Requirements, Project Management tools.: JIRA, MS Project, Confluence, MS SharePoint Server, MS Office 365 (Exchange, SharePoint, Project, PowerPoint, Visio, Word, Excel, PowerPoint), SAP-PS

Business Skills: Change Management, Risk Management, Impact Analysis, JAD Sessions, SWOT Analysis, Conflict Management, Effort and Impact analysis, Regression analysis, Why-Why analysis, Problem & Incident Management.

Data/Process Modelling tools: Oracle SQL Developer Data Modeler, ER Studio, MS Visio, Wireframes

BI/Reporting/Visualizing Tools: Tableau, MS Excel, Amazon Quick Sight

Databases: Microsoft SQL Server, Oracle 9i, 10g, 11g, My SQL v2012, DB2

ETL Tools: Informatica PowerCenter 8.6

Testing Tools: HP QC, HP ALM, Cucumber, Postman, Swagger, Selenium

Data Warehousing: Data Marts, OLTP, OLAP, Multidimensional Analysis, Data Mining, Slicing/Dicing, Drill Down/Roll Up

Other Tools: AWS, Amazon EC2, Amazon S3, AWS Cloud Watch, Apache Spark ML, Salesforce, R Studio, SAP, QuickBooks, Gate Management Tool

Operating System: Windows Vista, Windows 7, Windows 8, Windows 10, UNIX

Languages: SQL, R, Java, HTML, XML

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Project Manager

Roles/Responsibilities:

• Responsible for establishing clear and coherent project setup, communication plan, and issue resolution processes through the entire SDLC/PMLC. Ensuring work-stream alignment with integration goals, and overall project schedule, project plans, risks handling & issues mitigation, cross-team interdependencies.
• Ownership for budgeting and forecasting, status reporting, expense reporting, and execution. Conducted Interviews, Brainstorming, JAD (Joint Application Development) sessions, focus groups with stakeholders to gather requirements and end user perspectives to identify gaps and improvement areas.
• Worked with Program Managers performing Feasibility and Complexity Analysis to identify technically feasible functionalities and determining the level of effort (LOE) needed to build those functionalities.
• Acted as a Liaison with program management and cross functional team to ensure that work is neither overlooked non duplicated. Managed project risks, including the development of project contingency plan.
• Supervised the project progress and use of resources and initiated corrective action whenever required.
• Effectively applied change control and configuration management processes. Reporting through agreed lines on project progress through highlight reports and end-stage assessments.
• Assisted with internal and external communication, improving transparency, and radiating information.
• Monitored the potential interdependencies with other projects and their probability and impact.
• Ensured detailed project documentation including meeting of the minutes, action items, issues list, feasibility analysis, Requirement traceability matrix (RTM), cost benefit analysis, risk management plans.
• Developed project plans and execution approaches for various initiatives that are defined by client requirements and specifications. Published regular status reports and conducted status meetings.
• Facilitated meetings, discussion, decision making, conflict/issue resolution and risk management sessions. Established appropriate technical and quality strategies and standards.
• Responsible for managing the business direction of projects using Plan Do Check Act (PDCA) strategy.
• Provided direction to support resources for project performance, assignments, and activities.
• Monitored and controlled ongoing projects to evaluate the progress of the Project and respond to change if any issues arise. Oversee the release plan and ensured the timely delivery of the releases.
• Prepared project plans with forecasts, estimates, resource assignments, strategy and architecture for clients in alignment with business plans. Created WBS and identified & managed risks using MS Project.
• Created Requirements traceability matrix to determine the source of the requirement; ensuring all requirements are easy to locate affected system components in case of change.
• Established Incentive Programs and Rewards & Recognition based on Cost Control and Staff Performance
• Actively Involved in the Meetings with Scrum Master and Product owner to review the team progress
• Participated in requirement walkthroughs with Development teams and Quality Assurance teams with the aim to develop testing strategies, test scenarios and test plans such that test cases reflect user needs.
• Worked on building a trustful and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and solving the problem.
• Reviewed contractual requirements and ensured customer requirements and met and/or exceeded through regular communication with customers to solicit feedback and continuous development of procedures and products to meet their needs in accordance with contractual standards and obligations.
• Demonstrated leadership to program and project teams through training, communication, organizing feedback sessions, regular interaction with project leadership and/or project team members.
• Monitored and controlled contract requirements to ensure project schedules and deliverables are met on time, including the customer requirements and expectations while managing the budget and quality constraints and prepared plan for off-schedule deliverables.
• Managed the project during analysis, design, development, testing, implementation, and post implementation phases. Performed risk management, change management, integration management. and scope management on projects. Supervised quality assurance and quality control for projects.
• Assisted team in strategizing data migration by using various data ingestion tools to load the data into the AWS environment.
• Actively involved with the team in designing various visualizations to satisfy the business needs.
• Initiated internal and external process improvements across multiple teams and functions. Interacted with Engineering and business owners for project requirements and scope. Drove product decisions to align with higher business initiatives. Experienced working with highly technical management teams.
• Strong organizational skills, communication skills and coordination skills along with multi-tasking capabilities to get things done in a fast-paced project.

Environment: Agile Methodology, Windows 10, MS Office, Selenium, Swagger, MS Visio, REST API’s, SOAP UI, JIRA 7.0, MS Project 2016, SharePoint 2013, Web Services, XML, TABLEAU 10.0, Confluence 6.1, AWS, Amazon S3, Amazon EC2, Amazon Glue, Amazon EMR, Cloud Watch, Spark ML, Amazon IAM, Amazon Athena

Confidential, Wilmington, DE

Agile Project Manager

Roles/Responsibilities:

• Led and managed a global cross-functional delivery team of 15 associates managing complete project in Agile through scope management, resource planning, risk analysis, and quality management.
• Worked with the various teams involved and align on their appropriate roles and responsibilities.
• Identified the project scope, developed the project plan and allocated the project resources by utilizing the project charter. Created stakeholder register to access level of support from the stakeholders.
• Conducted Cost & Benefit Analysis, Feasibility Analysis to understand the net benefit and the feasibility of the project. Facilitated workshop, one on one meetings with required stakeholders to elaborate the current state processes and gather inputs to come up with the Proposed Future State processes.
• Developed concrete detailed plan to execute the project including scheduling, outlining duties of each team members, identify project goals and setting a timeline for the project considering cost constraint.
• Established stakeholder management plan and managed the project status and represented the metrics and project status report to required stakeholders on weekly/monthly basis.
• Documented and communicated project related risks to appropriate stakeholders on the real-time basis.
• Collaborated with the Business stakeholders and Product Owner for work prioritization and defining the short term and long-term roadmap for the team. Monitored project status to ensure the project is in track, meet the defined milestones an executed as per the project plan.
• Prepared Product Data Sheet (PDS) to capture the project timelines and budget information after conducting Release Planning Meeting. Facilitated and organized continuous process improvement sessions to make the team comfortable in adapting the best practices.
• Supported the Product Owner in aligning the business needs and prioritizing the Product Backlog by using like MOSCOW (Addressing Business Value) helped to define the Acceptance Criteria for user stories. Supported the Scrum Masters, fostered collaboration and encouraged the use of Scrum Best Practices and Estimation techniques such as T-Shirt Sizing, Planning Poke.
• Coordinated with the Scrum Masters to effectively minimize the adverse effects of impediments and handled cross team dependencies effectively, and actively participated in Sprint Review Meetings to ensure changes requested by the stakeholders are captured and monitored their implementation.
• Delegated business analysts for Data modeling, Data mapping and Data extraction & Integration in the data mart by using the Informatica Power center from the legacy systems.
• Played a pivotal role in Recruitment, Training, Direction, Motivation and Mentoring more than 20 employees located at many sites across the world; Established employee development plan.
• Worked on resource management such as planned staffing and made dynamic adjustments if required.
• Prepared training materials for the end users highlighting the process changes to ensure smooth transitioning to the new system and better understanding of non-technical end users/stakeholders.

Environment: Agile Methodology, Salesforce, JIRA 7.0, MS Project 2016, SharePoint 2013, Confluence 6.1, Web Services HP ALM, Oracle SQL Server, Informatica

Confidential, Santa Clara, CA

Project Manager

Roles/Responsibilities: -

• Servant Leader, who managed all aspects of project as a Project Manager for Banking Application.
• Articulated the project vision and established strategies for short term and long-term release goals.
• Created project methodology, communication, and issue resolution processes. Ensured work-stream alignment with integration goals, project plans, cross-team interdependencies, cost and overall schedule
• Focused on improving applicability to target market by spearheading planning, market research, and stakeholder collaboration behind development of deployment features.
• Created Risk Register, Responsibility and Skills Matrix, and Work-Breakdown Structure (WBS).
• Initiated project execution and tracked the completion of Feature/Capability.
• Facilitated JAD sessions, focus groups and interviews with the SMEs and stakeholders to elicit business processes requirements, regulatory requirements and compliance requirements.
• Reviewed the requirement documentation like Business Requirement Document (BRD) and ensured it is recorded, which helps Scrum teams to understand, collaborate, communicate and monitor the progress.
• Acted as coach for the liaison teams and stakeholders about Agile Manifesto that improved the self-organization, collaboration and resulted in managing the expectations of stakeholders.
• Conducted the gap analysis using Fish Bone diagram by reviewing the current process work flow and understanding the future business requirements in terms of new functionalities.
• Ensured proper documentation of concise and coherent ‘definition of done’ in Sprint ‘0’ and acceptance criteria for the PSPIs (Potentially Shippable Product Increments); modular releases.
• Worked with teams and Scrum Masters on sprint planning, backlog prioritization, change readiness, and other areas of Agile process. Conducted business analysis, process mapping, and process re-engineering.
• Managed the requirement churn between the Sprints to update the product backlog. Monitored and controlled the modular releases of application from creation of Product Backlog to sign-off from PMO.
• Presented the project plans and progress to key stakeholders across the hierarchy - sponsors, team etc.
• Presented release status using release burn down charts periodically to the stakeholders.
• Supervised the creation of Master test plan and oversee test schedule metrics to track system testing.
• Supported team in developing Test scenarios, quality metrics, defect correction and tracing plans.
• Encouraged and motivated the team to perform at the best of their capabilities by providing feedback in the Daily stand-up meetings and review meetings. Participated in Sprint demos and training sessions to demonstrate software features to Customer Experience Team and Program Management Office.
• Managed the influences and expectations of the stakeholder throughout the release lifecycle.
• Documented lesson learnt and retrospective report which contributed towards success of the project
• Acted as subject matter expert and provided guidance to engineering staff and management. Performed as a project lead on complex projects and in the resolution of technical problems critically impacting the constraints like performance, schedules, resource, scope, quality and cost.

Environment: Waterfall Scrum Hybrid, JIRA, Confluence, Java Script, Java, MS Visio, MS Project, MS Excel, MS PowerPoint, MS Word, Objective C, iOS SDK Android Studio, HTML5, CSS.

Confidential, Philadelphia, PA

Jr Project Manager

Roles/Responsibilities:

• Actively managed various phases of the System Development Life Cycle (SDLC) in Waterfall methodology.
• Identify, analyze and resolve project issues, effectively escalate decisions and issues, and establish quality measures and standards that ensure milestones are met, projects are successfully executed.
• Assisted the project manager in the drafting and issuance of project proposals, RFP (Request for Proposal), preliminary schedules and budgets.
• Oversee project budget and made recommendations to company leadership and customers regarding opportunities to avoid fraud, potential growth opportunities, and expense overruns & underruns.
• Communicated and coordinated several business opportunities across various programs and projects to develop cross functional teams to excel company growth, career & skills development.
• Acted as Liaison between company and client for issues relating to contracts and advised client regarding new projects, systems or approaches to meeting short term and long-term strategic goals.
• Worked on clear, business language presentations for business senior leadership to support swift decision making and issue resolution whenever required.

Environment: Waterfall, MS Office Suite, Informatica PowerCenter 8.6, Informatica Data Quality 8.6, Linux, SQL, PLSQL, Teradata, SQL Loader.

Confidential

Business Analyst

Roles/Responsibilities:

• Prepared Functional Requirement Document, Business Requirement Document, and Software Requirement Specification using Elicitation Techniques such as Document Analysis, JAD, Interviews.
• Created business processes and workflows (Business Process Modelling) using MS Visio capabilities.
• Worked on various Modules in SAP such as Production Planning, Sales & Distribution Module etc.
• Developed Use Cases and activity diagrams and collaborated with the QA team to create test plans.
• Worked on UML notations for Object Oriented Design and Documentation purposes.
• Assisted project manager in building charters, test plans, execution plans to support execution of projects.

Environment: HP PPM, SAP ECC 6.0 (FI/CO, PM, PS, QM, PPC, HCM), MS Project, MS Excel, MS Word

Confidential

Jr. Business Analyst

Roles/Responsibilities:

• Coordinated with the customers and internal stakeholders to elicit requirements to analyze the system.
• Shared Documents using MS SharePoint. Documented Test Cases and Logged Defects using HPALM Tool.
• Designed UML Diagrams like Activity diagrams, Sequence diagrams, Use Case Diagrams using MS-Visio.
• Worked on SQL Queries to Validate Data Quality and Verify the Integrity of Data Stored in the Databases.

Environment: Waterfall, Windows XP, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS Project, JIRA, HP ALM 10.0, Web Services, MySQL