SUMMARY:

• PMI Certified Project Management Professional (PMP)
• Certified by the Scrum Alliance as a Certified Scrum Master (CSM)
• Multiple EMC Documentum projects successfully implemented using UNIX based systems
• Proven track record of increased responsibility
• Written and delivered multiple RFP’s and SOW’s
• 25 Yrs Life Assurance experience covering all aspects of Insurance
• Experienced EMC Documentum Administrator and Business Analyst
• Focused leader with demonstrated accomplishments in building teams, achieving continuous improvement, and consistently meeting or exceeding goals and expectations in fast paced, environments
• Extensive Data Modeling experience using various modeling tools

PROFESSIONAL EXPERIENCE:

Confidential, PLANO, TX

Owner/Operator

• Apply Agile or RAD methodology and processes to all projects.
• Install and support small business and individual PC computer systems and networks
• PC Support and Virus/Malware cleanup
• Upgrade Hardware and Software
• Install and test new Hardware and Software
• Upgrade Local Area Networks

Confidential, Garland, TX

Sales project consultant

• Consult with customers on home improvement projects
• Deliver and implement home improvement projects
• Deliver well crafted presentations to customers and document all sales
• Current Nett sales target of $67 500 p/Month
• Run multiple software packages which present and manage customer expectations
• Assist team members to improve their computer skills
• Experience selling Bathrooms, HVAC, Flooring, Counter Tops, Windows

Confidential, DALLAS, TX

Director of Member Services - Dallas Chapter

• Address and managed Chapter member concerns and needs.
• Responsible for control and management of the monthly chapter meetings.
• Manage a staff of 5 support volunteers to help setup and break down for each meeting.
• Work with Hotel staff that help organize each event.
• Support all chapter events that are required to assist and develop the chapter members.

Confidential, Irving, TX

MD Anderson Cancer Center. Sr. Project Manager

• Applied Agile or RAD methodologies and processes to all projects.
• Managed the EDM (Electronic Document Management) for Research Studies project.
• Presented proposals to senior level executives and management.
• Delivered multiple RFP’s and SOW’s.
• Worked with Center of Excellence team to establish the Documentum support team.
• Documentum systems developed on UNIX based hardware
• Transferred Documentum knowledge to the team
• Built up the EDM for Research Studies project Team.
• Interviewed and submitted candidates for hire.
• Analyzed the requirements and prepared the project for Execution and Control.
• Worked with the Project Sponsor and key stakeholders to get the project up and running
• Updated and submitted the project budget using Hyperion Planner & Analyzer
• Reported regular progress to the Project sponsor and Project Support Services
• Published Policies and Procedures to company web site using Site Caching Services (SCS)

Confidential

Documentum Administrator / Project Manager

• Applied Agile or RAD methodologies and processes to all projects..
• Administered all the Documentum projects using DA 5.3 & 6.0
• Reported regularly to the CIO and executive management.
• Presented proposals to senior level executives and management.
• Delivered multiple RFP’s and SOW’s.
• Performed multiple administration tasks and ran several DQL queries
• Managed the Implementation and tested the new features of Documentum 6.0
• Documentum systems developed on UNIX based hardware
• Managed and Designed image collaboration project using Documentum
• Managed multiple projects within the Documentum Enterprise wide Content Management system.
• Developed and Implemented project document storage portal using M/S SharePoint.
• Published content to web site using SCS (Site Caching Services)
• Managed and Implemented the Service Pack 4 upgrade project within time and budget.
• Managed, tested, trained and Implemented Freeman’s first Workflow project for one of their biggest clients, SEMICON West. Involves passing design images to the customer for approval and review. Customer was very happy with the results.
• Worked with the Design department to migrate thousands of design images from previous shows into the Documentum system.
• Worked with all the Adobe products such as InDesign, Illustrator, and Photoshop as well as AutoCAD while testing the system.
• Worked with internal departments such as Marketing to store their internal images in the Documentum system.

Confidential, Irving, TX

Project Manager / Senior Business Analyst

• Applied Agile or RAD methodologies and processes to all projects.
• Reported directly to the CIO and senior executive management.
• Presented proposals to senior level executives and management.
• Delivered multiple RFP’s and SOW’s.
• Managed multiple projects within the Documentum Web based Enterprise wide content management systems
• All Documentum systems developed on UNIX based hardware
• Performed multiple administration tasks and ran several DQL queries
• Managed the growth of the system as it grew to over 1.7 million documents
• Converted and stored multiple image formats
• Developed test plans and test cases for the Documentum system
• Investigated the pros and cons of using Workflow versus Lifecycle
• Investigated and documented several additional business requirement specifications
• Participated in steering committee and Change Control Boards. Set and managed priorities
• Facilitated JAD sessions and gathered the necessary requirements for B2B interface
• Managed the deployment of the Business to Business processes
• Managed, tested and deployed multiple versions to the Image scanning application.
• Managed rollout of Version 4.0 and 4.2 to all branches.
• Developed requirements and deployed a document quality assurance mechanism within the system as well as a standalone QA Workstation to enable QA users to manage document quality
• Managed and tested the Document migration system from PaperClip to the Documentum ECHO system
• Developed test plans and test cases for the Documentum system
• Assumed total management responsibility for the entire ECHO project for 3 months prior to it being handed over to the customer.
• Modeled and documented the image migration Business Process. Wrote the business requirements specifications.
• Tested the document Imaging system, ECHOScan, and managed the rollout of Version 3.0 to all branches
• Managed and tested the deployment of Documentum Version 5.2.5 SP4 for WebTop and Documentum Administrator
• Worked with developers and infrastructure on plans to implement Documentum Version 5.3

Confidential, Plano, TX

Project Consultant

• Investigated, tested and documented their current Commissary Point of Sale system
• Developed a project plan and tested plan to take over and support their POS system
• Mapped and documented the Business Process
• Analyzed and documented the system flow and developed an infrastructure to support the system

Confidential

Office Manager

• Reported directly to the owner and CEO and presented business proposals.
• Maintained and installed all computer equipment, hardware, and software
• Setup test plans to test system after reinstallation of any software on all computers on the network
• Executed regression testing on existing systems
• Regularly tested for virus problems
• Maintained backups of all mission critical systems
• Provided customer support to handle all customer queries and problems. Obtained and captured New Business.
• Updated the accounting system. Scheduled and maintained all the servicemen’s routes.

Confidential, Fort Worth, TX

Project Director

• Managed teams representing the Marketing Team, Business Clients, Business Analysts, Designers, Technical Developers, System Testers, and Project Office
• Applied Agile or RAD methodologies and processes to all projects
• Delivered multiple RFP’s and SOW’s.
• Involved in an investigation of how to implement CMM requirements within the organization
• Setup a system-testing schedule to monitor and report on progress
• Created and maintained Project Schedules and Testing schedules using M/S Project 2000 and Project Central
• Managed multiple projects at one time. Some examples are a $1M, Internet service project called Travel Watch, and a $1.1M dynamic trip-packaging project called Total Trip Shopping.
• Conducted weekly progress meetings and coordinated project related tasks and interactions between stakeholders.
• Reported progress to senior management, Project Office and Steering Committee
• Authorized and controlled changes using Project Change Control system
• Coordinated and maintained all project documentation on Intranet web page

Confidential, Addison, TX

Project Consultant

• Investigated the Life70, LifePro, and CK4 Life insurance systems with the aim of combining all the systems into one system. Documented data layouts and compared the various systems.
• Setup test plans and developed test cases
• Applied Agile or RAD methodologies and processes to all projects
• Investigated the current Workflows and proposed new Workflow requirements
• Executed extensive tests on the above systems in order to compare performance and results
• Conducted integration and system testing. Completed multiple testing cycles
• Responsible for all test activities from data preparation through to expected result verification
• Compared and evaluated products and recommended products to be kept and developed further
• Led a team of 3 Business Analysts / Testers as part of the above Project
• Analyzed business processes and produced Current and Proposed Recommendations
• Investigated and documented business processes by observing users conducting their daily tasks

Confidential, Atlanta, GA

Consultant

• Developed Meta-Tags, FAQ’s, auto e-mails, and content for the Unite-it.com Web site
• Setup test plans and performed extensive unit testing of the web site
• Developed an Event Reminder Office application using Java and Java applets
• As Assistant Manager for the Diamond project, managed a team of 7 trainers who trained outside companies in Java, WebLogic, and database administration. Designed a data model for the training system using Erwin.
• Planned and scheduled all courses conducted by the trainers using M/S project 98