It Project Manager Resume
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Austin, TX
TECHNICAL SKILLS:
- Certified Project Management Professional
- Certified Scrum Master
- DevOps team management
- Process Design & Improvement
- Agile (Scrum and Kanban)
- Lean Startup and Six Sigma
- Software Development Life Cycle
- Regulatory frameworks (PCI DSS, PA DSS, SOX)
- Bilingual (English and Spanish)
PROFESSIONAL EXPERIENCE:
Confidential, Austin, TX
IT Project Manager
- Joined the Marketing IT DMO to lead the data migration and integration project for the Digital Management Transformation portfolio
- Captured business, technical, and architecture data requirements and metadata mapping for HPE digital content to be migrated from the legacy content management systems to the new implementation of Adobe Experience Manager, facilitating the design of the technical architecture for data migration, data stores definition and integration testing design.
- Led the execution of the digital content migration, planned the move to production for the verticals that own and manage the content (Marketing, Support Communications, Product Images, and Binary Delivery), and facilitated the go - live execution for downstream subsystems
- Defined and implemented a repeatable process for data integration from legacy content repositories, and acquired companies, in the now live Digital Assets Manager solution based on AEM. This process not only allows for on-demand, standardized data integrations, but also minimizes the impact on live production systems by using binary-less replication between staging and production servers
- Kept a centralized repository of records in the IT Marketing SharePoint, to drive consolidated action item lists, issue logs, risk identification, project scheduling, work unit management, and periodical status reports.
- The execution of this project allowed the closure of two transitional service agreements between HPE and HPI ahead of schedule, and the segregation of data between HPE, DXC and CSC
- Marketing IT Divestment Management Office, Digital Media and Binary Delivery Migration from Legacy Systems
- Designed and executed the segregation of HP Inc. and Confidential product images being served on the web farms for external facing content delivery
- Implemented a new version of the web delivery subsystem to facilitate the migration of HPE content from transitional HP Inc. systems to the new HPE web hosting platform
- Migrated the binary delivery contents from the transitional HP Inc. systems into the new downloads.hpe.com platform.
Confidential
IT Project Manager
- Quote-to-Cash Transformation, Sales Enablement software development
- Managed and delivered the 1st release of the Enterprise Business Center software, a web and mobile solution for sales enablement and opportunity identification for new revenue sources, as a part of the strategic alignment of the customer success organization.
Confidential
Project Manager
- Managed the execution of the middleware configuration and data integration for the successful separation of HP Inc. and HP Federal LLC. This configuration in place allowed the segregation of messages in the supply chain integrated systems from HP Inc. partners to HP Federal LLC.
- Refined the requirements intake process in the team’s SharePoint to simplify the work items workflow, allowing for more granular tracking of action items. This provided a reliable source of data for weekly updates of orders and their status; issues, risks, action items, and decisions; and project RAG status
- Tracked the requirements from the business partners and applications and translated them into engagements for the middleware engineering team while leading a multidisciplinary virtual team with members in Guadalajara, Frankfurt, Houston and Palo Alto.
Confidential
Project Manager
- Drafted and coordinated the implementation of a new IT Governance model that included business continuity, regulatory compliance and information security, IT service management, risk management, and project governance plans
- Facilitated the development of a new companywide SDLC with a common project management method, using the Scrum framework for the development portfolio, Kanban for day-to-day Infrastructure activities, and a waterfall methodology for the infrastructure and regulatory projects.
- Coached the product, development and infrastructure teams into their new roles as product owners, scrum teams, and DevOps, to consolidate the Agile adoption.
- Leveraged continuous feedback between developers and DevOps to include infrastructure requirements, operational procedures and deployment pre-requisites into the definition of done for deliverables, this integration reduced the rework and waiting wastes for software deliverables and cut down our average deployment frequencies.
- Led the automaton and cloud initiatives with the DevOps, Sysadmins and Dev teams, decentralizing the SaaS suite into smaller, scalable and redundant cloud based microservices, ensuring subsystem dependencies were traced automatically, and services could be deployed to respond to immediate changes in demand from the customer base, making the core business less dependent on dedicated infrastructure, and lowered operational costs by using IaaS to cope with surges in demand.
- Prepared the documentation, defined the processes and collected the required artifacts for the PCI DSS and PA DSS certification of the SaaS suite, achieving the status of PCI DSS compliant for two consecutive years
Confidential
Project Manager
- The program aimed to bridge the gaps between the security & compliance posture of the DCA delivery organization and the requirements from our global account.
- Directed a comprehensive assessment to all service lines of Confidential 's corporate audit guidelines and SOX control objectives
- Led a team that included Project Managers, Subject Matter Experts, Functional Managers and Quality Assurance Leaders.
- Managed the execution of a business need validation for all the user IDs in the Confidential managed production subsystems of a top global account, as part of a get-to-green portfolio for SOX compliance, delivering the results on time and inside the constraints set by the organization for the portfolio
- Developed a formal process for reconciliation of conflicting repositories of user IDs and subsystems using ITIL best practices, this process corrected errors in some of the service asset & configuration management processes in place.
- Executed an aggressive plan for the validation of the user IDs managed by more than 7000 subsystems, once the CMDB repositories were consistent.