Senior Program Manager Resume NY - Hire IT People

SUMMARY:

Energetic, persistent and committed Engagement and Program manager with over 25 years of experience in IT for multi - national Fortune 500 companies. An advocate for the development and management of teams of engineers and managers within a territory who design, architect and upgrade large complex enterprise infrastructures. Leverage both proven and innovative technology approaches to solve challenging business problems. Demonstrate strong leadership; focus on results, enabling businesses to operate more effectively.

KEY STRENGTHS INCLUDE:

Methodologies (PMI, Agile, Waterfall)
Resource Coordination
MS Project / MS Office
CA Clarity Project Management
Workflow Optimization
Critical Path Analysis
Vendor Management
Schedule Management
SDLC
Project Management Office
Communication Specialist
ITIL
Strategic Planning & Execution
Effective IT Governance
Mergers & Acquisitions/ Divestitures
Primavera TeamPlay
Capability Maturity Model (CMMi)
PMI Member since 2003
Network Architecture
MPLS
Network Engineering
DNS
TCP/IP
Cisco Switches & Routers
F5 Load Balancers
SNMP Monitoring;
Secure Mail Gateways
Data Center Migration
Office 365
VMWare DC and ESXi infrastructure
VMWare Cloud
AWS ISaaS, PaaS, IaaS
Storage
CISSP Exam Preparation
IT Compliance
Security Architecture
Business Continuity/DR Testing
HIPAA Compliance
Disaster Recovery
COBIT
PCI/DSS Compliance
Checkpoint Firewalls
ISO 27001
Juniper Firewalls
Blue Coat Proxies
TripWire
SOX Compliance
Business Impact Analysis

PROFESSIONAL EXPERIENCE:

Senior Program Manager

Confidential, NY

Responsibilities:

Work closely with Senior Management with the planning, execution and maintenance of multiple projects and programs that support customer service solutions delivery.
Interact and communicate with internal and external stakeholders to ensure the successful implementation of complex and/or global projects.
Manage effective meetings with internal and external stakeholders and make sure decisions, action items, issues and risks are discussed and documented.
Ensure projects are completed in accordance with all Risk and other relevant organization guidelines.
Proactively work with Sr. Project Managers on strategic initiatives.
Work closely with any and all third-party providers to gather quotes, issue purchase orders, schedule on-site work and validate invoices as part of the projects under supervision.
Plan project life-cycle deliverables and resource availability.

Consulting Engagement Manager

Confidential, NJ

Responsibilities:

Project Management Practice Lead for Professional Services for the United States and Canada.
Development of project plans, risk management strategies and execution of profitable projects.
Direct teams of 10 to 25 consultants with $3.5mm in salaries maintaining an overall 78% utilization rate and $9mm in revenues, annually.
Engagement delivery of various disciplines, such as program/project management, security, Cisco internetworking and Microsoft development within business units.
Support sales in the establishment of new client relationships; including proposal development, RFP response, MPLS contract review and client presentations.
Farming/upsell of consulting business in existing accounts. Engage and work with Account Managers and/or Senior Business Director’s in region
Forecast of P&L, revenue, utility in define geography ( Establishing and management of $6.1mm in annual revenue from Professional Services)
Engagement Management forecast and pipeline spreadsheets in their accounts in geography
Performance management
Responsible for ensuring overall client project satisfaction and managing client expectations.

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Senior Program Manager Resume

NY

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