SUMMARY:

• Top performing detail - oriented PMP Certified Project Manager with highly developed PMO, Business Analysis, and Project Coordination skills.
• A proven 9-year track record of success in project delivery in highly regulated industries like Healthcare and Financial Services .
• Progressive leadership experience in defining business requirements and delivering exceptional business solutions in large complex enterprise environments including strong exposure to project implementations with AWS Cloud migrations.
• Combined with advanced technical skills, results in consistent high quality deliverables from geographically distributed development teams.

AREAS OF EXPERTISE:

• Project Management/PMP
• Requirements Analysis
• Risk Management
• Strategic Planning/ Analysis
• SDLC
• Process Improvement
• Change Management
• Clarity/JIRA
• PMO
• Off-Shore/On-Shore Development
• Team Leadership
• Problem Resolution/ Customer Success
• Systems Architecture and Design
• Application Architecture
• Integrated Master Project Schedule
• Microsoft Project
• AWS Cloud Migrations
• Enterprise Testing
• Product Roadmap
• Agile/SCRUM
• Gap Analysis
• Software Development
• Visio
• Financial Management

PROFESSIONAL EXPERIENCE:

Confidential, Coppell, TX

PROJECT MANAGER/ Scrum Master

Responsibilities:

• Created Estimates for complex long-term ERP implementations and upgrades for Confidential clients
• Participated in Bid & proposal workshops for multiple projects, providing guidance to sales team on scoping work
• Performed costing and pricing for ERP projects ensuring maximum ROI for Confidential while delivering maximum value for client
• Ensured client was accurately invoiced for work performed over the course of the project
• Hired internal and external resources required on the project/s and ensured a smooth transition with project phase
• Reconciled expenses, time and project budget with Actuals and Forecasts
• Held periodic, informative and engaging meetings with both client and Confidential project stakeholders on project milestones and health
• Managed project from inception to sunset, and orientated application support team prior to handover
• Managed multiple workstreams on the project and ensured Organizational Change Management (OCM) was applied overall
• Worked with the clients Project Manager to ensure client’s resources were availed as needed during the different phases of the project
• Ensured project complied with existing laws and governance such as Sarbanes-Oxley and GDPR for data security and privacy compliance
• Led and mentored Confidential and Sub-Contractor teams on the project ensuring all issues arising around the project were skillfully handled in a way that promoted
• Led multiple efforts on Design (Blueprint), Development, Testing and Go-Live over several phases of the project/s
• Coordinated with the Confidential cloud team on all SaaS engagements to provision Sandbox, Dev, Test and Production environments for the client’s ERP instance.
• User: create programs and teach classes to end-users and SMEs for various software applications including Maximo and Oracle functional activities
• Design customer and corporate reports from MAXIMO using Cognos/BIRT
• Create and modify Maximo custom applications.

Confidential, Fort worth, TX

MAXIMO LEAD ANALYST/PROJECT MANAGER/ Scrum Master

Responsibilities:

• Create project plans and track project progress using MS Project
• Participate in Business Development Review process to develop workflows.
• Asses “as is” process and assist in the development of “future state” business best practices.
• Perform bulk updates to equipment and other MAXIMO modules.
• Manage the promotion of code and configuration changes through development, UAT, and production.
• Install Oracle databases and create Maximo instances in the database
• Troubleshoot Maximo JDBC connectivity errors with Oracle database.
• User: create programs and teach classes to end-users and SMEs for various software applications including Maximo and Oracle functional activities
• Design customer and corporate reports from MAXIMO using Cognos/BIRT
• Create and modify Maximo custom applications.
• Partner with business migration leads to determine adoption/ consumption needs for migrating assets and perform fit/gap analysis for IT capabilities.
• Develop Oracle PL/SQL Stored Procedure
• Used SQR for back-end data queries in databases
• Train and coach on Maximo module functionality i.e. Asset Management, Work Management, Self Service Requests, Purchasing, Inventory and Birt Reporting
• Troubleshoot WebSphere/WebLogic Administration
• Confidential SmartCloud Control desk utilization for in-house activities for my client
• Security Definition and Management defining user roles
• Performing Enhancement of Maximo 7.5/7.6 on multiple environments development/testing//production environments
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations
• Clear distractions, impediments and helps team solve internal conflicts to maintain focus on the product backlog
• Groom the product backlog daily with the product owner’s input and direction while maintaining scrum adherence to scrum framework
• Provide coaching and expertise in identifying iterative process improvements and methods to streamline adoption of the methodology
• Participate in Scrum teams of business analysts, developers and testers to plan deliverables for each development sprint. Provide meeting minutes and action item lists within 24 hours of Scrum meeting
• Take initiative and act as a leader to foster collaboration and communication between team members on technical issues, on process improvements, and in addressing and escalating project risks and issues
• Established PM best practices that contributed to the effective management of cross functional teams by setting expectations that aligned with the project’s objectives, assigned team leads that would encourage open communication and understood the issue escalation process, and introduced a risk and issues management system that was used effectively to track, manage, and resolve issues that could impact timelines and budget.

Confidential, Dallas, TX

Senior IT Project Manager

Responsibilities:

• Successfully provided technical project management services for two Amazon Web Services Cloud Suite client implementations leading international teams located in the Philippines and India as well as domestic teams across the United States while serving as technical team lead for resources assigned on project.
• Established PM best practices that contributed to the effective management of cross functional teams by setting expectations that aligned with the project’s objectives, assigned team leads that would encourage open communication and understood the issue escalation process, and introduced a risk and issues management system that was used effectively to track, manage, and resolve issues that could impact timelines and budget.
• Capitalized on lessons learned on the Talent Sciences (TS) AWS Cloud migration project to facilitate the delivery of the Human Resources Service Delivery (HRSD) project which inspired confidence in the client that we were a high performance service provider.
• Overcame budget limitations on the HRSD project by introducing a fully vetted open source tool to the technical SMEs at the point in the project where conducting load balance and stress tests on the web servers was required saving the client valuable time and money which they were able to invest back into the project.
• Facilitated accurate and up-to-date consultant schedule information for all client projects by ensuring the resource planning application is up-to-date for resource assignment, client opportunities, and resource skill-sets.
• Completed monthly, quarterly, and yearly forecasts as requested by management with actionable insights on budgets and product roadmaps that significantly and positively impacted the executive management decision process.
• Provided direct feedback to R&D as well as other launch/beta team members that resulted in changes made to the roadmap that impacted release dates and scope facilitating quick to market versions that captured market share with essential features.
• Developed positive customer relationships with executive level and end user stakeholders resulting in a high level of customer adoption and satisfaction.
• Utilized work breakdown structure (WBS) to decompose large project objectives into smaller manageable pieces for the project team while applying waterfall methodology in project management.
• Improved team productivity through meticulous application of agile methodology ensuring that all necessary resources were available to the team and open communication was enforced at every stage of the project.
• Consistently met project timelines by closely managing the change control process and swiftly escalating any issues to the PMO that would be a risk to the project.
• Took quick action to address an internal project that was grossly underestimated and provided an innovative solution which reduced overruns by almost 65%.

Confidential, Plano, TX

Project Manager

Responsibilities:

• Headed a PMO set up project that was delivered on time and within budget and delivered ROI 6 months after completion leveraging PM experience to overcome a lack of corporate stakeholder familiarity with PMO governance and policy.
• Successfully communicated and negotiated with the functional managers for resource availability and allocation.
• Baseline the project schedule and manage change control via the established PMO and executive processes.

Confidential, Richardson, TX

Senior Project Coordinator

Responsibilities:

• Assumed ownership of the integrated Master Project Schedule and interacted with 5 PMs in different time zones on a huge project initiative allowing the Program Manager to focus on high priority matters.
• Recognized by the PM team as providing exceptional value in helping to keep them on top of their deliverables.
• Facilitated and chaired project meetings in the absence of the program manager who quickly learned to trusted my oversight.

Confidential, Dallas, TX

Business Analyst/Jr. Project Manager

Responsibilities:

• Assisted project managers/business analysts to formulate and define system scope and objectives through research, fact finding, and understanding of applicable business systems and industry requirements.
• Performed analysis of business and user needs documents and translated requirements into proper system requirement specifications according to SDLC policies and guidelines leveraging constructs performed in the Military.
• Implemented change control management ensuring all modifications to project scope were documented and impact to schedule, scope, or budget was communicated, tracked, and incorporated into PMO planning
• Created process documentation, update daily project plans, attend meetings, document meeting minutes, and maintain a formal central communication point for all stakeholders including status reporting using SharePoint and Outlook.
• Used knowledge of systems and industry requirements to assist with problem resolution and risk mitigation on IT projects by devising and modifying procedures to solve complex problems including a specific instance where assisting the QA and UAT teams in recreating an error led to a resolution that kept the project on track..
• Improved the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective project methods and strategies including the proper use of the Confidential (Responsibility Assignment Matrix) to ensure all deliverables had the appropriate owners.